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Santa Clara County

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What did you like best about Valencia's Custom?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/2/2005 and 3/22/2007. Customer last names have been initialized for privacy. 

"I'm happy with what they have done so far." —Juan V.

"They treated me fine." —Alfredo R.

"They have been very helpful with me." —Nora S.

"The service that they provided me." —Fidel F.

"The attention to the customer" —Aquiles C.

"I got what I was told." —Edgar R.

"The work and the service I received were excellent." —Victor C.

"I am happy with the job they did on my truck." —Marco P.

"I like how they gave me quick service and that they always have the parts that I need." —Placido V.

"They had the parts that I needed and got them fast to me." —Juan R.

"I felt that they helped out as much as they could." —Martin G.

"They were very good, they gave me a good deal by doing a price adjustment. When I was there, they were able to get the parts out to me when they said they would." —Les K.

"The last time I was there, they recognized that my parts were off the due date and they gave me a discount. That makes me know they are paying attention to their customers." —Mike B.

"I had no problems, they were good in every way." —Hugo F.

"The service I receive every time that I've there, has been really good." —Enrique O.

"I just went there recently and everything seemed good to me." —Andres V.

"The work they have done for me has been really good." —Robel R.

"They have a very good business going on over there. They helped me out and I felt that they did everything they could do to give me a great customer service." —Pedio O.

"I like everything that they have done for me. They were able to help me out every time that I went there." —Veronica A.

"Every time that I've been there, they've been very helpful to my needs." —Sabino S.

"I liked the service and the people." —Nelson F.

"I liked everything from the beginning to the finish of the job." —Justino H.

"I liked what they had and the way I was treated." —Rafael G.

"Every time I've gone in, they have always been able to help me order my car parts. To this point I have had no problems with them." —Gilardo N.

"They helped me out very fast, and they always have the parts for my car." —Obdulia P.

"I liked that the owner was very honest with me." —Eduardo P.

"I like that they can get me in and out very fast." —Kenny G.

"All I can say is that I am very satisfied." —Ronnie G.

"The prices are fair and the service is good. The employee that did the work on my car was helpful as well." —Porfirio Z.

"The job was good." —Bruno S.

"The service and the parts they carry." —Noe C.

"Everything is great for the moment." —Louis A.

"The overall service has been good so far."
—Norberto M.

"I like the attention and the knowledge." —Jose L.

"The attention to the customer" —Francisco G.

"I just went in there to buy a part and the counter help was nice." —Nefftaly T.

"I have only been there once, but they gave me a really fast service." —Mauro H.

"I've only been there twice and every time they have treated me with respect." —Roberto V.

"They have a lot of variety." —Mickey T.

"They were prompt." —Tony N.

"I feel that the price was right and the customer service was good too." —Oscar V.

"The quality of the work" —Valentin V.

"They were attentive to the work that I needed." —Federal C.

"I felt that the attention to the customer is just right." —Julio C.

"Overall they were pretty good with the service." —Armando V.

"I felt that they were honest with the job I needed done." —Ezequiel N.

"The help that I received when I was there." —David H.

"The work and the turnaround time" —Carolina D.

"I always go and buy my parts from them, and they always have them in stock." —Ruben M.

"They were nice and personal." —Maria F.

"I am very happy with the service that I have received from them. They were great." —Roger R.

"The work they did for my car was great. The employee who attended to my car was helpful." —F.V.S.

"The information they provided me with the work." —Juan C.

"They do good work." —Felipe M.

"I like the variety that they carry in the store." —Juan D.

"The customer service is nice." —Marcos C.

"The customer service" —Norberto V.

"That I got what I was told." —Guillermo G.

"They helped me out with my car part, and they even put it on for me." —Rolando M.

"The service over the counter was good." —Enrique S.

"Gilberto and Norma, the owners, have been very professional with the service." —Gabriel V.

"I felt that I was treated in a very down to earth manner. There was no sales pitch in any way." —Manuel M.

"They were able to fix the problem from the first time." —Jose L.

"The work they did for me was very simple, and I was happy with the outcome." —Juan M.

"The owner was very helpful with the work they did for me." —Luis L.

"Gilberto always helps me out every time that I go there." —Jose A.

"I felt that they really knew what I was talking about and what I really needed done." —Pierre N.

"The last time I was there, they were very helpful with me." —Juan D.

"I liked what they had to offer me." —Raul R.

"They were able to help resolve my problem." —Jose B.

"I liked how they work." —Erick M.

"I liked the price for the job they did, and I felt it was reasonable." —Manny C.

"I liked how fast they got the parts." —Darrell D.

"I really liked what they did for me." —Juanito's P.

"The people that work there are nice." —Martin V.

"They helped me once I was there." —Robeito C.

"I only went once and it was good." —Juan V.

"They were on time." —Jesus D.

"The people" —Humberto C.

"They did the job fast." —Rogelio M.

"Mr. Valencia helped me out when I needed the help." —Tomas G.

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