Auto Body

Santa Clara County

Back to list

Back to Profile

What did you like best about Premier Body Shop?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/5/2002 and 7/30/2008. Customer last names have been initialized for privacy. 

“They made us very happy.” —E.S.I.

“They are just excellent. They do the extra work needed to ensure the car works properly. They know the type of work that is needed for each specific vehicle. They always give you the lowest Blue Book cost. They go the extra mile by doing cost comparisons. They also do a great job when they fix their customers' automobiles.” —Andrea O.

“I have used them on three different occasions. They are friendly, knowledgeable, and they do really good work. Also, they are courteous and they follow up very well. They do everything just right.” —David Y.

“It was done fast and really well.” —Hung N.

“They are great. I use them all the time.” —James B.

“They do a great quality job.” —James N.

“They were very professional.” —Randy S.

“The quality of their work was good. Their whole staff was honest and fair.” —Mark C.

“They are good at what they do and very straightforward.” —Mathew E.

“The customer service was good.” —Richard F.

“The excellent work they did and how efficiently they turned it around” —Sandy G.

“They did a great job. They did exactly what I needed done. The owner was very one-on-one and hands-on with everything. He was very dedicated to doing everything right.” —Stephan H.

“They were honest, reasonably priced, and very quick.” —Toshiro T.

“They have been good. They do good work.” —Dennis L.

“I thought they were prompt. They did what they said they would do.” —Gary C.

“The turnaround rate was really rapid. They really explained things well.” —Jeff R.

“They did good work and they were timely.” —Ramesh P.

“I liked the owner. He went out of his way to make things happen when there were problems.” —Nicolai G.

“They did a good job in regards to the bodywork itself.” —Memet T.

"I think the personnel are great. Scott and Debby work extremely well with the customers." —Tires U.

"I felt very confident they would do a good job with my car." —Jennifer H.

"They delivered their promises." —Ivan H.

"I liked the quality of work as well as their professionalism." —Scott G.

"They are very professional, detailed oriented, and they explain things well." —Robert L.

"I feel that they are honest, and they do excellent work." —Candy W.

"The employees are wonderful and great to work with." —Tori A.

"They explain everything upfront." —Bill P.

"They are a true repair shop and not just a patch shop." —Michael W.

"I liked Scott and Jacob. I have used them five times, and they always know my name when I call." —Julie C.

"After they were done painting the car, they had detailed the whole car inside and out." —Ron R.

"Their professional attitude and friendly service" —Simunovich .

"They completed the job on time with no problems." —Roberto G.

"Their customer service" —Chris D.

"The follow through" —Sammy M.

"They were very personable, and I was able to see the process of my car being painted." —Jana G.

"The customer service and the quality of their work" —Raju P.

"They're personable and they follow through. They're very detailed and they make you feel like family." —Peggy L.

"They did what they promised, and it exceeded my expectations. They were very helpful and understanding" —Pat K.

"He's a real nice guy, honest, helpful, and quick." —Tanya R.

"I liked the personalities of the office staff and the quality of work is good." —Manny B.

"Good service, flexible, personable" —Larry G.

"They were honest and did the work expeditiously." —Florence H.

"Customer service, friendly, professional, attention to detail, clean facility" —Jim D.

"They were very thorough and followed up on the insurance claim. They do good work with reasonable prices." —Allan W.

"Customer service" —Chris D.

"They were very thorough in explaining everything. They took pictures and showed them to me." —Roy F.

"The way they handled the report and the paperwork. They matched the paint exactly and they put in a new window instead of a used one. The shop was clean, the people were professional, and they bring the cars inside at night." —Larry H.

"They are thorough." —Tamera l.

"They provided full service, helping us with insurance issues and the quality of service was great across the board. They also helped us with a rental car." —Moira S.

"They are really efficient, have excellent customer service, and fit you in whenever you need work." —Laura B.

"I like their service and the quality of work." —Larry G.

"I liked their attention to me and the work was very good. They took care of everything and met all deadlines." —Snigdhendra M.

"They explained everything they were going to do to my car and fixed it quickly." —Jessica Y.

"I liked how conscientious they were." —Bonnie L.

"The people in the dealership made me feel good." —Chan &.

"They're on top of things and did everything I needed." —Robert K.

"Prompt service, customer-oriented, thorough" —Sean S.

"Customer service, prompt service, good explanation of the work" —Chezhiyan R.

"They are full service." —Hung L.

"I liked their good service." —Tri T.

"I like their professionalism and the quality of work they render." —Shafqat S.

"Very good work" —Yuan C.

"Quality job" —Jeff L.

"They described everything very well to me, they kept in contact with me, and they did a great job." —Cheryl B.

"I liked the quality of the work and that the car is always ready to go and clean." —Tom B.

"The service was done on time, took care of a problem right away." —Laurie S.

"They were very helpful and quick." —Curtis M.

"They were very friendly, they went way beyond their minimum requirement and they dealt with insurance incredibly." —Karen Z.

"Good job, good work" —Dina M.

"They use brand new body parts; it's always like a brand new car." —Xiu C.

"They work to get things done on time when I need them done early." —John E.

"Good hospitality" —Sudhakar V.

"They were very knowledgeable, able to get through it fairly quickly." —Kevin S.

"Quality is up there, they delivered what they promised." —Thomas Y.

"They do a very good job and are helpful; I'm happy." —Thi N.

"Upfront they talk well." —Trisha C.

"Prompt service" —Adrian P.

"The honesty" —Tim H.

"They are very thorough and helpful. Friendly" —Emilyn S.

"Confidence that they are the best" —Ralph H.

"They were nice and they corrected a problem quickly" —Susan C.

"They did a quality job" —Irma O.

"They were nice and I like the job they did"
—Paula S.

"I think they did a good job" —Marci S.

"They work with us on getting a job done in time" —Pierce T.

"They are conscientious about their work"
—Stevens Creek VW

"The guy there was really nice to me"
—Donna M.

"Friendly" —Jennifer S.

"The customer service" —Mark N.

"They did a good paint job on my car"
—Robert M.

"They were able to get the work done when I needed it" —Greg H.

"They were just great. Friendly service"
—Alice L.

"The quality of the work" —Ramon B.

"They are really nice" —Jessica Y.

"We looked around and they were competitive in pricing" —Jean H.

"They did a good job" —Marci S.

"The accuracy and professional manner"
—Lynette L.

"They do good job" —Kristen Y.

"So far I haven't had a bad experience"
—Dan T.

"They use good paint and do a good job"
—Nancy P.

"They are excellent at what they do. I was very pleased" —Richard H.

"They met my expectations" —Fred C.

"They are competent and professional"
—Patty M.

"They did an excellent job" —Michael T.

"The people were nice" —Reiko T.

"They were friendly and they did a good job"
—Zolton Y.

"They stand up for their work. You can tell them if you are unhappy about something and they'll try to make it right" —Thomas L.

"The price was fair" —Bob P.

"The service was good and the quality of the work" —Jade M.

"The price was fair and they did a good job"
—Jeff C.

"They were fine" —Daniel F.

"They're communicative" —Liz G.

"I used them a couple of times and wasn't disappointed" —Terence C.

"The quality of the parts they use" —Loy R.

"They are good at communicating with someone who doesn't know a thing about cars" —Jeanne C.

"They're one of the body shops that we contract with" —Stevens Creek Volkswagen

"They did a good job and I was satisfied"
—Steve J.

"I think we were happy with the work"
—Doug M.

"They are good about making sure the customer is happy" —Stan A.

"I took my car there and they answered all of my questions" —Kim P.

"They did a good job" —Tamara T.

"They were polite and helped me out"
—Heiko R.

"They are knowledgeable" —Robert C.

"I like everyone there. They are really nice"
—Kim P.

"The lifetime warranty on the paint" —Lee A.

"I know the people there and they are pretty good" —Bill F.

"They are flexible" —Mark V.

"The work was done according to the agreement" —Eladrio S.

"They were on time" —Michael A.

"They're not too far from here" —Wilfred E.

"We know one of the guys who works there and he takes care of us" —Karen J.

"They gave me a good deal" —Irene R.

"They are helpful, accommodating and they have good prices" —Dave G.

"They did a professional job" —Jason S.

"They are cheap" —Amy D.

"The way they do business" —Nichole T.

"We used them because they were close to where we needed the work done"
—Tracy Environmental Systems

"They are okay. It had to be done"
—Heather F.

"They took too long but when it was done we were satisfied" —Michael T.

"They were responsive, helpful and did a good job" —Shawn F.

"I think they know what they're doing"
—Leticia F.

"They were nice" —Henrietta M.

"They finished the job" —Brian N.

"The prices are good" —Dave T.

"The work they did was fair" —Keith K.

"They seemed competent" —Karioki U.

Back to Profile