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OLe’s Car Shop, Inc.
(650)
328-6537
801 Alma
Street
Palo Alto, CA 94301
www.olescarshop.com
Ole@olescarshop.com
Ole Christensen, Owner
SERVICES
Domestic & Japanese Vehicles
BMW, Mercedes, Volvo
Smog Test & Repair Station
Pre-Purchase Inspections
Brakes
Clutch
Electrical Repair & Diagnostics
Drive Axles
CV Boots
CFC-134A
AC Service
HOURS
Mon Fri: 7:30am 5pm
CREDIT
CARDS
Amex, Discover, MasterCard, Visa
GUARANTEES
12 Months/12K Miles, Parts/Labor
CERTIFICATION/TRAINING
AAA Approved
ASE Master Technicians
ASCCA Advanced Level Specialist
B.A.R. Licensed Unit
BAR 97 Smog Certified Technicians
Worker's Compensation
Liability Insurance
State License No. AH126682
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 151 random customer surveys made since Nov. 2004 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."

RATING
STATUS
We
declare that Ole's Car Shop has passed all of the rating steps and has
earned the Diamond Certified award, Certificate No. 533.
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Survey
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Owner Ole Christensen
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Ole's Car Shop, Inc., is located on Alma Street at Homer Avenue, just three blocks south of downtown Palo Alto and the CalTrain station. It's easily accessible from the Palo Alto Medical Foundation through the pedestrian and bicycle tunnel under the train tracks. Ole's is a 10,000 square-foot shop — the largest independently owned and operated auto repair shop in the area. Ole Christensen holds a B.A. in Industrial Arts and Business from San Francisco State University. He continues to pursue his passion for serving the community where he grew up with his abilities in automotive diagnostics and repair.
Ole's Car Shop, Inc. technicians perform automotive service and repair on American and Japanese vehicles as well as some European models. Ole's is a Test and Repair Smog Certification Center and is AAA Approved. Many of the technicians on staff are ASE Master Technicians.
Ole's Car Shop, Inc. has been a Green Bay Business since 1992, signifying a commitment to a pollution- free shop and environment. Ole's has received the Palo Alto Weekly's "Best Car Repair Shop" award eight times, a distinction voted by readers. Ole's is also an active member of the Auto Service Council of California (ASCCA), a network of California auto repair shop owners who are committed to quality and ethics in business.
COMPANY
PHILOSOPHY
“We maintain a friendly, family-oriented environment where people feel comfortable and trust having their cars serviced and repaired. We take time to talk to our customers about their car care and are happy to answer any questions, explain the work we do and keep you updated.”
EXCERPTED
SURVEY RESPONSES
“They’re customer friendly and very helpful. Also their price is reasonable.” —Linda S.
“I think they’re thorough, honest and do great quality work.” —Shirley B.
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