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Rayne Plumbing & Sewer Service, Inc.
(408)
283-0600
517 Madera
Avenue
San Jose, CA 95112
Serving
Northern and Central California
Steve Ionis,
Owner
SERVICES
Backflow Testing, Installation & Certification
Emergency Services 24/7
Gas Lines
Home Improvement
Plumbing Fixtures
Sewer & Drain Cleaning
Water Heaters & Boilers
HOURS
Mon Fri: 7:30am 4:30pm
24-Hour Emergency Service
CREDIT
CARDS
MasterCard, Visa
EMPLOYEES
8
Worker's Compensation
Liability Insurance
State License No. 447221
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 111 random customer surveys made since Dec. 2004 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."

RATING
STATUS
We
declare that Rayne Plumbing & Sewer Service, Inc. has passed all of the
rating steps and has earned the Diamond Certified award, Certificate No.
545.

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to list
Survey Comments
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Rayne
Plumbing & Sewer Service, Inc. has been privileged to serve home owners
and commercial property owners in the Bay Area since 1964. Realizing the
importance of monitoring the hygiene and health of the community, they'll
travel to any Bay Area location to serve their customers' needs any day
of the week on a 24-hour basis.
Versatility,
flexibility and adaptability are their constant modus operandi. Chores
range from clearing a simple kitchen sink stoppage, remedying the flow
of sewage, complete plumbing fixture, pipe, or gas line replacement, backflow
valve testing, repairs or replacement, to water heater or boiler replacement.
Never resting
on their laurels, placing a high emphasis on customer service and maintaining
a skilled and highly seasoned staff is how Rayne Plumbing & Sewer Service
attained its Diamond Certified rating.
COMPANY
PHILOSOPHY
"You can always count on us to be there. Our success is partly due
to our knowledgeable and highly skilled personnel, but most important
is our emphasis on customer service. Customer satisfaction is sacrosanct!
There's no better advertising than a referral from a happy customer. With
all the emphasis on service and experience you'd think our rates would
be astronomical. Far from it! Our rates are among the most competitive
in the industry, making our company a complete package."
EXCERPTED
SURVEY RESPONSES
"John is greathe knows what he's doing. He's very articulate and does
quality work. He's the only plumber I've ever felt comfortable with."
Chip W.
"They have
24/7 support. They communicate with the homeowners, follow up on problems
and do a great job of writing it up for me." A.S.
"They do
our work in emergencies professionally and answer all my questions." B.A.A.
See Survey Comments |
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Alameda County
Contra Costa County
Marin County
San Francisco
San Mateo County
Santa Clara County
Sonoma County
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