Motorcyle Parts & Accessories

Santa Clara County

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What is the best thing about Zoom Cycle Accessories?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/14/2004 and 1/25/2007. Customer last names have been initialized for privacy.

"They are friendly, knowledgeable, and they have a great selection of motorcycle parts." —Jeff O.

"They have good customer service and a very knowledgeable staff." —Walt L.

"They are good guys, very helpful, and knowledgeable." —Dave M.

"They can get hard-to-find parts, and they are very cordial." —Micah C.

"I have gone there for years, and I trust them." —Jamey B.

"They are very knowlegeable." —John R.

"They always have what I need at a good price, they are the only parts store I would go to. Randy is great." —Tim E.

"They are a good full service dirt bike store." —Kevin W.

"They are convenient. Everytime I go in there, business is done quickly and easyly." —Joe N.

"They always have the parts I need. But if they don't have it in stock, they can get it in a few days." —Marcus M.

"I like the discount I get and the selection." —Mark M.

"They are close to my work, and they always have the parts and accessories that I am looking for." —Maryann L.

"They are extremely knowledgeable and upfront." —Mark C.

"I am a new rider and they have been very helpful in getting me started." —Robert B.

"I am a fairly new customer and I think they are very good." —John C.

"They are pretty quick and very knowledgeable." —Willie C.

"They are friendly, and they have great customer service and a good selection of parts." —Michael S.

"They have good customer service and an extensive selection of motorcycle parts." —Chris B.

"They are familiar with their customers' needs and very accommodating." —Mike N.

"They always have parts for my motorcycle in stock. If on a rare occasion they don't, they can get them real quick." —Jim M.

"They have reasonable prices, and they always seem to have what I need." —David A.

"I have done business with them for over thirty years, and I know Dan and his father. We work on vintage bikes, and they can get any part I need." —Lou

"They usually have what I need." —Han R.

"The staff is very helpful." —Leonard C.

"I have been doing business with them for thirty years, and they haven't let me down yet." —Gerry C.

"I have done business with Zoom for twenty years. If I can't find what I need, I know that Dan will find it for me." —Al O.

"They have a good inventory, and they can order hard-to-find parts." —Dan H.

"They answer my questions; give fast service, and they're very courteous." —Leo D.

"The dudes were cool." —Chris T.

"The customer service" —Denice L.

"I like the customer service. It's really easy to go in their store. Plus, they have everything in stock." —Jack M.

"They have hardcore dirt-bike parts on hand. They rarely have to order parts." —Rich V.

"They are very helpful and they carry a lot of parts for all kinds of bikes." —Terry B.

"They usually have what I want in stock." —Brian J.

"They are the only place that carries parts for my bike." —Carmine S.

"They are a family-owned business with very personalized customer service." —Vlano M.

"Dan is the factor in making the place run smoothly." —Joe L.

"The customer service is great." —Benji M.

"They are a family-owned business, and we have done business with them for many years." —Jason M.

"I like working with Dan. If there is a part that is not is stock, he can always get it for me ASAP. The customer service is great." —Frank V.

"The great inventory" —Craig O.

"The people are great, and they can get the parts you need. If it's not in stock, they can get it, whether it's a brand new or older bike." —Chuck S.

"They have good inventory, and they are the only shop that will machine parts for old pieces of expletive Hondas. They are great." —Steffen C.

"They usually have everything in stock, even off the wall stuff. Also, Dan knows just about everything there is to know about motorcycles. He has given me great advise over the years." —Bob G.

"They have odd stuff, such as a brand of oil which you can't get elsewhere." —John B.

"There is one guy there, Don, who knows me and my bikes. I wouldn't go anywhere else." —Guy W.

"The customer service. They're very helpful and polite." —Brian O.

"Our entire family has gone there for a long time. The customer service is great, and they know motorcyles." —Paul M.

"They have all the products I need and good advice." —Douglas K.

"The customer service" —Nin L.

"They are helpful, friendly, and knowledgeable."
—Mike C.

"They are vey friendly." —Melissa E.

"They are friendly and they know bikes." —Peter C.

"Overall, I think they are pretty cool and really good." —Mike I.

"The variety of parts that are available." —Mark R.

"They know what they are doing. They are far more knowledgeable and experienced than the staff at any of the Honda and Yamaha dealerships." —Jill S.

"They are helpful and they have a good selection of parts." —Kevin M.

"They have a knowledgeable and friendly staff." —Jasen F.

"They are helpful and knowledgeable. They have always been able to anwer my questions, and they get the stuff I need." —Marty C.

"They always can get what I need." —Scott T.

"Dan treats me well. They have good customer service." —Scott W.

"They have everything in stock, and they have good customer service." —Jeff E.

"The quality and availability of dirt bike parts" —Ed P.

"They are convenient." —Todd C.

"Their customer service is excellent." —Paul H.

"They always have, or they can get what I need." —Rob D.

"I like the knowldege that John and Danny have, which is exactly what I need." —Don C.

"The good customer service and the large inventory"
—Phil R.

"They have a lot of stuff in stock." —Brent M.

"The customer service is excellent." —Paul H.

"The customer service is good and the staff is very knowledgeable." —Nina S.

"John" —Mark J.

"They are friendly." —Chuck M.

"The variety of parts and services" —Wilford H.

"I get great service from Dan and the other guys." —Bruce W.

"I liked two things. First, the amount of information that they provided about the different parts I wanted to buy, and second, the fact that they had a lot of different parts for my motorcycle available right away." —John K.

"They are friendly." —Joe A.

"They have good prices and usually have what I need." —Ben W.

"They have good prices and seem to have everything I need." —Dan B.

"They usually have everything I am looking for." —Walt H.

"They usually have most of the parts I need." —Anthony L.

"They have a big inventory." —Stuart M.

"They are good guys and most of my friends buy parts there." —John A.

"Its convienent because it's close to me. They have a lot of parts in stock, so they don’t have to order in parts. That's really important to me." —Greg K.

"The parts selection" —Ken W.

"The selection" —Ken K.

"The variety of parts and products is excellent." —Paul R.

"The location is very convenient." —Bob S.

"The salesmen they have are really informative." —Tim H.

"They usually have what I need." —Dave M.

"The large inventory" —Keith S.

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