Computer Service and Repair

Solano County

Master Techs, Inc.

(415) 883-0368
469 Entrada Drive
Novato, CA 94949

(707) 554-9222
3419 Broadway St.
Ste. H-3A
American Canyon, CA 94503

Serving Marin, Napa, Sonoma and Solano Counties,
SanFrancisco and Sacramento

www.camaster
techs.com
mtechs@sbcglobal.net
John Cabading, Owner

SERVICES
PC & Mac Computers & Peripherals
Repair Big-Screen TV, HD TV, LCD TV
All Brands
Sales, Repair, Service

HOURS
Mon – Fri: 10am – 6pm
Sat: 10am – 2pm

CREDIT CARDS
Discover
MasterCard
Visa

Workers Comp Ins.
Liability Insurance
State Lic. No. 76701
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 150 random customer surveys made since Jan. 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Master Techs, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 596.

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Survey Comments

Master Techs of Novato (top) and American Canyon.

When your
computer’s
“Help” doesn’t
help, it’s time to call Master Techs, Inc.—they'll help. Your place or theirs? Work can be erformed
in Master Techs, Inc. Novato shop or they can come
to you. Your place could be in Marin, Napa, Sonoma, Vallejo, or as far
as Sacramento or San Francisco, Master Techs, Inc. will be there.

Master Techs, Inc. owner John Cabading, a former electronic engineer who has taught at the college level, has been in the computer business for 10 years. If your computer, hard drive, power supply, printer, monitor or other peripheral is sending you indecipherable messages, making noises that are technically described as scary, acting out, or have plain just quit, Mr. Cabading or one of his technicians can diagnose the problem and fix it. They’re knowledgeable, capable, patient and determined. They’ll sell you the parts you need— nothing more—and fix what needs fixing— nothing else.

COMPANY PHILOSOPHY
"We know how maddening it is when electronic
devices go bad, and know how essential your
computer and related devices are to you. We’ve seen it all but will approach your job with a fresh eye and a focus on quality and prompt service."

EXCERPTED SURVEY RESPONSES
"I liked the fact that it’s a small business. I can walk in and get a hold of the owner or someone who works there immediately. They have oneon- one contact with you and also have a quick turnaround time."—Bradley S.

"They were very knowledgeable and gave me the best information and recommendations about which product would meet my needs."—Mark M.

“They were very detailed in going through the
problems one step at a time.” — Sheldon R.

See Survey Comments