Termite Control

San Mateo County

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What did you like best about Franz Termite Control Corporation?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/6/2002 and 6/23/2008. Customer last names have been initialized for privacy. 

“I've used them for over 10 years. I am a loyal customer. They give me good service, and they are knowledgeable.” —Annette S.

“I like the service. They are on time, thorough, and I like the reports they give me.” —Brendan L.

“I would say they are highly professional, experienced, ethical, and businesslike.” —Dean A.

“They were really nice when I called, and they gave me a PDF report. They sent experienced people to do the work and the inspection. Also, they stood behind their work.” —Judy C.

“They are just very accommodating, and they are straightforward with reporting the truth about the situation. They also turn out the report quickly.” —Tom L.

“They performed well. They knew their business, analyzed the problem, and remedied the situation. They were at the top end of the line. We thought they were wonderful.” —Bill M.

“They seemed to know what to do. I haven't had any more infestations since they came and did the job.” —Janice S.

“It was a friendly and efficient service.” —John S.

“He was very knowledgeable.” —Kathryn G.

“They thought I might need things, but I didn't need them at all. They were really very open, and they seemed to know what they were doing and what potential problems would arise. Also, there were no surprises. I was pleased with everything. It was fast, efficient, and they got it done within the amount of time that they said they would.” —Marie G.

“They did the work themselves. They didn't use subcontractors. Also, they staff very experienced inspectors and treatment people. I was 100% satisfied.” —Marjorie R.

“They pretty much came out when they said they would, and they did a good job of cleaning up when they were done.” —Thomas P.

“Attention to detail, service, and friendliness” —Yuri P.

“They came and did the job. They showed up when they said they would. They did what they said they would do, and they got it done as promised. We were very happy with them.” —Gary M.

“Their responsiveness” —Suzanne O.

“I thought they were very thorough. I was happy with the service.” —Beverly R.

“They were very informative. They were reliable, trustworthy, and honest.” —Rolland K.

“Their prices” —Shannon G.

“They did what they said they were going to do.” —Bob H.

“Punctual, and I thought they performed a safe service. We were watchful of that. They were helpful and quick to return.” —Miguel V.

“They were quick, and they used stuff that didn't smell bad.” —Tanya G.

“The estimators were very friendly and competent. They were professionals.” —Lucy A.

“They do competent work, and they do their job well.” —Lauren B.

"The person who came to do the work explained everything as he went along so I understood what he was doing. He was extremely organized and careful as he went from place to place. I had a feeling of utmost confidence with him. He was very clean and a very nice person. Franz rectified a bad situation and did everything he could to make it right." —Cicile M.

"They responded very fast, they had a really good price and were very helpful over the phone." —Fred S.

"Their cleanliness for one thing, it was superb. Their courtesy and their prices were great." —Don

"It's a small company and I like the personal touch. When I call, they know me name and I never get an answering machine." —Diane G.

"Prompt response" —Helen O.

"It was easy to schedule an appointment and they showed up when they said they would and did it in a professional manner.” —Barbara S.

"They actually came out and did an estimate of what had to occur and they were very professional in doing it. I was away when they tented the house but they had pictures. I came back and saw they had cleaned up everything and even opened the windows. I was really impressed. Everything was done very well." —Ralph H.

"I have used them several times. They are very professional, efficient, clean and do what they say they are going to do." —Joan B.

"They came and looked things over and were back very shortly to do the job." —Nancy W.

"They were prompt and responsive." —John P.

"They're very professional, prompt and were on time." —Linda S.

"They were reliable." —Ruth

"It was easy to schedule, they told me who to get in touch with for the preparation work, and they were fairly quick." —Sena H.

"They did good work; they solved the problem and are very accommodating about rescheduling." —Edna Y.

"It all worked out very well with the contingency process; they were very thorough, the paperwork was well done and they were very professional." —Karen O.

"They were very professional and knowledgeable." —Kris S.

"They were prompt and very accommodating." —Ellen L.

"Their carefulness." —Jane A.

"They are honest, prompt and their price is good." —Arvada D.

"Their service is good and reports are done in a timely manner." —Harold D.

"Quality of the work and they kept the job site as clean as possible." —Doug S.

"The main guy was helpful, did a couple of extra things beyond the agreement." —Peter R.

"They came quickly." —Susan W.

"They did a decent job and were here when they said they would be." —Doris L.

"They are available and respectful." —South Valley Realty

"They were on time, got the work done in a timely manner, and gave us a timely report." —Encore

"Don't have time but they did fine." —Henry N.

"Very professional, very prompt both with starting the work and finishing." —Joyce L.

"Great people, thorough in what they do." —Alex M.

"They were accommodating." —Victor T.

"They got back to me right away, they were here on time and they took care of the problem." —Scott L.

"They were prompt and their prices are reasonable." —Chuck F.

"They were pretty efficient." —Charlotte J.

"Thorough, fairly quick." —Wilson N.

"They do a good job and respond quickly." —Royer Real Estate

"Competent, complete the work in a timely fashion." —Glenn S.

"The speed of the estimate and scheduling us accordingly." —Nancy H.

"The work they did." —Susan B.

"They were professional and polite." —Carlos A.

"They came on time and finished the work fast. I was satisfied with calling them." —Diane S.

"Well organized from getting an estimate to actually doing the work." —Mary B.

"They were fast and efficient." —Matt H.

"I think they were here when they said." —DeeDee K.

"On time, and they were finished on time as well." —Claire G.

"Competitive pricing." —Carl S.

"They seem to know what they're doing." —Debra S.

"Their response time." —Jim M.

"The people are nice, they were pretty quick." —Mike K.

"They know what they're doing." —Gary B.

"Promptness." —Peter S.

"Responsive and efficient." —Roger S.

"Their knowledge." —Kelly R.

"Courteous, explained the process." —Pat D.

"Proficient in what they do." —Bill O.

"They were prompt and on time." —Mr. M.

"Professional, quick." —Sam A.

"Their response to our call." —Lucinda P.

"They do a thorough job." —Cynthia W.

"They're reliable, we've used them for a number of jobs." —Jim G.

"They were clean and clean about their work." —Robert G.

"Basically they knew what they were doing and they took care of it." —Steve K.

"Nice people, reliable work." —Karen M.

"Thoroughness." —Stan L.

"They're one of the better companies." —Miles M.

"Responsive and professional." —Darcy C.

"They get things done according to our schedules." —Lori R.

"Their service." —Audrey C.

"The responsiveness." —Allen C.

"They were pretty good." —Vincent

"We've used them before, so getting an appointment was reasonably quick." —Demetri, Gilmore and Associates

"They were highly recommended to us, and we were pleased." —Doug S.

"Very efficient, people were nice." —Ellen S.

"We had a problem and they responded." —Mrs. P.

"They were responsive, got the job done when they said." —Al C.

"I was impressed at how quickly they returned my call." —John R.

"Prompt, took care of the problem." —Robert C.

"Their knowledge, the professionalism." —Wayne P.

"They came out quickly." —Gabriela S.

"Very professional, knowledgeable of what they're doing." —Jeanne W.

"The work is pretty good." —Walter A.

"They were here when they said, did what was needed." —Elizabeth M.

"Professional, polite." —Mr. M.

"They got the job done when they said." —Burnham H.

"They were responsive and courteous." —Barbara D.

"They know what they're doing and it seems to have worked." —Sheryl R.

"They were very good." —Virginia B.

"They were quick in getting here." —Karen E.

"I think their prices were comparable." —Mr. B.

"Very polite, very thorough." —Nancy P.

"I thought they were ok" Mrs. S.

"The people were nice, the work was good." —Todd R.

"They did what we asked." —Albert K.

"Responsiveness." —Louise R.

"They were on time, I was satisfied with the results." —Robert L.

"The work they do." —Jeff N.

"Very informative." —Pamela B.

"They did okay I guess, haven't had any problems since." —Elizabeth F.

"They're a little better than average." —Bill G.

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