Chimney Sweep

Sonoma County

Best Chimney Sweep

(707) 541-0775

Serving the North Bay Area

www.bestco.us
answers@bestco.us
Andy Gatley, Owner

SERVICES
Air Duct Cleaning
Chimney Cleaning
Dryer Vent Cleaning

HOURS
Call for an Appointment

Liability Insurance
Current Complaint File
Business Practices
Workers Comp Insurance

CUSTOMER LOYALTY
Based on 161 random customer surveys made since Oct. 2004 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Best Chimney Sweep has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 502.

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Survey Comments

Cleaning the chimney is something people don’t often think about. After all, you sweep the ashes out the fireplace and everything looks clean. What you can’t see is the debris that builds up inside the chimney and creates a possible fire hazard. People who use their fireplace frequently should have their chimney inspected and/or cleaned once per year. But who do you call? North Bay residents need look no further than Santa Rosa’s Best Chimney Sweep.

Owner Andy Gatley has eight years experience cleaning and inspecting fireplaces and chimneys. He can clean your chimney if it needs it, and, based on your fireplace usage, can estimate when it will be time to clean it again. Best Chimney Sweep also offers dryer vent cleaning and air duct cleaning, to keep all the outlets in your home safe and efficient. They are available seven days per week.

COMPANY PHILOSOPHY
“Our philosophy is pretty simple: if you’re going to do something, do it right. Otherwise, don’t do it at all. That’s how we approach both our work and our relationships with the customers. We do the best work possible, every time—no exceptions. If the customer isn’t happy with something, we make it right.”

EXCERPTED SURVEY RESPONSES
“They showed up, did the work as expected and were very informative and polite.” —C.H.S.

“He was very prompt, thorough, and did good work.” —Audre T.

“He was very personable and gave me information about what he did and what to look for in the future. He was also very prompt.” —Andy M.

“He was straight and honest with us, told us exactly what was going on. The house was immaculate when he left.” —Dian & Bob M.

“They came prepared and knew what they were doing. They covered the whole floor so they wouldn’t leave tracks on the carpet, and even took pictures of the cracks on the chimney-cap area. They just have great customer service!” —Larry W.

See Survey Comments