Auto Body

Santa Clara County

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What did you like best about Yeaman Auto Body?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/22/2002 and 12/20/2007. Customer last names have been initialized for privacy.

"Good, quick service" —Ken B.

"I liked how they explained things and how courteous they were." —Patricia B.

"Quality work, and how they treat the customer" —Crystal E.

"They are thorough with everything that they did." —Jason F.

"I think they were very responsive and professional." —Gerald F.

"I like the quality of their work." —Michael F.

"I like that they did a good job in a timely manner." —Justine F.

"They gave me a decent estimate, they were very prompt, and they got the car fixed sooner than I expected." —Betsy G.

"The location was good for me and they seemed to do good work." —Barbara G.

"I liked the quality of the work, it is flawless." —Joe H.

"They told me how much it would cost and the price was really good. They were very straight-forward and were close to the insurance estimate." —Ricardo K.

"I liked the quality of work." —Webster L.

"I like that they fixed the car correctly and are flexible to my time schedule." —Michael M.

"I like that they were flexible with the time frame and the work was superb. They were a very nice crew." —Nicola N.

"I think they did a really good job. They were totally up-front and diagnosed the problem correctly." —Annette N.

"Quality of work and their attitude" —Andrew C.

"The car was ready when they said. Everything was as it should be." —Bejoy C.

"The estimator looked very carefully at all the parts that might have been affected. They dealt with the insurance company so I didn't have to do it." —David C.

"They tell you what they're going to do and then they do it. They give you what you want." —Johnnie D.

"They seem honest and professional. They do a good job." —Karen K.

"They were prompt, efficient, helpful, and they found a rental car for us. The work got done when we needed it." —Alan K.

"I like the quality of their work." —Kevin L.

"I like the fast service and they did a good job." —Angela M.

"They are very nice and know what is going on. They had a great system and ran smoothly." —John M.

"They were easy to deal with." —Andrea M.

"Comprehensive, take care of everything, no surprises" —Barbara F.

"Customer service is great, quality is great, work is great, they are nice and speedy and I recommended them to other people." —Bill N.

"They did a good job, prices are reasonable and got it done when they said they would." —Sue S.

"They do a thorough job." —Jeff L.

"Very knowledgeable and kind, always informed us of what was going on. Since we had to pay with cash, they tried to get second hand parts. They worked hard for us and were honest people." —John B.

"I liked the customer service and that they kept me informed. I went back their because the car was so messed up in an accident and they were there for me." —David F.

"They were friendly, honest, they did good work and they did it fairly quickly." —Bob M.

"They do quality work in a timely fashion." —Wesley B.

"Very friendly, approachable and knowledgeable." —Joan H.

"They did exactly what they said they would. They dealt with the insurance company." —Jose C.

"Everything was clean when they finished. Very professional work." —Janice M.

"Their competence" —Kathlin W.

"Customer service skills, described everything to me in detail, if I have any problems they are open to receiving my calls." —Harry C.

"Prompt" —Jerry C.

"They were prompt, they take pride in their work." —Zeke L.

"Courteous, professional" —Sandro P.

"Customer service is superior. They remember me and are friendly. They do great work. I like their guarantee." —Paul S.

"They want a happy customer." —Elliot Y.

"The timing was good, work was done quickly." —Nancy C.

"The work came out very nice." —David E.

"Whole process was quick." —Joe F.

"Nice people and easy to get along with." —Michael U.

"They did a pretty good job." —Yaloni W.

"I don't really know. We just liked the work they did." —Mary P.

"Very personable" —Mitch D.

"Courteous service" —Nellie D.

"They bend over backwards for the customer." —Sean M.

"Efficient service, quick turnaround" —Western A.

"They helped me with deciding what was the best thing to do." —Stanford U.

"The work is done well." —Julie O.

"I can trust them to do a good job." —Philip H.

"They do a good job." —Robert W.

"I don't know. They did a good job. They provided an easy way of getting a rental car that I liked." —Pat S.

"The overall interaction is good." —Clarence H.

"They are honest and accurate in their work." —RMG

"Conveniently located" —Catherine P.

"They did a good job on my car, and I was happy with the results." —Rafael P.

"I like how they treat me." —Tara J.

"I feel like they do the best they can." —Lynn M.

"Everything was done to my satisfaction." —Alonso T.

"They were friendly, thorough and I was happy with what they did." —Theresa H.

"The attitudes and the expertise" —Edward C.

"They're local and small." —Alice H.

"They talk to you about the job before they do it." —Judy C.

"They are honest and you can trust their work." —Timothy L.

"I like them, they're very nice." —Charles P.

"They're honest, reliable and ethical, and I've known them for 15 years." —Driscoll D.

"I don't know but they did okay." —Malupo M.

"They were very good, wonderful to work with." —William K.

"They were very friendly." —Beverly P.

"Just from A to Z, very courteous, prompt in completing the work, and it was excellent workmanship." —Bonnie R.

"They were very cooperative, congenial, and accommodating. I recommend a lot of people to them. I'm clear out in South San Jose, but they're worth it." —David H.

"They were responsive and did a good job." —Tim C.

"They're wonderful to work with." —Glenn F.

"I would definitely recommend them." —Sarah H.

"They got my car in there quickly and finished the job quickly." —Rosa G.

"They were courteous." —Stephanie M.

"They did what I asked." —Justin F.

"They were quick and they explained everything." —Toni A.

"They are a great bunch of guys who know what to do." —George S.

"They're up front." —Jason R.

"The work was done on time and they were helpful." —Mike M.

"They seem straightforward. I can trust them." —Bill F.

"They are efficient and knowledgeable. I like dealing with them." —Linda S.

"The professional job" —Rosalynn A.

"Friendly, professional and good pricing" —Caroline E.

"They explained everything to me and made me feel comfortable with them." —Jeannie K.

"They do excellent work and seem honest." —Lloyd D.

"They keep their word and stand behind the job." —Bruce B.

"They are honest and know what they're doing." —Melissa G.

"They are nice and do a professional job." —Angela H.

"They did a good job and let me know what needed to be done without trying to sell me more things." —Shani P.

"They were friendly and finished the job quickly." —Kelly C.

"It turned out just like they said." —Winston T.

"They work with you on getting an appointment that works." —Keith S.

"I didn't have to wait to get in." —Carol H.

"They did a good job and were nice enough to let me know when it was done." —Sue O.

"They did a responsible job with friendly service." —Sharon H.

"They had a fast turnaround time for their estimates. And the work was completed on schedule as they said it would." —Justin M.

"The estimate was fair and I was pleased with the job." —Willie H.

"They're good at understanding what you want to get done and delivering their promises." —Omur T.

"No comments" —Karen P.

"I think they did a good job at a reasonable price." —Richard K.

"They did what I needed to be done. It was done quickly too." —Thelma L.

"They did good work and used quality products." —Sandeep J.

"The relationship we have with them" —Carlsen M.

"They were friendly and seemed to want to do a good job." —Amelia M.

"They're close to my home." —Karl G.

"The communication" —Arthel C.

"I had a good experience, and have nothing to complain about." —Paul F.

"It was ready when they said it would be."
—Curt N.

"They finished my car in the time that they promised to." —Greg S.

"They did a good job, and they were responsive and cooperative." —Ian M.

"I like the customer service from Phil, he was a great guy." —Randy A.

"They painted part of my car and they had it finished in the estimated time." —Gwen B.

"They did the job and I was satisfied."
—Manuel L.

"They were nice and very helpful with me. They only helped put my headlight back on. I was supposed to have a lot of other body work done, but I ended up not having it done there." —Kristina S.

"He did a very good job." —Akio Y.

"They were honest, which is pretty rare and Scott is a very nice guy." —Amit A.

"Nice job, courteous service" —Rodney R.

"They are nice. I don't know much about cars, so I depend on them to tell me." —Annette G.

"The attention they give you when you have questions" —Terri W.

"The attitude is great there." —Rod N.

"They were nice and helpful." —Erin T.

"They guys are cool." —Duane G.

"The quality of the paint job that they did."
—Hector Q.

"Attitude" —Ken M.

"I don't remember." —Paul F.

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