Plumbing
Sonoma
County
What did you like best about Super Service Plumbing and LeDuc and Dexter, Inc.?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/30/2003 and 8/7/2007. Customer last names have been initialized for privacy.
"Their promptness" —Ray A.
"They were friendly and concerned about doing a good job." —Debbie A.
"In particular, the plumber Melvin was very conscientious and wanted to always provide quality service and asked questions to make sure he was doing everything we wanted. Melvin and his partner Dustin didn't push anything on us and they were both very good employees." —Lety A.
"We made the call and it was completed in a timely fashion." —Belle D.
"They did the job right the first time." —Joy B.
"They were on time and seemed very honest." —Jennie B.
"They schedule my appointments quickly." —Linda B.
"They came promptly and took care of the problem." —Priscilla B.
"They were professional, thorough and very knowledgeable." —Fred B.
"He's on time, does wonderful work." —John A.
"The seemed to be qualified for the job." —Joan B.
"They do great work." —Larry B.
"The service and the work they do are good." —Colleen A.
"The quick response time." —Kirk B.
"They were very nice and came in on time." —Sandy A.
"The crew was very responsive on our service needs." —Roger K.
"Their responsiveness" —Vickie H.
"I liked that they were prompt, honest and knowledgeable." —Jennie B.
"The whole process was very easy." —Hazel J.
"I liked that they returned my calls and even showed up early." —Yolanda B.
"They are honest, straight forward, explained available options, and were very nice guys." —Jan B.
"They were nice to work with and do business with." —Marilyn E.
"They showed up when they said they would, and they did a great job." —James Y.
"They came the same day we call them." —Ron W.
"They were here when they said they would." —Chris M.
"They were good plumbers, and very professional." —Chip J.
"They were here when they said they would." —Nancy S.
"I liked the responsiveness, and the service." —Pamela S.
"They came when they said they would." —Sylvia C.
"They were prompt, courteous and they completed the work." —Ann M.
"They were responsive" —Wendy S.
"They were on time, and the guy that came out was very knowledgeable and courteous." —Arnold H.
"They were very responsive." —David W.
"The crew was nice and they respond quickly." —Joann R.
"I was able to get an appointment right away" —Linda B.
"They fixed the problem." —John S.
"Being here when they said they would." —Joseph S.
"They came and did what they needed to do." —Steve P.
"They're consistent, they always take care of any problems and they've had good scheduling." —D.E.
"Quick to respond, excellent service." —H.B.
"I like
the quick responses to all of our requests and the quality of their work."
—C.H.I.
"Personality, work, everything." —Jack R.
"Herlinda is really responsive, good customer service." —P.H.
"They
are prompt, they give me the information I need, such as model #s. They
are very helpful, it's never a guessing game."
—R.H.
"They get the job done and get out." —M.R.
"I think the professionalism of the installers. Every time I've called they were most agreeable to answering any of my questions. Everyone had a lot of time for me, they have continued the dialogue." —Maryann P.
"Their professionalism" —Zak E.
"On time, accurate." —Kamran D.
"Thoroughness, honesty, dependability." —G.
"Good people, great contractor." —C.C.
"Their professionalism, they are courteous, they are great to work with, everyone in the company is good and kind and they return phone calls." —I.R.
"They are very friendly, easy to schedule, easy to deal with and on time." —M.B.
"They did a small job and got everything done on time as they were supposed to. They stuck to their timeline." —T.C.
"They are very thorough, very professional. They do what they say they are going to do when they say they are going to do it." —A.C.
"We've been using them for 20 years." —C.A.B.
"Very efficient, very professional" —M.T.F.C.
"They listen to me and give personal service. Their demeanor is professional and they solve problems quickly. Their prices are fair, quality is very high." —Trudy G.
"They are prompt, their project manager carries a cell phone. They are accessible, have good coordination between manager and the workers. Workers are cordial and present themselves well at the site." —M.C.
"They are prompt do their job and they get in and get out." —S.C.T.
"Professionalism, on time, first-class operation." —Todd C.
"They do upper end work, have no problem with them calling us back and they are outstanding." —B.C.
"Responsiveness to our needs." —V.G.C.
"They're there when we need them; thorough job." —A.C.M.
"They did a clean job, the guys are presentable, and they have a facility where the owners can be taken care of." —C.E.R.
"Timeliness, workmanship" —M.C.C.
"They
are one of the top plumbers in the area, pretty easy to work with, few
call backs."
—B.B.F.
"They're
professional and they follow up."
—Pete
"Professional quality of work." —K.C.
"Very professional, friendly, worked very hard." —Cheryl J.
"They
are a good size company, they respond to phone calls, they stick to the
schedule."
—S.J.B.S.
"Their service" —D.T.C.
"Professional, timely performance." —W.C.
"Their project managers." —N.C.
"Efficient" —S.M.C.
"They're a large enough firm to do the work I need to have done." —T.C.
"I think they are very professional, very friendly, very responsive to me and my homeowners. Flat out the best plumbers that I've ever been associated with. I can trust them, they are outstanding, very high integrity, which makes my job easier." —R.H.I.
"Very responsive, good plumbers." —C.H.
"They started their business around the same time I did, 1979, loyalty to them, fast response time." —O.S.C.
"They did the job when I needed them for the time I scheduled it." —Bill R.
"The speed of the estimating, most of the time. The guys in the field know what they are doing and they were cooperative." —L.C.D.
"Their service" —J.N.C.
"Their responsiveness" —M.D.I.
"On time, do the work right, send out enough men, well priced." —C.C.
"Professional work in the field." —N.C.
"Their professionalism" —J.M.A.
"Relatively quick at doing their job, relatively truthful about what they are going to do. With the awkwardness of construction, everything went as smoothly as it could because they were great workers." —G.S.W.
"Their experience" —P.C.
"Reasonable price, skilled workers, response time good." —Torres C.
"Their quality work and the fact that they have Rich." —M.D.M.D.
"We can communicate well with them." —K.B.
"Their size" —H.A.I.
"They were very competitive." —E.C.
"Nothing in particular." —Mr. L.
"They
are big and readily available." —Jim B.
