Building Maintenance
Sonoma County
What did you like best about Integrity Construction Maintenance, Inc.? The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/4/07 and 7/24/2008. Customer last names have been initialized for privacy. "Responsiveness" —A.M.C. "Their name kind of sums it up." —A.F. "Their promptness and courteousness" —F.S. "They do what they say they will do." —G.P.M. "Their response time" —H.R.B. "They never missed an appointment. They did everything we wanted them to do." —H.A. "They do what they say they will do." —H.M. "Their professionalism and prompt service" —P.P.I.C. "They have a good follow-through. I can contact them at any time." —S.C.P. "They give me very professional results. They come in and do their job after hours. They do a great job." —T.S.T.G.I. "The customer service of their staff" —Jeremiah K. "They are quick to respond." —C.I. "They were on time. They did the job, and they got out of there." —H.C.C.I. "They are accommodating." —J.M.A. "They did what they said they would do, and they were prompt. They took care of things." —C.V.S. "Butch is their greatest asset." —D.C.I. "They provided good customer service, and they did good work." —F.S. "They were pretty responsive." —M.M. "They are a good company. Our company has used them for many years. They call me and keep me informed." —R.C. "Their work crew was very nice. The guys were personable and friendly." —T.M.H. "I liked working with the supervisor. I liked the people." —C.P.I. "They were very responsive and willing to take on projects." —M.C. "They were very responsive." —N.E. "They are quick to respond." —N.F.H. “They've been very responsive.” —J.M.A. “The communication was good.” —C.5.C.C. “They did a fabulous job on a big renovation for courtyard Marriot. We called them at the last minute and they were able to be there immediately. We got a good price with them. There were some bad wasp nests they took care of for a small fee. They were on time, they did a great job, and the girls in the office were great.” —N.C.T.C. “They show up when they're supposed to.” —S.F.I.C. “We had an incident last week where there was a problem and the supervisor was very responsive.” —P.P.I. “They did exactly what they said they were going to do and were very efficient.” —KR.C.I. “They did a good job.” —H.A. “They did what they said they were going to do.” —M.T.B. “They were consistent.” —W.B.P. “Good communication and they were very good at having to react on short notice.” —K.C. “Their employees were very easy to work with.” —P.H.C. “They were prompt and very diligent.” —C.O.E. “They assist you and keep an eye on our properties. They give us reports to make sure we are aware of current activities. I send them an email, and they take it from there, providing me with a proposal. Should I have any questions, they answer. If I need to cut costs, they can help me, they'll send us pictures of certain things that need to be done for our tenants. They are our eyes and they know the property more than you do, so they are very helpful.” —T.R.G. “Punctual, professional and good communication.” —T.M.H. “The fact that they're very responsive, they communicate well. They take a high degree of pride in their work and constantly meet my requirements in quality and timeliness of service.” —F.H.I. “Their responsiveness” —D.C.I. “They do a very prompt and thorough and did what they said.” —G.P.M. “Their responsive time.” —W.B.P. “They do a pretty good job.” —B.P. “They're very dependable and they do a great job.” —C.O.P. “Their follow-through and commitment to quality.” —S.C.P. “There attention to detail and customer service.” —C.V.S. “They are reliable and they did follow ups after the work they did.” —H.D.S. “The prices and the variety of jobs that they will do.” —S.B. “The customer service.” —A.B. “Their prompt, responsive and they do a thorough job.” —C.C. “Good communication” —N.E. “I liked Bennett.” —H.F. “They did a good job.” —E.F. “They made the repairs and did a good job.” —L.F. “They're responsive and they're willing to get the job done.” —F.G. “Their customer service was very good.” —C.I. “They're friendly and when you see them, they'll personable” —P.L. “They do good quality work.” —C.M. “We had a great customer service representative.” —W.P. “They seem like they knew what they were doing.” —L.R. “I like that they're very easy to get a hold of.” —F.S. “They did what they said they were going to do, and good at giving me an estimate and it was right on.” —F.S. “They were very responsive.” —C.W. “They're very professional, they come in and look at what has to be done, give you a price and get it done on time within that price.” —G.C. “They're very efficient and they follow up.” —O. “Their thoroughness” —A.F.G. “Prompt service.” —F.A. “Butch, their key man on the job was very responsive.” —R.K. “I like some of the people that work there.” —W.P.
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