| What did you like best about Earl Farnsworth Express?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/12/2002 and 9/13/2007. Customer last names have been initialized for privacy.
"They are fast, courteous and get the job done." —Leonard M.
"They were helpful and friendly, the move went well." —Regina R.
"They did what they were supposed to do, and were very polite." —John B.
"They were good." —Nicole
"They are easy to work with, on time and overall very professional." —Trish M.
"I liked the girl in the office. They are a good company and we have done business with them quite a few times over the years." —Laurie M.
"They were very professional and knew what they were doing." —Marty B.
"They came when they said they would and worked diligently." —Alan C.
"Moving is awful, however they took some of the pressure off." —Dick L.
"They are fast and courteous." —Bea K.
"He moved my father and they were very friendly and professional." —Norma B.
"They handled well a very complicated move." —Warren D.
"They were very nice people, I had to move my dad out of Smith Ranch and they were very helpful under the circumstances." —Bob B.
"They did what they said would do." —Adena
"They were very cooperative, willing and had good preplanning." —Bob G.
"They were friendly, helpful, and professional. I have used them quite a bit over the years." —Ed S.
"They came when we needed them to come." —George
"The man who set up the move over the phone was very nice." —Mary S.
"Efficiency, quality of packing" —Richard M.
"Did an absolutely great job for me and when my sister moved into a retirement home. Even the retirement center was incredibly impressed because they see a lot of shabby movers. My son had a piano moved by them and they did a great job then too." —Joe C.
"We've always used them and they are very professional in their moving; they are an outstanding company." —Bob C.
"They were prepared, thorough, fast, professional, and very friendly." —Steve N.
"Did their job well, didn't waste any time." —Edith H.
"They were very personable, very helpful, did wonderful work, they were on time and finished sooner than anticipated." —Jeanette D.
"They were intelligent, and committed to customer service." —Kathy F.
"On time, nothing was broken, they did what they said they would do and they packed very well to." —Frank C.
"Their lead person was easy to work with. They took good care of my things." —Kerry J.
"They're very polite and very patient." —John R.
"They were very professional and did a good job." —Jim H.
"They were on time; got the job done in good time and they had enough people on the job." —Norman V.
"Flexible
and on time" —Barbara J.
"They
have been in business for a long time" —Jock M.
"I've
had bad experiences before and this one was a good one" —Kara C.
"They
were careful" —Dorothy W.
"They
did what they were supposed to; quote was accurate" —Jean W.
"They
did a good job and when they said they would" —Steven V.
"They
were delicate in handling my things" —Jadda D.
"They
are careful with things" —Joan C.
"They're
professionalism" —Gail V.
"The
business-like way they went about it, efficiency was fantastic" —Imelda M.
"They
were professional" —Jill L.
"Prompt,
I called them on short-notice and they were able to take care of me" —Paul B.
"That
was some time ago but they were fine" —Digital Ventures
"They
handled everything beautifully; we had no damage; they stored our things
for over a year" —Maynard W.
"They
did it in a day, we only had one broken picture frame" —Colleen
I.
"Organized
and very flexible" —Lauren G.
"Have
used them for years, always accommodating when I have storage with them,
friendly, honest" —Susan He.
"That's
who we have approval to use" —Marin County Public Defender's Office
"They
were very polite, courteous, estimate was on target and it was nice to
deal with them" —Jackie L.
"Efficient,
neat, prompt and trustworthy" —Carol J.
"They
finished quickly" —Joanne S.
"They
came as they promised and were friendly and helpful" —Paige K.
"They're
helpful, have used them before" —Melissa T.
"I remember
them as Mayflower. They were prompt" —Elizabeth B.
"They're
wonderful!" —Madeline B.
"The
quoting and the movers" —Gordon G.
"They
were extremely professional and did a great job" —Kerry L.
"The
promptness and care they took" —Kathy G.
"The
efforts they made to make sure they followed my instructions" —Mark
R.
"They
were efficient, gave me an estimate and then came in lower than what they
said because I labeled where all the boxes were to be moved" —Nancy
O.
"They
didn't damage anything, very knowledgeable, worked efficiently and on
time" —Missy S.
"They
didn't damage anything" —Tony E.
"The
prompt service and professional packing" —Joyce G.
"They
were accommodating and fit my schedule" —Mary V.
"They
do a clean job" —Kingsbrook Foods
"They
did a good job and were friendly and professional" —Claudia C.
"They
had a good price compared to others that I called" —Ann S.
"The
professional way they handled themselves" —Monica H.
"Professional
attitude" —Walter S.
"The
way they put everything in the truck is amazing" —Mary K.
"I haven't
had any problems with them, they're very nice, have things in storage,
I'm very happy actually" —John S.
"They
moved a big job for us" —Jewish Community Center
"Cooperative,
friendly, on time, did a great job and didn't wreck anything" —Neil
G.
"They
were prompt, fast and careful" —Karl W.
"They're
very honest and able" —Dorothy T.
"One
of the drivers was pretty sharp guy, the helpers were okay, pretty average" —Tom D.
"Price" —Peggy M.
"It's
been a long time, I'd certainly used them again though" —James H.
"Reliable
and on time" —Anita M.
"They
showed up on time and did a good job" —Diane B.
"They're
a reputable company" —David V.
"The
movers were clean and worked all the time" —Barbara W.
"They're
local and always are helpful" —Susan H.
"Experienced" —Greg L.
"The
promptness" —Irene D.
"The
same guys moved me twice" —Steven B.
"Very
attentive" —Michael H.
"I don't
know, well maybe it was not complicated" —Douglas Communications
"It
was fast" —Lisa K.
"They
did a good job. They know how to move things without any damage to it" —Connie K.
"Punctuality" —Lenny G.
"Guys
were really nice, customer service was good" —Yvette S.
"Well,
from what I remember they did a good job. That must have been 2 years
ago" —Sandra W.
"That
was 3 years ago, gosh, I guess they were fine" —Karen L.
"They
were very good, they wrapped my kitchen stuff so I could have my hardwood
floors put in" —Marjorie K.
"Personal,
friendly service and the feeling that moving my piano meant as much to
them as it did to me, in terms of being careful" —Liz R.
"The
people that answer the phones are very helpful" —Linda W.
"I used
to use them but I haven't had a need to since. They are very nice there" —Anna D.
"The
quote was good" —Linda W.
"They
were very nice and explained the charges" —Patricia F.
"Very
efficient" —Jerry F.
"They
moved everything as they quoted" —Janet G.
"I think
they did a good job if it's the company I'm thinking about. It's been
over 2 years since I moved" —Carolyn D.
"The
crew" —Chris G.
"Their
crew" —Gwen G.
"They
did a good job. They were helpful in my situation" —Joan K.
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