Cabinets

What did you like best about North Bay Cabinets & Countertops?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/8/08 and 7/10/08. Customer last names have been initialized for privacy.


“They were reasonable, and their service was very good. The woman seemed like she knew what she was doing.” -Mr. S.

“It was efficient and easy. I thought they did a great job.” -Judy B.

“They were on time, and they did a good job. I was very satisfied.” -Mr. Y.

“My cabinets are beautiful. They did a great job.” -T.U.

“They are reliable, and they do good quality work.” -C.P.

“I thought their workmanship looked very nice, and it was high quality. The two men were real craftsmen. They seemed to know exactly what they were doing. They did a good job.” -V.W.C.

“Very personable, Chip and I have worked closely over the years.” -M.V.

“They were here on time.” -M.H.

“The quality of the work is good.” -Mr. S.

“They did what they were asked to do.” - Ray A.

“I would say the customer service” - Ben A.

“Their personalized service” - Ed A.

“Everything, I can't say enough about them. They were perfect for us.” - Eugene A.

“I liked the office staff. The receptionist was good, and I liked that Chuck was very responsible.” - Gregg A.

“Their professionalism” - Benjamin A.

“The quality of the work” - Rick A.

“Personalized service, and they gave me a good price.” - Gene B.

“I thought their merchandise was very good.” - Donald B.

“They installed the countertops correctly. We were pretty satisfied.” - Ron B.

“The customer service and professionalism” - Mrs. B.

“I like the finish on the cabinets.” - Mike B.

“They were very quick to respond when we called about the cabinets. The job was done quickly, and it turned out really nice. We were very happy about the price and with the results. We actually used them several years back as well.” - Harry B.

“They were very informative. They answered my questions nicely and told me how to clean it.” - Jeff B.

“The customer service and the quality of the work done was awesome.” - Perlita B.

“They were friendly and helpful.” - Harvey B.

“The quality of the work” - Bill B.

“The quality of the work was fine. The granite countertops and cabinets look great.” - Jon B.

“Their service and selection, and they were very helpful. We were very happy with them.” - Mrs. B.

“They were able to answer all of our crazy little questions.” - Mr. B.

“Chip is the one that helped me come up with the design, and he did above and beyond what I wanted him to do.” - Ann B.

“They got the cabinets pretty quick. I liked the deal where you can see what it is going to look like before they put it in.” - Marvin C.

“Their service is good.” - Rod C.

“The workmanship” - JoEllen C.

“They carry quality products. They were also very helpful and friendly.” - Dick C.

“They are really good about staying on top of everything. They have personal service. “ - Mark C.

“Professional people, quality products, and great installers” - Gwendelyn C.

“I liked their color selections for cabinets and countertops.” - Will C.

“I liked the men that came out. They were fun to be around. Also, the designer was very helpful. I was very impressed with everything they did. “ - Reno C.

“They're knowledgeable and friendly. They take care of business.” - Maggie C.

“They're local.” - Kathi C.

“I like their workers.” - Owen C.

“I took a sample into the store, and they got me exactly what I wanted.” - Mrs. C.

“All of the people that work for them are professional.” - Bruce C.

“They are pretty easy to work with. They are comprehensive, and they know what they are talking about.” - Tess C.

“They installed it very nicely.” - Geraldine D.

“They were friendly, helpful, and they had good customer service. “ - Paul D.

“The lady that worked with us really helped us with what we wanted.” - Janet D.

“They were honest, they delivered what they said they would, and I thought the price was fair.” - Alex D.

“Their customer service was a”10". Any time there was a change with the cabinets, they called me about it immediately. It worked out well.” - Bill D.

“They worked with me.” - Jack D.

“They came and got the job done pretty quickly, and their pricing was pretty competitive.” - Paul D.

“I liked their materials, location, and availability.” - Bill E.

“They are willing to work with you on short notice.” - Pierre F.

“Chip was very helpful. He gave me options on how to proceed with the work I was doing. He even showed me other ways to do the job.” - Dave F.

“Efficiency, good product, courteous, fast, and easy to talk to” - Bill G.

“They were on time and did a good job.” - Mr. G.

“Chip Carter was very professional. I'm a contractor, and I deal with subcontractors all the time. He knew what he was talking about.” - Becky H.

“They were knowledgeable about the product they were selling, and they didn’t just try to push it for the price. They asked us valuable questions. They have excellent customer service.” - Mr. J.

“Chip and his staff were easy to work with, and they were interested in giving us what we wanted.” - Jerry J.

“They are helpful, friendly, and the job they performed was good. They did exactly what we wanted. “ - Mrs. J.

“They're very nice and very polite.” - David L.

“They are very friendly and warm when you talk to them. They are also very informative, and they are able to answer all of your questions. They make everything easy.” - Jennifer L.

“They are locally owned, and they seem to have the things that we are interested in.” - Al L.

“Multiple choices” - Gary M.

“I think that they hooked everything up that day. Not just the new countertops, but they hooked up all of my appliances.” - Nick M.

“They got things done quickly, and they didn't mess up. They did it on time, and they did it correctly. I was very happy with what they did.” - Mr. M.

“Paula was the one that I worked with. She was very willing to listen to what my needs were and willing to meet those needs. They made sure I was happy.” - Mike N.

“They do good work, the price is right, and they are local.” - Mrs. P.

“They are close by.” - Susan R.

“They were very efficient and did a fine job.” - Mrs. R.

“The quality of the work was great. I was very impressed that they did not push the most expensive product on me. I was ready to purchase the most expensive trash compactor, but the owner said that it was not necessary to install an expensive compactor. This was very impressive to me.” - Mrs. R.

“They were good. They showed me what my cabinets would look like before they were installed. They also gave me a number of suggestions to choose from.” - Dave S.

“They were consistent, and they got the job done.” - Michael S.

“Easy to work with, prompt, and available” - Barbara S.

“They were honest.” - Chuck W.

“Their customer service” - Joyce W.

“It was ready and installed quickly.” - D.E.C.

“Friendly and fast” - G.S.C.

“They are locally owned.” - V.P.

“They provided something that I couldn't find anywhere else.” - B.E.

“They were extremely professional, knowledgeable, and they knew what they were talking about. Many times people don't have a clue about what they sell but they did. They gave me some information regarding dimensions and options. They were great. “ - U.F.F.

“I liked the material and their courteousness. I pretty much liked everything.” - N.H.S.

“I thought that they were timely and did a good job. I also liked the recommendations they gave us.” - A.C.

“They were very helpful during the entire process.” - G.C.

“Their work was accurate, the price was fair, and they helped me solve a problem I didn't foresee.” - S.E.

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