![]() |
|||||||||||||||||||
![]() |
|||||||||||||||||||
|
|
|||||||||||||||||||
|
The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/16/2005 and 7/8/2008. Customer last names have been initialized for privacy. "The lady that came out here was very nice. She let me do the thinking while she just answered any questions I had." —Patsy A. "They were very professional, and the follow-up was great. I was very pleased with them." —Al C. "I thought they did a good job." —Ernie H. "They were just very accommodating." —Kathy K. "They stand behind their product." —Mike P. "Their customer service, and they did a good job." —Kathy S. "They were on time, clean, and professional." —Cathy S. "The gentleman that came was very informative. He didn't try to sell us more than we needed." —Frances D. "The way they kept the appointment, and they were precise with scheduling." —Elena A. "Everyone was very professional. They did what they said they were going to do, and they were on time. They did a great job." —Mary B. "She was very knowledgeable. She made good suggestions, as to what needed to be put in our windows." —E. "Attention to detail" —Mike D. "We like the final product. It works great." —Jeannette H. "They were very efficient, and the job was well done." —Nancy H. "I liked the product." —Carolyn L. "The salesperson wasn't trying to sell just anything, but she was trying to get us what we needed. The installation also turned out well." —Cindy M. "They provide good customer service and a top quality product." —Greg S. "Their personal service is wonderful." —Kathy S. "Responsiveness" —Brad S. "I really liked the service. They did a good job." —Karen T. "They were very thorough, and they knew what they were doing. They didn't mess around or make any mistakes." —Rita W. "The gentleman that came out gave me a quote, told me what was going to happen, and helped me choose a color for a window tint." —Jerri W. "The service" —Ronald W. "They cleaned up after themselves, and it looked great." —Joanne W. "They were prompt and professional." —Lydia S. "They were professional, and I liked the end result." —Mrs. R. "They were very quick." —Sandra Q. "They were fast, polite, and they did a good job." —Mrs. W. "They came out quickly, and they were clean. Also, the film that they put on is still working well." —Sharon S. "They were very professional, knowledgeable, and the installation was well done." —Derrick P. "It was very convenient." —Mr. P. "I like the people that work there." —V. I. C. "I haven't had any problems after the installation of the plastic." —Joan D. "The tinting is great." —Debra G. "They came when they said they would, and they did the work quickly and quietly." —Donna M. "I used them both for my house and my office, and the product did what it was supposed to do for us." —Richard L. "They were very polite and professional." —Adriane C. "I had the tinting done to my windows before. They have now done my new windows, and I am satisfied with the results." —Gloria R. "They were knowledgeable, and they showed me different options." —Danita S. "The honesty" —Laura K. "They came on time, and they did what they said they were going to do." —Sandi C. "They were friendly and did a good job." —Laurie M. "I liked everything they did for us." —Jim H. "He was very knowledgeable." —Jean K. "The customer service" —Mark R. "They were courteous, clean, and respected my property." —Dave O. "My wife was commenting on how nice the people were." —Mr. K. "They do good work." —P. G. & C. C. "They gave good service and answered all of my questions. They also gave me different options on what products might fit my particular needs." —Shirley L. "They came quickly and finished the job right away. I really like their product." —Chris M. "They were neat, they told us exactly how much it was going to cost, and they did the job in a timely manner." —Peggie S. "I was looking for a product to put on my windows instead of a blind. They gave me different options, and they did a very neat job." —Connie S. "They were very professional, the price was fair, and the quality of the service was great." —Raymond R. "The timeliness and the quality of work" —Shiela W. "They actually put in a higher grade product at no extra cost because the ones we ordered did not come in on time. They were very accommodating." —Kelli W. "They came out fast and did great work." —Tom J. "The gentleman that was here worked very hard." —Janice S. "They did a fine job." —Beth O. "I like the quality of the product and timeliness the installation." —Michael L. "They tell you everything upfront, and they did what they said they were going to do." —Ramon G. "The speed of the service" —Crystal K. "They are very professional. The guys knew what they were doing, and they were fast. They have a classy operation." —Gary C. "They came when they said they would, and the product is exactly what they said it would be." —Madonna C. "I liked their professionalism and cleanliness." —Marci C. "The product" —Judy D. "They were very personable." —David E. "I like the personal service." —Diane G. "I like their service and guarantee." —Marge H. "They came and did what they planned to do." —Carol K. "I thought the quality was really good. The salesman was very knowledgeable, and the installers were very neat and careful." —Cathy P. "They are very friendly and professional." —Burt L. "The product did what we expected it to do." —Andy L. "The customer service, dedication, and the quality of work" —Menemsha C. "The workmanship and quality of the tinting" —Linda M. "They were quick, and they did a good job." —Greg M. "They were good." —Lynette M. "They show up on time and do fast work." —Olympic G. "The tinting cooled my house down, and they are very knowledgeable." —Maureen O. "They have good service and product." —Carol S. "The product" —Michelle T. "Everything, I like the product and the guy that did the work." —David F. "They are honest, prompt, courteous, professional, and work on what you need rather than what they want to sell you." —Jim T. "They were prompt and courteous." —Mr T. "Unlike a lot of companies they kept to schedule as promised. They were on time, professional, and they did a very good job." —Kathy W. "They did very good work. When I replaced a window, they were able to match the tint to the other windows." —Maria B. "I liked their product knowledge and their ability to answer my questions." —Terrance W. "The film they put on the windows keeps the glare out the house for my mom who has eye problems." —Harold C. "They were timely and provided good service." —Edwin P. "The punctuality" —Terry C. "I liked the product. It really screens out the sun from hitting my fish tank and dramatically cuts down on the algae growth." —Daryle L. "They were prompt, efficient, and they knew what they were doing." —Geannine S. "The quality of work" —Gordon H. "They worked to my schedule." —Cliff K. "The service and the sales rep were good. The installation was also very good and quick." —AJ T. "The professionalism" —Jeff S. "They were very personable, prompt, and they explained the whole process." —Anamaria D. "The quality of the work and professionalism" —Veronica K. "They were on time, and they did a good repair job." —Ester L. "They did what they said they would, when they said they would." —Dave S. "The salesman was very professional, helpful, and he gave us some good advise. He listened well and was not pushy. The installer was also prompt, courteous, and very professional." —Bill W. "They are very professional, prompt, and did a very good job." —Kaye E. "They were very helpful and patient with me. It took me a while to decide what I wanted to do, and they did not pressure me at all." —Geraldine B. "They were able to answer my questions, and they seemed very knowledgeable." —Dave S. "They kept their promise, and they did what they said they were going to do." —Larry I. "They are nice people." —Ann M. "Overall, it was very good." —Elise R. "They were very efficient. I didn't even notice they were here when they were working." —Marge L. "Nothing in particular, overall, everything was okay." —Wendy O. "Everything went smoothly and according to schedule." —John C. "They were professional and friendly." —Sharon O. "They were good, and they came to the house and did a nice job." —Robert D. "They came when they said they would, they had good follow through, and they made me feel comfortable. They also made a tremendous effort to correct a problem that occurred, and I really appreciated that." —Dana J. "The product really cut down the glare on my window." —Joe J. "The good follow-up" —Sharon O. "I liked that they were prompt, and that they did not charge extra for anything." —Susan Q. "They were on time and thorough. There were a few imperfections and bubbling that I was concerned about, but the installer said they would disappear after a while, and he was right, they did." —Meredith C. "They were on time, quick, and they cleaned up nicely." —Linda D. "The service itself is very professional." —Keith H. "They were on time and reasonably priced." —Tom O. "They were nice people." —Charlotte V. "They were very nice people." —Edwena R. "I liked the people. They were prompt and professional." —Chris V.
|
|
||||||||||||||||||
©2002-2008 | American Ratings Corporation |
|||||||||||||||||||