What did you like best about Hurd Real Estate?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/5/2005 and 3/4/2008. Customer last names have been initialized for privacy.

"They were friendly." -Mr. G.

"Eddie Mayo" -Lorna B.

"They are personable and local. They have been here forever. They put themselves out a lot." -Marlene C.

"I really liked the agent." -Steve D.

"Kathy Elliott" -Kay D.

"Kathy was very helpful. She answered all of my questions." -Denise H.

"They're local and easy to do business with." -Alessandra H.

"I liked their professional approach to sales." -Lois M.

"I really like John. He's great." -Kellie N.

"I thought Sheryl was very personable and professional." -Vianna S.

"Joan Edwards" -Margie S.

"We've been using Bob for a long time. We feel comfortable with him." -Linda V.

"The personal service and friendliness" -Patrick S.

"Bob Doherty" -Linell N.

"The service was great." -John H.

"Denise, my Realtor, was wonderful." -Donna O.

"I think I liked the personal interest they showed in my situation. They were very patient." -Janet D.

"My Realtor" -Evelyn P.

"They were just really concerned about the situation." -Joan B.

"I like my relationship with my broker." -Judith B.

"Anne's drive, as she was on top of it." -Arnold F.

"The broker was very helpful and accommodating." -Virginia S.

"My agent was very good." -Thomas P.

"For me, it was Karen." -Donna A.

"They were very friendly, helpful, and courteous." -Pat S.

"They are very courteous and trustworthy." -Charles E.

"Our real estate agent made the experience terrific for us." -Thom F.

"Our agent Eddie was very friendly and helpful. He did a great job for us." -Jason I.

"Our agent Laney was outstanding." -April K.

"They kept me informed about the ads. I was satisfied at the time." -Claudia S.

"My agent Jedda was very thorough so it made the experience very smooth and painless." -Dorothy D.

"Our agent Jedda did an outstanding job for us." -Alex L.

"The agent Jedda was always on top of things and looked after my welfare." -Lona B.

"The real estate agent Irene was very professional, nice, and helpful." -Jennifer G.

"They always kept me informed of what was going on. Our agent Irene was always available, and she searched for resources." -Maricela S.

"They were thorough." -Jeri J.

"Our realtor Dean was very dedicated to finding me what I wanted. That dedication made it an extremely satisfying experience." -Linda L.

"My agent Dean went out of his way to make my experience a great one." -Pamela R.

"My agent Dean handled everything in a very professional manner. He kept us informed, and he was readily available for us. I can't say enough good things about him." -Cliff S.

"Dean Mitchell" -Evelyn P.

"Their thoroughness, promptness, and handling of all the paperwork were impeccable." -Sheri V.

"I'm a very difficult person to work with, but Dean worked with me like a champion." -Aaron F.

"Commitment, professionalism, and follow through" -Bob L.

"Everything went smoothly." -Laura A.

"My agent Sandy Waterman was great." -Lois G.

"I felt like they cared." -Steve M.

"Our agent Sally did a great job for us. She is a very good realtor, and she knows her business." -Jan R.

"I had Sally as my agent, and she was very efficient. She gave me good advice, and I'm pleased with all the service that she gave me." -Joyce G.

"My agent Sally was right on top of things, and she knew what she was doing." -Roes T.

"I liked the courtesy they extended by always returning calls and always being available if we needed to get in touch with them. I was very impressed." -Beverly T.

"They were friendly and easy to work with." -Shannon A.

"Gary Adams was the best. I have sent two friends and three family members to Gary." -Virginia S.

"I've been working with Gary Adams for 10 years or more. He's the best." -Vivian D.

"Cheryl was terrific. This was our second time using her." -Jennifer S.

"My agent Cheryl was most helpful to me because I was in a very difficult situation. I had lost my vision suddenly, but she took care of all of the details for me." -Linea C.

"We didn't have to do anything. Our agent took care of everything for us. There were some other issues that were not a part of the transaction, but she took care of that for us as well. We think they are terrific." -Kimberly D.

"I liked their thoroughness, promptness, and their attention to detail." -Sandy A.

"They were very thorough." -Dolores U.

"Our agent Sue Gibson was outstanding." -Adam L.

"They are timely, and they found lots of places for me to look at." -Margo M.

"They are very professional." -Bob C.

"Our realtor" -Michele G.

"I liked their friendly personal service. My agent Bob always seemed to be on top of everything. He made the experience great." -Jeffery S.

"The sale went quickly." -Renee H.

"My agent made it a very good experience." -Jean W.

"I liked everything about them." -Julia K.

"Outstanding service" -Nancy L.

"The personal service" -Becky P.

"Our agent Mark Ellis was great. I was out of state for a lot of it, but he took over and did a lot of the things the owner would usually do. He took extremely good care of us." -Mary R.

"They were very patient and professional." -Nubia R.

"Our agent" -Michael M.

"I liked their total efficiency." -Oliver O.

"We had no idea how much work was involved in a real estate transactions. Linda went to so much work to help us." -Jeff S.

"They were available whenever we needed them." -Donna P.

"I have worked with Ron on two different projects, and both times, it went extremely well." -Audrey B.

"I like my agent Ron." -Jean A.

"Our agent was a stranger, but he felt like a friend." -June P.

"My agent Ron was outstanding. He was personable and efficient. I can't praise him enough." -Lena R.

"Personal attention." -Victoria A.

"They were honest, sincere, and they kept me informed." -Andy B.

"They are extremely knowledgeable and willing to be helpful even long after your deal has closed." -Nancy B.

"Joan Edwards was very helpful to us when we were looking for a house." -Christine B.

"My agent Joan Edwards has always done a great job for me. I have worked with her for the past twenty years." -Diane C.

"Joan Edwards" -Vicki D.

"Everything" -Lisa E.

"They worked really hard for us. We used them for both sides, buying and selling. During our purchase transaction, we were on vacation and ready to cancel because of some complications. They made a lot of things happen, and we were able to close escrow and buy the house of our dreams." -Margo E.

"The personal attention before and after the sale" -Carol M.

"My agent" -Melissa M.

"Joan Edwards" -Laura P.

"They are very professional." -Esther P.

"Joan Edwards was friendly." -Christy P.

"They are courteous, warm, and down to earth. They go out of their way to satisfy their customers. I have always worked with Joan Edwards and her assistant." -Jennifer R.

"Personalized service" -Margaret R.

"I have worked with Joan Edwards many times, and they get the job done." -Scott C.

"Joan and Denise have good follow through." -Marilyn S.

"They are really efficient." -Renee E.

"The agent Marie Boatwright was excellent in every aspect. She was professional, understanding, knowledgeable, honest, and helpful." -Sheryl F.

"Robin Davis was our agent, and she did an excellent job for us." -Karen G.

"Our real estate agent Ms. Chen was terrific. She made our experience very pleasant." -Jack C.

"It felt like they were exclusively working for us." -Christine C.

"Their agents are well trained." -Charlene W.

"Sally was very personable, and she went above and beyond my expectations." -Doretta W.

"They were always there. They answered all our questions perfectly, and they were on top of everything." -Ellamae H.

"I am a very picky person, but I think they have a great real estate office. They care about their clients and other people that they are providing service to." -Peter L.

"Our agent was outstanding." -Don C.

"Our agent." -Brian T.

"I like our realtor. She did a very good job." -Louise E.

"My agent, Mark, expressed a willingness to allow me to take the time I needed to take to find the house that was right for me." -Peggy M.

"Fast and easy" -Scott E.

"They were totally available." -Paulette W.

"Attention to detail" -Jack T.

"Personal service." -Margaret K.

"Ron was very personal and helpful in all ways. We had a deal that was a little difficult and he was wonderful about it." -June B.

"This was a long distance transaction as I live out of the area. My agent was Jedda and she handled everything for me. I felt she did a very good job for me." -Judie D.

"Their professionalism, involvement, knowledge, help (Sandy was my agent)" -Danyelle S.

"Our agent." -Patrick M.

"Our agent made the experience great for us. We have used her before and if we still lived in the area we would still use her." -Clare H.

"I had a lot of confidence in Bob; I had worked with him on other projects." -Mary R.

"They were fast and efficient." -PJ J.

"I like Ron Wareham." -Marilyn W.

"We knew about them beforehand, and we were satisfied." -Larry S.

"My agent Lori did a real good job for me. She's an excellent agent." -David W.

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