Painting Contractors

San Mateo County

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What did you like best about De Martini/Arnott Painting Company?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/13/2003 and 2/27/2008. Customer last names have been initialized for privacy. 

“They were wonderful, neat, clean, and they did what they said they would do. One of the panels didn't look right to me, but it was the way the light hit it. They repainted it without a problem. I thought that was very thoughtful of them.” —Mr. A.

“The first thing that impressed me was that their estimate was reasonable. A team of them came and painted the front of my house. They were so efficient, and they painted it in no time. I can't see one spot they missed. They also did the back of my house in no time. They were also personable, nice and professional. It looks great.” —Joanne F.

“I liked that Mr. De Martini responded well to the questions I had. The bid was very professional and so was their work. They painted one of my rental properties in San Francisco, and the job turned out very well. I was glad we used them again.” —The P.

“The quality of the work, and Rich came up with some good ideas as far as color choices. It was a good experience.” —Mike L.

“They were very efficient and came out on time.” —Mrs. H.

“They did what they said they would do.” —Dwight L.

“They did a fabulous job.” —Mr. S.

“I liked dealing with Richard. He was so friendly and nice. He treated us fairly. He was excellent.” —N.F.C.

“They were great. They worked quickly and efficiently. Everything turned out great.” —Larry C.

“Everything, they paid attention to details, the speed of doing the job, and their nice employees” —Sue F.

“The job they did was great. I am a retired painter, so I know all of the ins and outs. These guys knew what they were doing. They were very clean and careful. I have recommended them to several friends and family members.” —Steve H.

“I thought they were very professional. They told us what they were going to do, and they did it.” —June S.

“We were able to make field changes without any problems. They also answered all of our questions. It was a delightful experience.” —Joe R.

“Their professionalism” —Toni T.

“They were very courteous, neat, and clean. Overall, we were very happy with them.” —Donna C.

“The price was reasonable, and the work was good. The congregation liked the workers. They worked well with the disabled people at the church. They did a fine job.” —B.L.C.

“They were fair, they cleaned up well, and they arrived on time. Dan and Rick were very personable and helpful.” —Dorothy P.

“They were very neat.” —Mr. M.

“Very efficient and quick” —Bryant F.

“The quality of their work, because our home was rather hard to paint, but they did a beautiful job.” —Veronica S.

“Their workers were excellent, friendly, polite, and respectful of our property. The foreman was right there working along side the men. He made sure every detail was to our satisfaction.” —Gail M.

“We were very satisfied with their work. They did a very nice job.” —Lois Z.

“Their solution to my problem saved me a lot of time and money. I was really happy when a friend recommended them to me. When they finished the work, I was even happier that I used them.” —Marilyn K.

“They did great work.” —Joe P.

“They showed up everyday through heavy winds. They also stuck to the estimate and did a very good job.” —Jackie B.

"He was very professional.” —Evelyn H.

"He is very personable and very professional.” —Mr. H.

"I liked the fact that they were very thorough and paid attention to detail. They were very accommodating and worked around the other contractors' schedules." —Yvonne T.

"Rich is great guy and does what you ask." —Mrs. I.

"The service and quality of their work" —Angie H.

"The communication is great as is the follow-through and quality of the work." —Mr. B.

"They are very professional and prompt with their work." —Jeff Y.

"I like that they are informal yet very professional." —Floyd S.

"They came in quickly and did a great job. I've used them before, and I'm satisfied with their work." —John G.

"They are on time, the price was ok, and they clean up after." —Frank B.

"The people are friendly, they do good work and they do a good job cleaning up." —The H.

"He was right there all the time, was prompt and finished when he said he would.” —Sandy K.

"I was satisfied with the job that they did, and they were quick.” —Mr. S.

"Rich is very good; he pays attention to detail; he is responsive; and he is an excellent painter." —Ann C.

"They were fast; they were clean; and they are gentlemen. I've recommended them to everyone." —Mr. W.

"Everything went well and the crew was very nice." —Mr. E.

"We liked his personal service; he had a good crew; and we could trust him. He came out and delivered what he said he would do, and that's sometimes hard to find these days." —Mr. W.

"All the workers were very efficient." —Leslie R.

"We didn't have to scrape any paint; they cleaned everything; they were very neat; and we didn't have to do anything when the job was done." —Mrs. G.

"They showed up on time; they were reliable; and they did what they said they would do." —Phil L.

"Quick and clean service" —Patrick G.

"The professionalism and they did the job on a timely manner." —Bernie M.

"The quick response- Mr. F.

"He was very responsive and returned all of my phone calls quickly. The painting was good. " —Mason T.

"When they show up, they do great work.” —Andrea C.

"Rich was nice. I wasn't here when he painted the house, but I liked what I saw when I returned. " —Carolyn K.

"Rich was very responsive, he got back to me with a quote, called when he said he'd call, came when he said he'd come, the crew was exceptional. One of his foremen noticed that the door leading to my back yard had a faulty door hinge, and he fixed it for me. He didn't have to but I thought that was great. The crew was also neat, respectable, tidy, and they cleaned up after themselves. " —Cheryl B.

"They worked really well, always on time, and did a great job of cleaning up afterwards and making the finishing touches." —The M.

"They came when they said they would and they were clean and friendly." —Marie C.

"They did what I wanted them to do and did a good job." —Callie O.

"They were honest, on time, and did everything we wanted." —Robert R.

"They are easy to work with and honest. Michael was very good, we have used them twice." —Barb S.

"We called them to do work that was done poorly by a previous contractor and they did a very nice job." —The W.

"They were on time and did what they said they would do." —Winnie S.

"They show up on time, they're courteous and my tenants love them. They always do a great job when we call them." —Claudia R.

"They are very professional and did a good job." —Kay S.

"I thought they were efficient and the price is good. They still have some final touch-up to do." —Lewis S.

"They are prompt and efficient. Rich is very professional and a nice guy." —Lucinda B.

"Rich is an agreeable guy to work with." —John H.

"They were professional and did a good job" —The S.

"They did what they were supposed to do and they cleaned up after themselves." —Helen C.

"I like that they have an easy schedule to work with and they are neat and do the job well." —Tony W.

"They were responsive and got the job done well." —Wes S.

"They are professional and did a good job." —The L.

"They did the job on time and cleaned up after themselves and did a good job." —Mr. D.

"The quality of the work and workmanship" —Lamis M.

"I received a good price quote and they were recommended by a friend." —Mary G.

"Kept their schedule, came when they said they would" —Bonnie B.

"Efficient, good job, cleanup was excellent" —Jack R.

"Thorough work, responsible" —Oliver D.

"Professionalism, prompt response, showed up promptly, did a nice job" —Bill S.

"Their work was beautiful" —Jeff O.

"Friendly, good job" —Luka P.

"They did what they said they would do, did an honest job, they were neat and clean" —Per S.

"They are clean and neat, professional, paint very well" —Maria P.

"Very professional, perfect job, didn't leave a speck of paint around" —David O.

"Quality of work was good, employees were friendly" —Louis B.

"Good job, very conscientious, the owner met with me in a timely fashion, the workmen were thoughtful" —Celia D.

"Quality of work, efficiency" —Mrs. B.

"Efficient, fast, don't linger" —Mrs. R.

"Good workmen, reliable, show up on time, clean up well" —Mr. D.

"Very professional, pleasant to work with"
—S. Family

"Excellent quality of painting work, they were always on time, the workmen were courteous" —Claudia R.

"Quality of work, particularly Mr. De Martini himself was very helpful" —Ms. C.

"They are totally professional, from contract negotiation on through the work itself"
—Mr. F.

"Workers were efficient and neat and very thorough" —Mr. M.

"Professionalism, excellent work" —Mr. O.

"Arrived when they said, did the work on time, followed" —Nina S.

"Did what they said they would do, they were on time, finished on time, quality excellent, didn't leave drips, left my house perfect" —Mr. V.

"Very efficient, they were nice" —Mrs. C.

"They told me how long it would take and they stuck to that" —Mr. M.

"The whole operation" —Joe N

"Careful work" —Mr. N.

"They were fast, clean and neat, did a wonderful job" —Mr. S.

"Professionalism of the painters, as well as the owner. Prices were competitive and fair" —Ms. W.

"Price was right. They came when they said they would and finished the job when they said they would" —Robert L.

"Thorough job, quality was very high. He suggested doing extra things that I wouldn't have thought of" —Mr. L.

"They did things other painters didn't take the time to do, e.g. on the outside they did caulking on the eaves. They did a burning technique on the wood part of my house. They were very clean. The man that came in to check the work was very thorough" —Carrie E.

"Just about everything. They were very innovative and efficient" —Karen W.

"They did a good job and prepared everything and explained everything, which I really appreciated" —George P.

"Personality —very friendly" —Rod L.

"Their painting was excellent" —Nina R.

"They were fabulous —better than my expectations —and I enjoyed those guys so much; they were always right on time; I would recommend them to anyone; their contract was in great detail and their guarantee was also the best" —Terri I.

"They're very professional and prompt and they do a good job" —Mr. L.

"Pretty fair, clean and thorough, good job on the trim and detail" —Jim T.

"Quality of the workmanship" —Paul L.

"Quality of workmanship, customer service, professionalism, courtesy, knowledge about work and product and colors" —Judy Z.

"Neat and clean, price was right, job was done when they said" —Mr. O.

"They were on time, and it was a good job"
—Mr. N.

"They came when they were supposed to, they cleaned up, they finished the work on time, they were honest and I felt I could trust them" —Judy H.

"They did what they set out to do. They did a difficult job that others would not tackle and did it well" —Mr. Y.

"They were prompt, stuck to their estimate, knew what they were doing, started and finished when they said they would" —Margaret W.

"Showed up on time, did the work they were supposed to do, they were good on follow-up and touching up things, good on cleanup, the people were pleasant" —Mr. G.

"Good quality of work" —Dan M.

"Everything was good" —Mr. A.

"They fixed something that wasn't done right; they were nice and personable and cleaned up well; price was competitive" —Scott S.

"They did everything they said they were going to do. There was a problem but they fixed it in timely fashion" —Don L.

"Cleanup after the work was good. A lot of trim had to be done by hand and it was well done. The job took a little longer than their estimate but they stayed and finished" —Mr. C.

"Very prompt" —Sylvia G.

"They were easy to work with and they did good work" —Bob F.

"They were very reasonable and they did an excellent job" —Pat H.

"They did what they said they were going to do, explained things well and then did them that way" —Richard St. L.

"Some of their people are very qualified" —Mark B.

"The way they explained what they were going to do, gave me the estimate, showed me the samples" —Mrs. R.

"Came on time, finished on time" —Joan L.

"Willingness to help with color selection" —Audrey K.

"Friendly, did a reasonable job" —Gretchen T.

"On time, friendly, made sure doors were closed, gave us a good price" —Susan O.

"The job looked good, they were neat" —Mr. W.

"The personal service, and they met my expectations" —Melissa M.

"The owner gets involved in the job and he took care of my problems" —Mark H.

"They did the job in the amount of time estimated and on budget" —Mr. Q.

"Efficiency and speed" —Pam B.

"Customer service" —Mr. N.

"Customer service; they were prompt" —Greg F.

"Their price" —Brian C.

"They have a good crew that works hard" —Mr. T.

"Professionalism" —May C.

"Cleaned up well" —Mrs. L.

"Always on time, very cooperative" —Nancy D.

"Attention to detail, cleaning up" —Julie G.

"Their quality of work" —Peter T.

"Good people, did a good job" —Mr. S.

"The quality of their work" —Charles B.

"Their cleanliness and the quality of their work" —Rich C.

"Their professionalism" —Ann D.

"Except for one thing they did a good job and good preparation and the job was completely quickly" —Mr. M.

"They did everything I asked and were a good price" —Mr. M.

"Very quick" —Mr. D.

"I got very friendly with the crew" —Pilar A.

"They picked a nice color and they did a nice job on the trim" —Mrs. P.

"They clean up very nicely" —Alan R.

"They worked quickly, did a decent job" —Mr. V.

"The individual who made the presentation was professional. The work was good and the paint has held up over time" —Ben G.

"They were on time and the painters did a good job" —Mr. F.

"They do what they say they'll do. Their price is competitive" —Lillian M.

"They were quick in doing the job" —Mr. P.

"Quality of work was fairly good" —Mr. B.

"Nothing" —Don C.

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