Concrete – Ready Mix

Sonoma County

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What is the best thing about Norcal Building Materials, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/23/04 and 6/9/2008. Customer last names have been initialized for privacy.

"Customer service, they are very attentive and knowledgeable. They make you feel comfortable about your decision." —Mrs. G.

"Rosemary is a wonderful person. We call them, and they take care of things for us instantly. I can't imagine that we would still be in business today without their services." —A.W.C.C.

"They're always able to fill our order when we need it. The concrete is very high quality." —B.C.C.

"I like dealing with their people. They are good and friendly." —B.K.W.C.

"They are a great outfit. They bend over backwards to improve. I wouldn't go anywhere else." —B.F.M.

"They have been excellent. We've done business with them for years." —D.K.P.P.

"Their product is good, and the owner is friendly." —D.P.

"When we need them, they are there. We've used them for years." —H.C.

"I like their friendliness. We have been using them for many years." —M.B.O.I.

"The service was excellent." —M.P.

"I've used them for 20 years. They are good to do business with. They provide good customer service." —Michael P.

"We have a business relationship, but they go above and beyond to the point where it almost seems like a personal relationship. I've done business with them for over 20 years." —R.P.M.

"The overall organization, Jim Hill is a real asset to their company." —S.C.

"Their service is consistent, and everything is always handled professionally." —V.C.

"I use them for everything I do. They're very flexible and just great. They're probably my biggest account." —W.C.F.P.

"I get a great response when I ask for something. We've done business with them for many years." —E.C.

"The guys know what they are doing. They can tell you about any of their products, and they usually have the products there. They are speedy at the counter, and they take contractors first." —F.C.

"They act like they care. We've have an ongoing relationship of 15 or 20 years." —M.C.

"They have great customer service." —N.G.E.

"We deal with a lot of ready mix companies, and they have excellent customer service. They are really friendly on the phone, and they are willing to work with you. They have great women in the office. They ask about my family and take an interest in me, the customer" —R.C.

"Service" —S.E.

"They show up when they say they will." —S.L.F.

"They do their job. That is all I ask." —D.C.

"Their customer service, and they were able to meet my needs." —G.C.

"All the employees are wonderful." —M.C.

"The sales person is very friendly." —R.R.

"They're consistent with their products and their scheduling." —H.I.

"Their attitude of can-do" —B.C.C.

"Customer service" —F.A.M.

"Prompt, courteous service; they usually have what we're looking for." —G.H.

"I like their concrete, and their fireplace department is great." —M.M.

"Convenience, expeditious service" —O.G.C.

"The general quality of the staff; we've used them for a long time." —P.C.

"They are thorough and have always been good to me." —V.C.

"Good service" —R.E.H.

"The staff is very friendly and courteous." —E.G.

"They're always on time, good product, they're great." —H.B.I.

"They're prompt, helpful, fair, timely, responsive." —P.C.

"The service and the mix are great; they accommodate us." —N.W.H.

"They come through on time with the concrete." —L.C.

"Our long-standing relationship" —M.B.O.

"Long-standing consistency of service" —C.C.

"I know all the people and I get real personal service. They're always flexible with me on scheduling." —C.W.

"Good product and good people, service is fine." —T.C.

"Everything" —B.R.C.

"We have a good relationship —- they take care of me." —D.B. .

"They take care of us very well." —A.W.C.

"They're reliable." —M.P.

"Their promptness and their reliability —- when they tell you they'll do something, they do it." —F.C.

"They're local and close by." —P.C.

"Their dispatcher is good." —M.T.A.

"They had a lot better service than I was getting from shamrock." —G.G.

"Their service" —O.C.C.

"They seem thorough and knowledgeable, and they are accommodating." —B.F.M.

"It works for us." —D.B.

"Location" —D.G.S.

"Everything is good about them. We've been using them for many years." —M.J.P.

"Their great, and I've known them for a long time." —J.L.M.

"They do a good job." —J.F.C.

"Usually they are prompt and you receive good quality service." —G.C.C.

"I liked the guys over there. When I make an order they always get it to me on the same day, if not then the next." —P.C.N.

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