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AdaptAbility
(707) 575-6997
3069 A Wiljan Court,
Santa Rosa, CA 95407
Serving Sonoma, Marin, Napa and Lake Counties
www.adaptabilityca.com
info@adaptabilityca.com
Michelle Ribeau, Owner
SERVICES
Adaptive Devices
Driving controls
Mobility Products
Wheel Chair Accessible Vehicles
Wheel Chair Lifts
Sales & Service
HOURS
Mon – Fri: 8am – 5pm
Other: By Appointment
CREDIT
CARDS
MasterCard
Visa
 Workers
Comp Ins.
Liability Insurance
State Lic. No. AF195237
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 126 random customer surveys made since January 2007 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."

RATING
STATUS
We declare that AdaptAbility has passed all
of the rating steps and has earned the Diamond Certified award, Certificate
No. 1014.
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Survey Comments |
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AdaptAbility is a family owned business that’s been serving the needs of mobility challenged clients for over a quarter century. Founded by Steve Ribeau, the company was taken over by daughter Michelle Ribeau in 2001. She brings to the business the same dedication and compassion that her father had, and it is her goal to continue to find new and better ways to serve peoples’ needs.
AdaptAbility carries a full line of products specifically designed to empower the lives of mobility-challenged people. They offer complete wheelchair accessible van conversions on mini-vans and full-size vans. They are a knowledgeable resource for wheelchair and scooter lifts, driving aids, ramps and transfer seats that allow disabled people to operate motor vehicles. In addition, they have lift chairs and bath aids to assist in the home. Along with professional installation, they are pleased to offer full service, repair and maintenance on their automotive adaptive equipment.
Technicians undergo continuous industry training, and AdaptAbility’s exclusive dealership rights with top manufacturers provide the highest caliber and most reliable equipment on the market.
COMPANY PHILOSOPHY
“In this business, everyone’s needs are absolutely unique. We recognize this and look for the specific items that will best suit each situation. Considering both immediate and long-term needs is very important. We truly enjoy getting to know each client, and find that nothing is more rewarding than giving them back some degree of independence and freedom.”
EXCERPTED
SURVEY RESPONSES
“I liked Mr. Toth, the technician. He was the only one who really helped me, and he gave me good customer service.” —Kuhn
“I’m very satisfied with the product. They were very helpful when I bought the van.” —Dan S.
“The owner is very knowledgeable about equipment. Their location is also convenient.” —Voight
“They installed the lift when they said they would and explained everything to us.” —Jerry M.
Survey Comments
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