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Air Conditioning, Heating & Ventilation (HVAC) |
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The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/1/2008 and 4/23/2008. Customer last names have been initialized for privacy. "They had a lot of knowledge. They were also punctual and did a good job." -Kristine F. "I like the people." -Jack M. "They did their job." -Pat C. "Their cleanliness" -Ruth J. "They were here when I needed them." "When they came and serviced my unit, they were very capable of doing what I needed ." -Antonina A. "They always come when I need them. They don't make me wait a long time before they send someone. That is very nice." -Betty A. "We've been using them for a long time. They are very good." -Linda A. "They were fine." -Janine A. "I can trust them to do perfect work. I never have any problems with them. I've been using them for over 20 years now." -Elizabeth A. "They were on time." -Louise A. "They were fast, efficient, and reasonable." -Mary A. "They're honest, and they do good work." -Arthur A. "They're very nice. I've used them for a long time. They're very good." -Francis B. "They were very professional. I've already recommended them." -Janis B. "They were courteous and did a good job." -Guido B. "They seem to be honest, and they do what they say they are going to do." -Bill B. "The did a good job checking my heater and air conditioner." -Ed B. "They came quickly and did a great job. The technician was very knowledgeable." "They did their job." -June B. "They're good at what they do." -Linda B. "I've been using them for 20 years. They do a good job." -Dorothy B. "They came here quickly, got the work done, and then got out." -Doris B. "They responded on time, and they did an excellent job." -Robert B. "Very clean" -Leroy C. "They are pretty friendly." -Hilga C. "They were easy to get in touch with, and they fixed the problem." -Jackie C. "They were prompt, and they got the work done in a timely manner." -Ray C. "They seemed like they knew what they were doing, and they wanted to help me with my situation." "We liked the whole package." -Marsha C. "They came when expected. They were very careful with my house and cleaned up nicely afterwards." -Dorothy C. "They were on time." -Betty C. "I'm satisfied with their work." -Jane C. "I liked their work. They explained everything and cleaned up after themselves." -Dixie C. "They got the job done correctly, and there were no problems. They cleaned up after themselves very well." -Joan C. "Their quality of work" -K.N. C. "They work well as a team, and they get the job done." -Margaret D. "They are easy to make an appointment with. I use them all the time." -Deborah D. "Their customer service, they always kept us in the loop." -Heidi D. "I liked the whole experience. It was very positive. They were very efficient, knowledgeable, and I was very satisfied with them." -Delores D. "The person who came was very nice and professional. He explained everything to me." -Janett D. "They're dependable, and their prices are reasonable." -Charles D. "I liked their attitude. They were prompt and very confident in their work." -Dianna E. "The prices were good, and they were prompt." -Polly E. "They give me good service. I've been using them for years." -Carmen E. "The person who came out did a very fine job of fixing our furnace." -Beb E. "Jim does a good job. He's thorough, and I'm confident with him." -Joan E. "Their promptness" -Linda F. "I liked that they were very honest, and they didn't try to sell me things I didn't need." "They answered any questions that we had." "They give excellent service. They are very professional and nice. They've been servicing me for over 20 years." -Jan F. "Prompt, courteous, reliable service, and everything was done well." -David F. "They were nice. They were also on time, and they cleaned up." -Anna G. "They came and did their job." -Bridget G. "Efficient and on time" -Helen H. "They were on time, helpful, and very courteous." -Bonnie H. "They came and did what they were supposed to do." -Carol H. "The product was great, and I was satisfied with the end result." -Mark H. "They are prompt, they give great service, and they have good prices." -Gary H. "They were personable, and they came in and got the job done." -Pete H. "They're usually here when they say they will be, and they call if they are not going to be here. The people that come out are always courteous and professional." -Bette H. "They do good work." -Pat H. "They were very thorough." -Jayne J. "They were on time and did a nice job." -Eugene K. "They seem very honest and helpful." -Lois K. "The service and quality" -Eugene K. "They are very good at what they do." "They came and did what needed to be done." "The estimate was very clear, quick, and professional. They did a decent job." -Nancy L. "They did a decent job." -Margaret L. "They came on time and did a great job." "They were here and did the job. They cleaned up, they were very professional, and they didn't over charge us." -Chester L. "I thought the people were very courteous and clean." -Lenus L. "They were prompt and did what they said they were going to do." -Diane L. "I'm happy that I have a heater." -Robin M. "They're very prompt, pleasant, and they do a good job." -Gail M. "They were courteous, punctual, and they did the job right." -Michael M. "They were friendly, and they got the job done quickly. I have confidence in them." -Don M. "They worked well with us. Their customer service was good." -Kate M. "They were local." -Jeanette M. "Their scheduling is very good. They seem to be knowledgeable, and their workmanship is great. I've used them for years." -Earl M. "They did their job." -Don M. "They were quite gracious in explaining how much it would cost." -Ms. N. "The guy was courteous and knowledgeable." -Richard O. "They were professional and did good work." "They were very easy to work with." "They did a good job." -Marjorie R. "They are so efficient. They did a perfect job." -Nancy R. "They were really good, and they answered all of my questions." -Richard S. "They were kind, not mean." -Mary S. "Their efficiency, they check everything thoroughly." -Barbara S. "They're nice people, and they give good service. I really like Scott." -Lorraine S. "They knew what they were doing. They were efficient." -Bill T. "Responsive, timely, and courteous" -Bryan V. "They were prompt. I had a problem one time with my heater, and they came right out to fix it. They handled the whole problem." "The efficiency" -Mr. D. |
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©2002-2008 | American Ratings Corporation |
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