What did you like best about POCO Solar Energy, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/27/2006 and 8/3/2006. Customer last names have been initialized for privacy. 

“They showed up on time and did the job efficiently.” —Mildred K.

“They were on time and there were no problems.” —Frank L.

“They were very prompt.” —Sue P.

“They did what they said they were going to do.” —Warren S.

“There were no problems. It went smoothly.” —Mr. G.

“They were true to their word in every way. They were on time, and the price was as they originally quoted. The final results were exactly as they promised.” —Bob W.

“They did what they said they were going to do within the time frame they promised. The quality of the product was also excellent. I liked the special financing arrangement.” —Nan N.

“They were efficient and very pleasant.” —Sam B.

“They were upfront and accommodating.” —Virginia M.

“They responded quickly, and they were professional and reasonable.” —Paul S.

“When I called them, they responded quickly. I felt very good about that.” —Bill Z.

“I think they know their product well.” —Silvia C.

“We can actually swim in the pool when it starts getting warm outside. We were very satisfied with their work.” —Jennifer K.

“They seemed efficient and nice.” —Larry H.

“I liked everything from start to finish. They were there when they said they would be, and the price was reasonable. Also the quality of the work was great.” —Penny T.

“They were prompt, and they took care of everything.” —Steve F.

“They have great customer service. The installation is good, and I love that it heats our pool.” —Juan V.

“I liked the prompt service. They arrived when they said they would and did a good job.” —Richard M.

“They were available to do the work when I needed them.” —Cindy H.

“The customer service attitude” —Steve B.

“Everything works fine.” —Fred A.

“They did a great job, and the installer was very nice and knowledgeable.” —Jean O.

“The salesperson was nice and very informative.” —Anthony C.

“It was done in an efficient and timely manner.” —Joanne S.

“Everything went smoothly.” —Paul H.

“There were no problems. Everything went well.” —Mr. L.

“The salesman was very nice and the crew was very professional. Mike did clean work, and my pool has been wonderful since I've had the work done on it.” —Martha R.

“They were quick, and they seemed to have a lot of useful knowledge.” —Louie A.

“The service was good and professional.” —Cyrus P.

“The service and promptness of the work” —Phillip K.

“I like having a warm pool.” —Susan B.

“They did what they said they were going to do. They were nice, and they did a good job.” —Greg N.

“The quality of workmanship” —Fred R.

“They were polite and clean. They knew the business well, and I liked their attitude.” —Bob B.

“The people were personable. They answered all my questions.” —John R.

“Their ability to work with my system and with my other subcontractors” —Mark L.

“I like the idea that it's solar energy.” —Chuck F.

“The best thing was the quality of the system.” —John K.

“They were pretty thorough.” —Marty F.

“They worked with us through another company. I liked that they were on time, and they knew what they were doing.” —Homer L.

“The customer service was good, and everything went pretty much according to plan.” —Mark S.

“They did what they said they were going to do.” —Keith C.

“They worked quickly and did a nice job.” —Joe W.

“They did what they said they would do, and we were happy with the results.” —Zeng

“The service was good.” —Robert G.

“They were honest. In fact, the equipment they installed is the only part of the pool that has not broken down.” —Tiffany A.

“The representative was friendly and prompt.” —Rajeev K.

“Great service, good product and nice people” —Rafael R.

“They were professional, and they did what they said they would do.” —Louis S.

“I like the customer service.” —Stephen T.

“They did everything they said they would do on time. They also explained the product and how everything worked.” —Dan F.

“The quality of the material” —Bill H.

“The work was good.” —Alfredo M.

“They're reliable, and they come on time.” —Chan W.

“They did what they said they would do.” —William C.

“They did a good job quickly.” —Cruz B.

“They were on time.” —Rob S.

“For five months, I didn't have to heat my pool.” —Alfredo S.

“The salesperson was low pressure.” —L.J. S.

“It was done in one day. When there was a problem, they came out the same day and fixed it.” —Carolyn R.

“They got the job done quickly and efficiently.” —Jennifer B.

“They were professional and they did a good job.” —Houman K.

“They were very punctual.” —Marlin C.

“The price” —Alex U.

“They did what they said they would do, and everything worked.” —Brad S.

“They were friendly, honest, efficient, and the solar system began working the way they promised us.” —Lori F.

“They were friendly and professional.” —Chad C.

“They were prompt, and they did clean work.” —Steve B.

“Their responsiveness” —Peter F.

“The fact that we have a warm pool” —Cassie S.

“Their customer service center is responsive, and they addressed my issues right away.” —Terry W.

“Once they started, the installation was done quickly.” —Bob N.

“They seemed like a good company to deal with.” —Dick Z.

“We were happy with the services we've received.” —Milton G.

“We liked the time it took them to do the installation. They were fast and efficient.” —Ron N.

“The product is very good.” —Chris M.

“They were easy to do business with. There were no problems.” —Peter P.

“They were knowledgeable, and they explained everything to me.” —Noel J.

“They have a good product.” —Jim N.

“The panels worked out quite well.” —Dennis H.

“They were here on time, and they took care of things.” —Ben H.

“I liked the simplicity of ordering the panels. Everything was included.” —Ken H.

“The warranty” —Anja K.

“They came out a second time to fix the problem.” —Bonnie L.

“The salesperson was knowledgeable, and when we had a problem, they came out and fixed it.” —Mike F.

“Even though we had some problems, we're still glad we had it installed.” —Mike L.

“They were pleasant and professional.” —David G.

“They have a decent product, and so far the service has been good.” —Georcia M.

“He was fast, neat, and easy to get along with.” —Mark R.

“The professionalism of the sales representative” —John C.

“The price was good.” —Smita S.

“They did the work promptly and efficiently.” —William W.

“They did the work they said they would do.” —Pearl R.

“I like the final results.” —Debra T.

“They were responsive.” —Dick D.

“That they guaranteed the work they did for me” —Judy S.

“The quality of the product was good.” —Martin P.

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