Auto Body

Santa Clara County

Yeaman Auto Body, Inc.

(650) 328-8169

2025 East Bayshore Road
Palo Alto, CA 94303

yeamanautobody@yahoo.com Scott Yeaman, Owner

SERVICES
Computerized Estimates
Towing & Rental Cars Arranged
Complimentary Local Rides
Coordination with Insurance Companies

HOURS
Mon – Thu: 7:30am – 6pm
Fri: 8am – 3pm

CREDIT CARDS
Amex, MasterCard,Visa

GUARANTEES
Lifetime on Workmanship Factory Lifetime on Materials

CERTIFICATION/TRAINING
I-CAR Certification


Workers Comp Insurance
Liability Insurance
State License No.
AJ097500
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 234 random customer surveys made since July 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."


RATING STATUS
We declare that Yeaman Auto Body, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 140.


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Survey Comments

Yeaman Auto Body was established in 1980 by Scott Randall Yeaman, who apprenticed at Mission Body & Fender in Oakland from 1969 to 1980. After attaining his M.A. from Stanford University in 1973, he was a high school math teacher and coach until he decided to make the auto body trade his career.

Yeaman Auto Body is staffed with unibody frame specialists who use state-of-the-art precision equipment. They offer computerized estimates, coordination with insurance companies on repairs and complimentary local rides. As an added service, they will also arrange towing and rental cars for their customers. They belong to the California Autobody Association and subscribe to the Association’s code of ethics: To uphold the high standards of honesty, integrity and craftsmanship.

COMPANY PHILOSOPHY
 “Our goal is to restore your car to pre-accident quality and condition. Our body and paint shops use quality equipment and materials that are environmentally responsible. Our technicians are continually improving their skills and learning the newest technology taught at I-CAR training sessions and clinics. They are proud of the quality workmanship they turn out. Delivering the utmost customer satisfaction and safety is our number one priority!”

EXCERPTED SURVEY RESPONSES
“They’re comprehensive. They take care of everything and there are no surprises.” —Barbara F.

“The customer service is great. The quality is great. The work is great. And they’re nice and speedy. I recommended them to other people.” —Bill N.

“They do a good job and the prices are reasonable. They also got it done when they said they would.” —Sue S.

“They’re very knowledgeable and kind. They always informed us of what was going on. Since we had to pay with cash, they tried to get second-hand parts. They worked hard for us and are honest people.” —John B.

See Survey Comments

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