Movers
San Francisco
What did you like best about Jack Trux?
The
following are verbatim customer responses from research that American
Ratings Corporation conducted between 4/19/2002 and 10/21/2006. Customer last
names have been initialized for privacy.
"Good attitude; they treat my customers well." - P. C.
"Service, professionalism, promptness; they're on top of everything. They're well-prepared; they do what they promise." - W. C.
"They are clean, well-dressed, attentive and take pains to get the job done." - H. S.
"The service is really quick." - C. H.
"They were there on time; they were professional. I couldn't have asked for anything more." - Ann B.
"Everything: they're very professional, efficient, don't waste time." - Bruce T.
"The office staff and the drivers" - R. C.
"They always deliver when I ask; they're easy to work with and helpful." - K. S.
"They follow through; they hire good people and give personalized service, especially Jason; they correct mistakes quickly..." - G. S. L.
"The snazzy uniforms." - S. S.
"Prompt customer service; courtesy; they cared about my product; they were careful about my home." - C. H. & G.
"The service in receiving and handling merchandise; they have a good receiving area and an excellent office area." - Rose
"Their customer service" - Ralph H.
"They were flexible and responsible and I can depend on them. I use them frequently." - Julia
"They sent more people than we required; they were patient with me and very efficient." - Mary M.
"I like everything, they made the move very easy for us. We have used them for personal and business endeavors. They were reliable and always on time." - Laura J.
"They are very personable and do a good moving job." - Joe
"I like Jason, the manager." - Sierra
"Very good service, they're very careful with the products." - Greg
"Efficient, professional and clear to deal with." - Noel
"Courteous, bend over backwards to accommodate us and very cooperative." - Liz
"I use them regularly, they are efficient." - Rene
"They're wonderful, I don't let anyone else handle my clients, they are timely reliable, there are no problems, I love them. They're like your own private inspection service. They are the"crème de la crème."" - Linda
"Great staff, very detail-oriented and very good at not releasing orders without getting paid for them." - Jason
"They were really organized." - Samantha L.
"Those guys are good, they handled a tricky one for us recently, Jimmy was great." - Jim M.
"Very professional, careful with my belongings." - Jacquelyn L.
"Professionalism, precision, performance at both receiving and delivery end." - Rose
"They're always prompt about scheduling." - Sanders P.
"Everything went as planned." - Lindsey J.
"Customer service, they're better than most movers." - Allen
"Very punctual and professional, they don't damage the furniture." - Masa
"Convenience and service" - Debra
"The availability of the people to discuss things with them and have them give a timely response" - Greg
"Efficient, professional and you can depend on what they actually tell you" - Noel
"Very professional, on time, courteous and we've never had any problems with them" - Jennifer
"We're a furniture company and they seem to do a good job for our customers" - Mr. C.
"They have a very clean operation, professional, show up on time and if problems arise they take care of it immediately" - Rafe
"We have very high expectations and they always meet our expectations, they work with us, accommodating." - Blaine
"Everyone did a good job." - Robert C.
"It is the quality of service, care and concern and delivery to our customers." - Angela
"On time, efficient, they work with us." - Allen
"They are receivers when furniture comes in from the manufacturer. They inspect it and can repair the damage. They are fantastic and most recently did a wonderful job of restoring some damaged furniture. Very personable and professional. I can't say enough about them." - Prima
"Scheduling is very flexible, always on time, very professional all employees that we've dealt with." - Kelley
"Did a good job, were fast, price is reasonable." - Robert B.
"Professionalism" - Jeremy
"Did
what they said they would do"
- Steven W.
"Professional and did a good job" - Francisco J.
"They are pros at what they do. Very happy with the service" - Mark B.
"Professional, dependable and just really nice people" - Brian H.
"Dependable, professional, courteous. All the positive adjectives" - Reed W.
"Flexible
and the care they took. I've used them four times and was happy each time"
- Jeff B.
"Very flexible and prompt" - Scott S.
"Friendliest most professional service I've had" - Gary T.
"They speak full sentences. They're fantastic" - Liz S.
"They are literally the best. I've used others that don't even compare" - Chris N.
"They promised certain things and kept their word" - John G.
"Professional, thorough, careful and most of all at a good price" - Danielle N.
"High standards in service. They do a great job" - Phillip M.
"On time, polite, didn't leave a mess and did got what I asked for" - Benjamin Y.
"The amount that they charge is comparable to the service you receive" - Mark L.
"Once they broke something and they were honest enough to let me know. I appreciate that kind of service" - Michelle D.
"What can I say, they have great customer service and are dependable" - David C.
"Professional and clean. They are much better than a couple of others I've tried" - Greg Y.
"Genuinely care about the service they provide. Honest and if they make a mistake, they let you know" - Carol C.
"They did a good job of moving me" - Gary L.
"Good service and friendly interface with the customers" - DeSilva Group
"The
careful way they handled the job"
- Lucy J.
"Reliable, prompt and do good at pleasing the customer" - Neal N.
"I can count on them" - Katherine V.
"They
responded quickly and did a good job"
- Linda H.
"Prompt and careful" - Noel K.
"Kind folks who know their business. Good service" - Katherine D.
"Nothing specific" - Lance S.
"They worked with me on the delivery time. Always on time" - Debbie J.
"They kept in touch with me and kept me up to date. Good communications" - Sheila L.
"The quality of the people. Reasonably priced" - Gina T.
"The three P's. Prompt, professional and pricey" - Shelley S.
"Professional and prompt" - Brian S.
"We use them all the time. I don't think we've had any problems with the service" - Barry D.
"On time and they even called" - Katherine G.
"They came in the beginning of the window of time they said they'd be here" - Lorna L.
"Dependable and professional" - Sandy W.
"The drivers are professional and they don't complain about anything" - Judith S.
"Well,
I had to have them drive to Lake Tahoe and they did it without any problems"
- Bassia G.
"You can always get in touch with them and they have an answer readily" - Gina H.
"They know how to move things and place things back in place" - Matt B.
"Everything. I would highly recommend them to anyone" - Sophie K.
"They are the best. I told my neighbor about them and he is really a stickler in making sure he gets his money's worth. He loved the service too" - Burton P.
"No comment" - Anna's Of Lake Forest
"They do an extraordinary job in being careful" - Bernhardt Showroom
"It's a pleasure doing business with them. Prompt and just the nicest people" - Greg
"I don't have anything to compare them to but I like the service I get" - Carino Miller Design
"Very
good service"
- Connie Mariottini Interior Design
"Customer service. They go above and beyond" - Designs By Boynton
"I'm
an architect and I have used them to move some very important things.
They haven't failed my expectations"
- James Coch Interior Design
"Accommodating" - Kelly
"Do what they say" - Mac Fee Associates
"Great company. Efficient, professional and nice" - Chris M.
"Professional and down to earth. Honest" - Erik
"Professional and courteous" - Jennifer L.
"Nice and helpful" - Meagan
"The
proof is in the pudding. I never get any complaints and they are very
professional"
- Kerrie
"Efficiency and response time" - Rene O.
"Communications" - Rose
"I get nothing but good service" - Scott
"They are very careful, professional and honest" - Jeff G.
"They
take customer service seriously. It shows in the way they treat their
customers"
- Thomas B.
"The service was good and so was the price that I paid" - Andrea C.
"Efficiency and courtesy" - Bob L.
"Professional job" - Lloyd B.
"Did what they said, were professional and on time" - Billy S.
"The job they did was done on time and the drivers were courteous and polite" - Yuan W.
"Flexible with the scheduling, friendly and very honest" - Todd B.
"The
drivers are hardworking and real nice"
- Angela M.
"They have a good way of doing business. They care about the belongings of their customers" - Ted H.
"We use them often, not once have I had anything bad to say" - Cindy H.
"Helpful, friendly and on time" - Borah K.
"They're fair and honest" - Bart R.
"No comment" - Tom B.
"There's
really not much to say about a moving company but these guy's are really
good"
- Sheridan P.
"Showed up during the window of time they said they would" - Gigi S.
"Efficient,
on time and cleaned up well"
- Suzanne T.
"They came on time" - Dale S.
"I had to have them redeliver the same thing three times. The drivers just did it and didn't even make me feel bad about it" - Peter B.
"Courteous and efficient" - Judy H.
"I don't really like taking surveys on the phone but Jack Trux give excellent service. Professional and very careful in dealing with delicate things" - Angie M.
"Very responsible" - Masa
"The overall service package" - DS Designs
"Communication" - Jerry Atnip Company
"Flexible, willing to make changes, professional" - Alexandra
"Good
communication, reliable and prompt"
- Amy K.
"They take good care of things. They don't damage anything" - Nicolas
"They do a good job overall" - Pat A.
"Good customer service" - Alexandra I.
"I don't know. I don't even know why you would ask such a question" - Mark L.
"Prompt and diligent care they took with the delicate items" - Janet G.
"The attitude of the drivers" - Gentry U.
"Professional and friendly" - Jeremy S.
"On
time delivery. Calls if there's any delays"
- Arthron S.
"They
do the job you ask them to do"
- American River Logistics
"Service is okay" - Robert L.
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