Landscaping

Sonoma County

Gardens of the Wine Country

(707) 538-5120

Serving Napa and Sonoma Wine Country

gardensofthe
winecountry.com

info@gardensofthe
winecountry.com

Alan Kostelnik, Owner

SERVICES
Design
Exterior Woodwork
Garden Care
Hardscape
Installation
Irrigation
Lighting
Tree & Arbor Care
Water Features

HOURS
Mon – Fri: 8am – 5pm

CREDIT CARDS
MasterCard, Visa

GUARANTEES
6 to 12 Months
Depending on Service Selection

Workers Comp Ins.
Liability Insurance
State Lic. No. 315413
Current Complaint File
Legal & Finance

Business Practices

CUSTOMER LOYALTY
Based on 96 random customer surveys made since Oct. 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Gardens of the Wine Country has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 313.


Back to list

Survey Comments




Alan & Lenore Kostelnik, Owners

Gardens of the Wine Country is owned by husband and wife team Alan & Lenore Kostelnik, combining a 30 year relationship with over 60 years of landscape design, installation and management experience. He and his staff design, build, maintain and manage upscale and high end residences, estates, winery grounds and inns. While he’s a savvy businessman, his first love is helping plants grow and to realize an artistic vision.

Gardens of the Wine Country provides complete landscape services including design, installation, irrigation, lighting, water features, hardscape, maintenance, repairs and arbor care. They’re attentive, pro-active professionals, not a “Larry and Curly mow, blow and go” operation.

On the day of service, Gardens of the Wine Country provides (when needed) written jobsite reviews and inspection reports via email or on their report forms. This ensures immediate communication and response and also alerts clients to problems and proposed solutions. The process, in turn, creates a written document that everyone can work from and refer to as the job proceeds.  

COMPANY PHILOSOPHY
“Our clients are very busy, sophisticated, professional people who want and expect things to look good. They expect their outdoor environment to reflect their taste and match the quality found inside their homes. We involve our clients as much as they desire but recognize that we are hired to manage their project for them so they don’t feel compelled to manage us to accomplish their goals. We communicate clearly, complete work on time and on budget, and never declare the job complete until the client tells us they are satisfied.”

EXCERPTED SURVEY RESPONSES
“Alan was very cooperative during the process and the staff was professional.”—Pat & Bill O.

“They work hard and they’re thorough.”—Dan Z.

See Survey Comments

Alameda County
Contra Costa County
Marin County
Monterey & San Benito Counties
San Francisco
San Mateo County
Santa Clara County
Santa Cruz County
Solano County
Sonoma County
Other Counties

 

 

 

 

 

 

 

©2002-2008 | American Ratings Corporation