Auto Tire, Wheel & Alignment

Sonoma County

Big O Tires
of Sonoma

(707) 996-1400

19160 Sonoma Highway
Sonoma, CA 95476

Serving Sonoma County

www.bigO.com
info@bigO.com
Jack Rhiel & Chuck Broderick, Owners

SERVICES
Alignments
Brakes
Maintenance
Repairs
Suspensions
Tires
Batteries
Cooling System Service
Belts

HOURS
Mon – Fri: 7am – 6pm
Sat: 8am – 6pm
Sun: 9am – 6pm

GUARANTEES
Standard & Extended Warranties Available

Liability Insurance
Current Complaint File
State License No. AB176782
Business Practices
Workers Comp. Insurance

CUSTOMER LOYALTY
Based on 101 random customer surveys made since April 2006 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Big O Tires of Sonoma has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 869.

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Survey Comments

Big O Tires of Sonoma is much more than just a tire store; they provide a wide variety of services for all kinds of vehicles. Their professional mechanics are qualified to perform brake work, computerized alignment and wheel balancing and services ranging from oil changes and cooling system service to factory scheduled maintenance. Along with working on your personal vehicle, Big O Tires can also be contracted to perform commercial fleet services.

Mechanics are ASE Certified. Big O Tires carries all major brands and prices are guaranteed to be competitive. Visit their website to learn about special promotions and to print money-saving coupons good toward various services.

COMPANY PHILOSOPHY
“We could settle for simply satisfying the customer, but instead our goal is to give them what we call a ‘wow!’ experience. The customer is the reason we are here and we go out of our way to prove that every day. That’s why we’ve been successful for so many years, and will continue to be at the top of our game.”

EXCERPTED SURVEY RESPONSES
“They were close to my work, and they got it done fairly quickly.” —Clayton B.

“They were very courteous, and I felt confident that they had checked everything out.” —Virginia F.

“The gentleman who was helping me was friendly and helpful. He gave me advice on my car, and he was very pleasant to deal with.” —Ellen B.

“Their service was amazing. I had an infant in the car, and they came out and got the paperwork done for me as I sat in the car.” —Janeen S.

“My son was afraid I might be taken advantage of because I am 93 years old, but he said I did well.” —Lillian S.

“They had excellent customer service. They got me in right away, and they took care of business.” —Jason C.

“They explained what I needed, and the service was very good.”—Julie I.

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