Flooring Showrooms

San Mateo County

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What was the best thing about Bay Area Floors & Design?

"They have very high quality materials" - Alberto A.

"Everything is very good and we think they did a great job" - George A.

"I think they're super, I really liked their customer service" - Roxanne A.

"I liked the personal, one-on-one attention and the great follow-up" - Peter B.

"The customer service was great" - Kelly B.

"Their effort to help me find what I was looking for"
- Eleanor B.

"I liked the people who did the work, and they did it right away, and their prices seemed good" - Rose B.

"They are excellent, I've worked with them for years" - Evelyn B.

"The service was great; it was easy" - Lisa B.

"The salesperson Tim was good" - Marsha B.

"Tim, the salesperson, was my initial contract, and he was always available to me, even on his day off. The workers were very efficient and polite and friendly. They did a beautiful job" - Kathleen C.

"They were friendly and worked with me well"
- Manny C.

"The response to my needs and coming through to my needs, and they deliver, and good attention to detail" - Charlie C.

"The men that came out to do the work were excellent" - John C.

"They were very polite, courteous and cooperative"
- Gus C.

"They were very helpful with samples, customer service and getting the job done" - Bart C.

"Very responsive" - Marie C.

"Their level of knowledge and the selection is great"
- Mr. C.

"I liked their personal service" - Patrick S.

"They arrived on time, kept the house clean, and had good communication on the job" - Bruce D.

"The quality was good as well as the speed of service" - Edgewood Wash & Dry

"They had a good selection, and I was very pleased with the services I got" - Bud E.

"The work was done on time as promised, we're very happy with the results, no problems at all" - Richard F.

"They were very friendly" - Eileen G.

"They were very conscientious, and tried very hard to take care of the issues, and went out of their way to get everything complete sooner so I could bring all my things back into my room" - Barbara G.

"The service from beginning to end, everything was great" - Jeff G.

"They had an ability to correct anything that was wrong in a prompt manner" - Cornell H.

"They did what they said they were going to do and the quality was good" - Marie H.

"They were very courteous and helpful, the installer was great, and worked on problems that weren't even his job, it went really well" - Scott H.

"They are right next door to me"
- Islander & Son Construction, Inc.

"It is a beautiful floor, and they were fast and friendly" - Ron J.

"The guys who came in worked very quickly and quietly" - Mary M.

"They were very informative and showed me lots of options" - Marie M.

"They are profession and timely, and the work looks great" - Tom M.

"They did a good job on our carpets and did the work quickly" - Tim O.

"Their guys who put the linoleum down did a great a job, and I was very pleased" - Timothy P.

"Jeff, the salesman is very nice, but they didn't do our install" - Robert P.

"They have a lot of knowledge about the materials; I appreciated that" - Samantha P.

"The promptness when I first contacted the salesman, I liked the installer, very helpful and clean and he kept litter to a minimum" - Pat R.

"Quick, clean, knowledgeable and they do the job right" - Susan S.

"The guys did a great job, they came on time, the owners are really nice and go out of their way"
- Sue S.

"They have a prompt service" - John S.

"They were quick" - Pauline S.

"The selection, and the time the salesmen took with me, he even came up when the floor was being installed to make sure everything was going well. Great service" - Lucy S.

"Their service is really good, their knowledge of the product is good, and they deliver when they say they will. If there are any problems they are right there to take care of them, and are really good about giving out samples" - Linda W.

"The personality of the owners, they make you feel very welcome, are accommodating and are knowledgeable in their field" - Diane Y.

"They were friendly and responsive" - Kerry B.

"They did an excellent job on installation" - Susan C.

"There was a problem with our initial installation and they made good on it" - Liz C.

"They are friendly, clean and efficient" - Gunnar J.

"They have great people and service" - Bowman L.

"They are personable" - Louise L.

"They care about their customer and always fix their mistakes" - Dave M.

"They did a fine job with the installation" - Karen M.

"They did a great job and they were very neat and nice" - Frank M.

"They are hassle-free and efficient" - David M.

"They arrived immediately and got the work done very quickly" - Ginger M.

"They workers were very polite, and I am satisfied with their work" Michael N.

"They were fast and friendly. We liked them a great deal" - Larry P.

"They have a good service" - Frank S.

"I liked the sales rep Lenny, and the installation was great" - Richard T.

"I liked dealing with Lori" - Craig A.

"Their customer service was good and they had good ideas and gave good guidance" - Becky C.

"They were very attentive when we went in, and helped us find what we wanted when we didn't really know" - Brian C.

"They have a lot of things in one place, great selection" - Eric F.

"They were convenient, and they had a lot of samples" - Marlow I.

"The floor is even and looks very nice" - Helen I.

"They are very prompt and efficient" - Louise J.

"I love Lori because she is helpful and friendly"
- Morris K.

"They have a wide variety of products" - Bob K.

"They are local and have a large variety of designs"
- Linda L.

"They have a beautiful selection of floors and designs" - David L.

"They have a lot of different floors to choose from and their salesperson was very helpful" - Kevin M.

"The salesperson I had was responsive and helpful. They really follow through on things" - Cathy O.

"There is a great selection" - Ann R.

"They were fast and friendly and they had good attention to detail" - Tom R.

"We had some problems but in the end they made it right" - David R.

"A problem came up and they solved it" - Harvey R.

"I forget his name, but the salesperson was great"
- Darlene S.

"We had a problem with the way our carpet was laid; the owner John came out straight away and handled the problem" - Faye S.

"I liked dealing with the salesperson" - Craig S.

"There was a problem with the carpet and they had the carpet replaced" - Rafael A.

"The help and their service was good" - Heather E.

"Very good personal service" - Kip G.

"They are very personable" - Susan L.

"They have good customer service" - John L.

"The owner is very nice to work with" - Logan M.

"We were allowed to bring samples home free of charge, and got to keep them for a week or so; that was helpful" - Raymond M.

"They are flexible and friendly; I really like the people" - Linda P.

"The salesman was very helpful - he came to the house and showed me the samples" - Maria R.

"They got the job done" - Mary W.

"They were patient, because I took a long time to make a decision" - Jill J.

"They have a great selection" - Jennifer K.

"The third crew they sent was excellent and we are pleased with the finished product now" - Jane R.

"Nothing" - Bill B.

"I appreciated Lori's intervention on our behalf in dealing with some of the problems we had. Also, during the selection process at the store, Matt was very helpful, patient, and informative" - Eric R.

"Their location" - Tami V.

"They did an okay job on my carpet installation"
- Rosalee O.

"When my wife asked them to replace the strip in the bathroom, they did -- but they didn't do a good job; they didn't glue it in right" - Alex P.

"I like the fact that my carpet looks alright"
- Beatrice P.

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