Auto Body

Solano County



Fairfield Collision
Center

(707) 429-5380

2011 North Texas St.
Fairfield, CA 94533

Serving Solano County

www.ffcollision.com
colleen@ffcollision.com
Ralph and Colleen Berumen, Owners

SERVICES
Full Service Collision Repair Facility Paintless Dent Repair
Pickup & Delivery Service Insurance Specialists

HOURS
Mon – Fri: 8am – 5pm; After Hours & Sat by Appointment

CREDIT CARDS
Amex, Discover, MasterCard, Visa, Debit

GUARANTEES
Lifetime Warranty on all repairs and paint jobs for as long as you
own the car
Manufacturers Warranty

EMPLOYEES
8


Workers Comp. InS.
State Lic. No. 239793
Liability Insurance
Business Practices
Current Complaint File

CUSTOMER LOYALTY
Based on 100 random customer surveys made since April 2008 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”


RATING STATUS
We declare that Fairfield Collision Center has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1329.

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Survey Comments

It’s no accident that Fairfield Collision Center has become a top choice for Solano County residents in need of auto body repair. The company has developed a reputation for extraordinary service to both customers and their community. For the past 31 years, Ralph Berumen has worked every aspect of the auto body industry. Since 2004, he and wife Colleen, have owned the 12,000 square foot shop located in the Old Showcase Movie Theatre on North Texas Street.

The shop is eco-friendly, clean, efficient and equipped with the latest technology. Advanced rack, frame and measuring systems bring your car back to factory specifications. A heated down draft paint booth ensures smooth, even application of color for a fresh from the dealer look. Everything is done with the utmost attention to detail. Fairfield Collision Center also provides pick up and delivery service for the convenience of their customers.

Mr. Berumen is a hands-on owner who personally inspects each vehicle. Colleen brings an understanding of how to take care of customers and their valuable possessions. They coordinate communication between customers and insurance companies to assure that nothing ‘falls through the cracks.’ The shop is Gold I-CAR, ASA and ASE Certified, and I-CAR Certified for Hybrid vehicles.

COMPANY PHILOSOPHY
“Our goals are to be the best collision repair facility in Solano County, to remain on the cutting edge of technology and to provide customer service that outshines that of our competitors.”

EXCERPTED SURVEY RESPONSES
“They did everything I expected and more. They were very timely and they told me what was going on. The finished product is perfect.”—David T.

“You can’t even tell where the car was damaged. They really did a beautiful job.”—Howard P.

See Survey Comments


 

 

 


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