Real Estate – Brokers

San Mateo County

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What is the best thing about Marshall Realty?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/15/2005 and 8/4/2008. Customer last names have been initialized for privacy. 

“I like feeling as though I am with family when I purchase a house.” —Anastasia F.

“The agent I dealt with was very knowledgeable.” —Ayman I.

“Their professionalism and thoroughness, anytime I had a question, they had the answer. They were on top of everything throughout the entire process.” —Bill H.

“My agent, Berta Tovar, was the thing I liked the most. I also liked the personalized service. I felt as though I really mattered, despite what else was going on.” —Greg T.

“I was very satisfied. I liked how personable they were. I had confidence in Ms. Tovar.” —Hugo D.

“They are very courteous, nice, and helpful, especially Ed.” —Jacquelyn G.

“They were very friendly and helpful. They were down to earth too. We didn't feel pressured. They were also comfortable and easy to work with. We were very happy doing business with them. If we had a question, they would find the correct answer. Pam was good about working with us. Iíve recommended them to all of my friends.” —Mary F.

“They are very personable, caring, and they follow up immediately.” —Sue C.

“They are very professional. I've used them for three years.” —May M.

“They did a very good job. They were very helpful, and they communicated well.” —Rene V.

"They were very efficient and knowledgeable." —Bob A.

"Convenience and the realtor we used."
—Jan B.

"I like their teamwork and cordial attitude. They also make you feel comfortable and they're not threatening." —Julio A.

"Ed was very personable and he really understood the parameters of what I needed and could afford. He also helped with financing." —Gigi B.

"Our relationship was open and I could talk to them. They listened and tried to help." —Jeannette B.

"They are friendly and they seem like they care." —Danielle B.

"They were easy to get a hold of. Also they always kept in touch and up to date on developments." —Edgar

"I thought they were very personable and made us feel like a member of their family." —Jack C.

"They were honest, responsible and dependable." —Joe C.

"Realtors were very personable and helped me define the house I wanted\ to buy based on my financial situation." —Laurel C.

"The sales part of Marshall is very good. They are timely and very efficient. However, the property management part is average. " —Trish C.

"She was friendly and helpful." —Rosanna D.

"I liked the personal attention." —Maureen D.

"I loved working with Ed. He was very knowledgeable and totally professional." —Maria D.

"The fast service" —Dizon

"I knew Ed from school, no problems." —Elanor E.

"They held my hand throughout the process." —Hugo E.

"Our realtor Denise had our best interest in mind." —Glen F.

"Mr. Marshall runs a very good and efficient operation. " —Matt G.

"I like my realtor Betty Decker the best. She gave me very personalized attention." —Sooky G.

"I like them personally; they were helpful and found us our loan." —Mike W.

"They were very knowledgeable, friendly andfollowed through right away on everything they said they would do." —Janet H.

"They are friendly and helpful." —Craig H.

"Their courtesy, they treat you like family. Ann and Denise are wonderful." —Florence H.

"Their patience" —Mary I.

"Their confidence" —Rosana J.

"I like their honesty, timeliness and professionalism." —Paul J.

"I like that they did the work needed and did not bother me with details. " —Keith L.

"They're prompt in dealing with the lender. Very friendly service." —Anthony L.

"Ann and Denise Baker are very personable and they make you feel like family. They provide continuous support even after the closing is done." —Jay T.

"They did a good job and they were very helpful." —Marie M.

"Reliable, they give you 100% of their time. They're honest and they get the job done fast." —Jim N.

"I thought they were very friendly and capable." —Deborah P.

"They were there when we needed them and answered all our questions. They were friendly and guided us, changes were done right away." —Susan P.

"They're very pro-active. They're dedicated to the client's needs. Denise and Annie work well together. They do all the work for you. They follow up." —Elena P.

"I like the personal attention they gave us."
—Patricia P.

"They weren't pushy; they were personal and not just out to make a buck." —Alton R.

"Personal attention" —Margaret R.

"The service" —James R.

"We really liked Jeannie, the realtor. She did a wonderful job." —Ken S.

"They were very nice." —Mariam S.

"They do what we ask them to." —Frank S.

"The realtor who helped me was great. He showed me many houses and never tried to push me into buying until I found a house I really liked. He was great he worked with me for six months." —Doreen S.

"Annie Oliva has good negotiation skills, good ethics and good customer service." —Walter S.

"They did a very good job." —Dan S.

"They did an overall good job." —Lisa S.

"They are very knowledgeable and they give 100 percent attention to first-time home buyers. Also they are very on their toes when it comes to homes." —Ron T.

"They really get to know you and what you need, what you're looking for, what you want, and they work hard for you." —Suzanne T.

"I liked that they were friendly and always got back to me quickly." —Don T.

"They were very personable and they work hard for you." —Lisa V.

"I knew the realtor and he knew what I wanted." —Lauren W.

"They were very cordial and always kept us informed." —Ross B.

"They got me a place that I didn't have to compete for." —Alex C.

"I like the personal service I received from them. " —Natalie E.

"They were very motivated in finding us a house." —Paul G.

"They are professional and answered all of my questions." —Pam I.

"They found what I was looking for."
—Tiffany I.

"Personal attention, knowledgeable, good teamwork within the company" —Benjamin L.

"They kept us informed on developments regarding getting a home." —Rebecca P.

"They were close by, but they did a good job helping us sell our house." —Don P.

"They were very easy to work with."
—Trisha R.

"I thought my agent was very friendly and competent." —Michal S.

"We thought they were very friendly and honest." —Lydia V.

"Janet was very helpful and she took her time to explain everything and was always responsive." —Osvaldo Z.

"Just the fact that they treat people well." —Jill B.

"Their availability, easy to get in touch with" —Monica C.

"They helped us out and were easy to work with." —Barbara C.

"Annie and Denise are always looking out for my best interests." —Joan M.

"Mostly their availability." —Mohamad M.

"They were nice." —Deborah N.

"The people were nice and helpful." —Elda R.

"Easy to contact, accessible" —Steve A.

"They did not do what we requested and no follow-up." —Oscar R.

"Nothing" —Crissy B.

"They did no negotiation. The agent representing me and the seller lied about the property we were buying. I think they were in cahoots with Bank of America and they were just interested in making money." —Sue C.

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