Windows
Sonoma County
Window Haven
A DIVISION OF WEB-VEN, INC.
(707)
347-2400
(800) 450-0822
737 Southpoint
Blvd., Suite E
Petaluma, CA 94954
Serving Sonoma, Marin and Napa Counties
www.windowhaven.com
windowhaven@aol.com
Bob
Haven and
Ron Webster, Owners
SERVICES
Window and Door Products
HOURS
Mon – Thurs: 8am – 6pm
Fri: 8am – 5pm
Sat: By Appointment
CREDIT CARDS
MasterCard, Visa
Financing Available
GUARANTEES
Limited Lifetime on Windows, Install.
BRANDS
Andersen
Atruim
CertainTeed
E.P.W.
Integrity
International
Marvin
Milgard
Superior
Workers
Comp Ins.
Liability Insurance
State License No. 776054
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 205 random customer surveys made since Aug. 2002 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."
RATING
STATUS
We
declare that Window Haven has passed all of the rating steps and has earned
the Diamond Certified award, Certificate No. 135.
for many years and have made the Better Business Bureau Honor Roll for the last seven years. Having success in both the new residential construction and retrofit markets, they’re now the largest distributor of Empire Pacific Windows in California. They can deliver better products and workmanship at more competitive prices than most of their competitors and are locally owned and operated. Their team provides each valued client with free in-home estimates and no high-pressure sales tactics. In addition to providing major brands, including Empire Pacific, Andersen, CertainTeed, Marvin, International and Milgard, they provide fiberglass (pultruded) windows and insulated glass repair. COMPANY PHILOSOPHY “Our philosophy is to do the best job possible and make sure every customer is satisfied—we follow up with phone calls and on-site inspections. Our crews are focused on workmanship and quality; and we offer a lifetime guarantee. If there is ever a problem, we will handle it, or if it’s a manufacturer or warranty issue, we will gladly resolve it with the manufacturer on the customer’s behalf.” EXCERPTED
SURVEY RESPONSES |
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