Electrical Contractors

Sonoma County

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What did you like best about Knights' Electric, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/16/2002 and 8/30/2007. Customer last names have been initialized for privacy. 

"It's a small family business, highly trained, very accountable." —A. R.

"We can work together to help the customer." —B. I.

"They were prompt in setting up the appointment and in getting to the job site." —B. H. & A.

"They are extremely quick." —E. S. I.

"They did a good, professional job." —Herbert F.

"They are prompt and did an efficient job." —Gina G.

"They did a good job." —John M.

"They are quick and efficient, did exactly and what we asked for and gave us good advice." —N. F. P.

"Their reaction time to thing is fast, we're contractors and they treat us very well" —R. S.

"Dealing with a small family business, they've been very responsive and have treated us well." —R. H. W.

"I like the work they did, they way they cleaned up the work and the people they sent out" —Joe S.

"We like them." —T. A. C.

"They were pretty quick in getting the work done." —John W.

"Very personable and knowledgeable" —Cynthia C.

"Their ability to do everything, and their promptness" —C. F. B. & C.

"The gentlemen who came out was nice, efficient, and he cleaned up everything." —Doug D.

"They're very efficient." —F. R. E. I.

"They're on time, and the work is done right the first time." —A. F. S. S.

"Their knowledge" —B. T. B.

"They get out here very quickly when we have trouble." —B. C. I.

"Professional service" —Scott C.

"They do what I want, when I want; they work with me; they're dependable and honest; they don't charge for work they didn't do." —C. A.

"They seemed nice and they did the work." —F. I.

"They make good control panels." —S. E. E.

"They got the job done." —Carolyn A.

"They were prompt, clean and a professional service." —Bruce P.

"The people are nice." —William C.

"They came on time, did the work and left, everything was fine." —John R.

"They showed up on time, did the work and knew their stuff." —Rand W.

"They came right away, efficient and I think the price was fair." —Karen B.

"The attitude of the people were very good." —Denyse B.

"They were prompt, have fair prices, and when I had an emergency, they took care of it in a day and a half." —Mary J.

"They got in and Mike did xcellent work. It was real clean, neat and they went to extra trouble to do it right." —M. & S. C.

"They were efficient and got the job done." —Faye T.

"He's the only electrician I've used for 30 years." —John G.

"They seemed honest." —Peter C.

"They were very prompt, clean and they did good work." —Sekhon D.

"The ease of scheduling." —Christina G.

"Very prompt, they know what they're doing." —A.C.

"They do a good job for us and for our customers."
—A.A.

"The coordination and it's a family-owned business so that's pretty nice." —A.F.S.S.

"We've only had them a couple of times, but we've had them do a lot of work for our clients." —A.A.C.

"They're quick to respond." —A.C.C.S.

"Prompt, professional and they're here on time when we call them." —A.V.W.

"Promptness" —B.G.

"They were prompt, got the job done quickly."
—Debbie B.

"Their prices and their technician." —Hilary B.

"Easy making an appointment and prompt service."
—Karen C.

"They came in and got the job done and it worked."
—Bruce C.

"They have reasonable prices and they are professional." —C.R.B.

"They were on time and ready to get the job done."
—C.P.

"The service was good and the technician was polite." —D.C.

"Always been very helpful, always on time, very responsive to any of our questions ." —Patrick F.

"Same day service." —F.Y.C.F.

"Their response. If we need something, we need it yesterday and they're on it immediately." —F.T.

"They're here when we call and they get the job done." —G.S.C.

"No response" —G.A.H.

"Prompt, thorough service." —G.F.W.

"We're very happy with them. I didn't work with them personally but I know our estimator said they were really responsive to our needs and the Shop Supervisor said they were really happy with their work." —G.F.R.A.

"They do a good job, they're prompt, honest, prices are reasonable." —Gene G.

"They're very accessible." —Ed G.

"Prompt on time service, anytime we call." —G.L..

"Promptness" —G.S.W.

"They were here when they said they would be, completed the project and that's about it." —Sue H.

"Always on time and they do a good job." —H.V.W.

"They're on time and their prices are fair." —H.S.P.S.

"They always return our calls, they always show up on time." —H.I.P.

"Quick to respond, quick to complete the work."
—I.E.W.

"Always on time." —I.S.

"They're very professional." —I.N.S.

"They return our calls promptly, they show up promptly." —I.R.H.

"Responsive" —I.V.

"When we called and scheduled a time, they did the job on time and there was no down time." —K.C.C.

"They did a wonderful job ." —K.B.T.H.

"They're prompt, they know what to do." —K.O.P.C.

"They did a good job and they kept their promise on the scheduled time." —M.C.C.O.

"If they need to drop everything to come over and do the work they will. If something they've done isn't right, they'll come right back and fix it. Basically they're just very good people to work with ." —A.M.

"They'll come over immediately." —A.C.

"Quotes and work to be performed clearly to be defined. I wasn't the one intimately involved but I certainly heard good things about them. They did the wiring when we set up our new office spaces.."
—A.N.C.

"They're prompt service, they show up when they say they're going to and they return calls promptly."
—B.L.G.

"The service guy as friendly, efficient, he was in and out of here, they just did the job and were out of here, they were on time." —Darrell B.

"Responsive" —B.A.

"They just do their job and it's done well." —B.G.C.

"More like dealing with friends rather than dealing with a contractor." —Joe B.

"They respond promptly when we need them, they do a good job, very nice and polite people." —Billiejean B.

"They came right out once we called them." —B.G.

"They did the job that we asked them to do. They were accurate." —Cynthia C.

"They met their commitment." —C.C.S.

"They're responsive" —F.R.E.I.

"They're on time" —F.C.C.

"They're responsive to our calls." —F.F.R.

"We don't use them often, but they're prompt when we do call them." —G.W.P.

"Responsive, thorough" —H.C.C.

"Prompt" —H.C.W.

"They return my calls, I use them for all our properties." —J.B.E.

"They were fine, showed up on the site on time."
—J.N.C.

"They're were quick to call us back and they took care of the matter in a timely manner." —J.M.A.

"They know what they're doing I guess." —J.A.V.W.

"Prompt, reliable" —J.S.B.

"They're prompt and professional, we use them for other locations as well." —K.J.W.E.

"Very professional, they do an excellent job for us. They think the job through and if what I'm asking for isn't feasible or cost effective they'll make suggestions." —K.F.V.

"The service was professional and the prices were competitive." —K.M.T.

"The work was done quickly." —M.H.

"They did a professional job." —M.R.

"Professional, very professional." —A.V.G.

"I had one problem with them, they did a job for me that required them to come back but they responded very quickly to that." —B.T.B.

"They did a very good job on my house." —Richard B.

"I guess their response time is usually pretty quick and their work is excellent." —C.L.

"The men were real personable, friendly." —Joyce C.

"They showed up when they said they would." —C.J.

"They're always on time when we need them." —G.I.

"It's just all good, that's all, nothing specific." —G.P.W.

"We only used them one time for some electrical issues and they were fine." —H.T.

"Only had to call them once, but they were pretty responsive." —J.N.S.

"They're on time, professional." —J.C.S.

"They came on time and got the job done." —L.V.M.S.

"They were helpful." —L.S.W.

"They responded quickly." —D.R.A.R.

"Their adaptability to change." —F.W.

"They were prompt." —Charles G.

"We haven't used them in over 2 years so lets just say a medium number. Probably the price.." —B.R.

"They fixed everything and it took too long and they charged me twice for what they did once. $223 for 4 light switches." —A.A.

"One of their employees was very helpful." —Myra A.

"They did come, they showed up." —Debbie H.

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