Flooring Showrooms

Santa Clara County

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What did you like best about Murison's Flooring America?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/12/2002 and 7/7/2008. Customer last names have been initialized for privacy. 

“Customer service, quality of products, and pricing.” —Art A.

“I like their service and friendliness. I have great relationships with everyone there.” —Barbara D.

“We have dealt with them many times. I like the floors they have, and they are always willing to help out.” —Betty J.

“The decorators were very helpful.” —Bev G.

“They were just helpful.” —Buck M.

“They delivered exactly what they said they would, and it was done on time. The installers did an excellent job, and they were very flexible. They really knew what they were doing.” —Cathy J.

“They had a good selection. We received good guidance from Ed. I liked how they put things back after they were finished.” —Chuck M.

“Everyone is really nice.” —Donna C.

“I liked how Ed came out personally. It was very comforting that he inspected the product after it had been installed.” —George L.

“They had good service. Their workers were fast and neat.” —Joan B.

“For one thing, I have known them for years. I am confident that they will do a great job.” —Joan L.

“Their communication, Ed was phenomenal at keeping me posted. They were great, and they met all of their timelines. They were great to work with. They even helped us pick out the flooring we needed. They knew what we needed, not just what we wanted, and they were really good about staying within our stated budget.” —Kathy B.

“I liked their service and variety.” —Marcia V.

“I like their quality of work. Also, I just love Ed. He is such a wonderful man.” —Oscar S.

“I enjoy looking at my floor so much. My carpet is really attractive. I receive a lot of compliments on it, and it is easy to maintain. I plan on using them again soon.” —Shirley S.

“I liked the salesman. He was very nice. Also, the installers worked within my schedule, and they were very respectful while they were in my home. They even repaired little things that they never broke to begin with. I just love them.” —Susan L.

“Good showroom” —Dave B.

“The communication” —Janice A.

“I liked everything about them.” —Kay B.

“Ed, the owner, is always accommodating.” —Gini M.

“The salesman was good.” —Sue C.

“They have a good selection of flooring options.” —Kathleen F.

“The installer was nice. He did a good job on my carpet.” —Joan D.

“We liked the guy we talked to. He was very helpful.” —Joanne O.

“I liked the salesman the most.” —Allyson V.

"The workman were tidy and the bathroom floor looks good." —Elizabeth S.

"I like the attention I get when I go to the store and the installers and everyone there are really professional." —Denise M.

"The service and the staff are all very professional." —Francis M.

"The person who came and the installer were friendly and open." —Stacy Q.

"I liked the person I worked with and the delivery and installation was on time." —Janice V.

"They did a very good job." —Juanita L.

"The pleasant service." —Mary K.

"Responsive" —Sandra L.

"They're honest, clean, on time, they have a good reputation, they're fair, I like Ed and it's a family-run business." —Chuck H.

"They're small and provide individual service." —Donald F.

"They're friendly and the quality of the work is excellent." —Carol W.

"That it's not a big company, it's more personal." —Sandra B.

"I liked the full service that we received." —Janice F.

"The owner was responsive." —John B.

"It was nice working with Dane." —Caroline B.

"They were very helpful." —Linda K.

"They have great selection and also the quality of the work is good." —Dave J.

"Their recommendations about the carpeting; they finished the job when they promised." —Alice S.

"The experience picking out the carpets in the store. They were very friendly." —Molly L.

"Some of the workers are very nice." —Edmond L.

"I liked the way they laid the carpets." —Paul L.

"They provided whatever I needed without a hassle." —Phil B.

"The gal was patient when she came out."
—Ruth B.

"The owner" —Kent C.

"They are professional, polite, and they know what they are selling." — Maryann C.

"Ed was great to work with." —Julie C.

"They had great customer service. They were very helpful and they worked around my schedule." —Janice C.

"I liked the rep, Nancy." —Nancy C.

"They gave me a nice crosscut and they were helpful with color. They were on time and Pat was just great." —Peggy D.

"They were real easy to work with and very nice." —Cathy D.

"Knowledge and honesty" —Clara E.

"They have friendly service and a nice showroom." —Monica F.

"They were just very helpful and nice."
—Beverly G.

"I love the quality of the carpets." —Jane G.

"They were accommodating." —Chris J.

"I liked their attitude and the willingness to help. They also listened." —Carol K.

"They showed up on time and did the job quickly. It was very well done." —Margo L.

"They were personable, and kept me informed as far as the order." —Mary L.

"They were very helpful and showed us what they had." —Terry M.

"They are prompt, do real clean work and they're affordable." —Steve M.

"The owners are very honest and accommodating." —Marva M.

"It was well done, prompt and the price was good." —Gini M.

"Not one thing in particular, everything was great. Pat showed us the different kinds of carpeting available, took the time with us, came out to the house and gave us advice. She was very helpful and the installers were so conscientious." —Merle P.

"Pat, the lady that put it all together for us, she was great." —Cathy R.

"They came to the home with samples, and it was very good." —Ruth R.

"I've used them before, and that's why I went back to them." —Sandra R.

"I was happy with the work, and really very pleased." —Mary R.

"They were on time, clean, neat, and all the installers left me a note saying to call them if there was anything I wasn't satisfied with."
—Donna S.

"They were great." —Al S.

"They have good quality installations and good quality products." —Karen S.

"I guess the job was okay and they were here when they said they'd be." — Alice S.

"The service was excellent." —Margarita T.

"They were just very personal, very professional, and easy to work with." —Pat W.

"The people that we worked with, and the quality of the work they did." —Benton W.

"The manager there had good taste in matching the furniture." —Alyce W.

"They were timely, I enjoyed the decorator, and installer was neat and efficient."
—Karen W.

"We are very picky here and they passed our test." —John W.

"Everybody bent over backwards to help you out." —Carol W.

"I liked the person I was dealing with, we had a good rapport." —Pat W.

"It was so long ago, they were very friendly, like a family-oriented agency, and had high quality all around." —Mary W.

"The quality of the installation was great."
—Ann B.

"The product" —Rebecca C.

"I liked the personal touch." —Zel D.

"I liked their willingness to help." —Shawn E.

"They are local and close to home." —Sarah E.

"The representative that came to my house was very helpful." —Nancy F.

"The way they serve customers" —Mike F.

"They were on time and they did a great installation." —Candise G.

"They were the one's who had what I wanted." —Gayle G.

"They were very helpful in choosing the right color match for the room." —Kelly H.

"I liked the lady that came out." —Mary K.

"The agent came out to my house and made some good suggestions." —Consuelo L.

"I liked the treatment at the store, and they did what they said they were going to once they were here." —David M.

"They were courteous, very prompt, and took care of everything." —Angie M.

"I don't know, they are just a pretty good company to deal with." —Stan M.

"We've used them a couple of times, and they're fine." —Kris M.

"They were persistent and got the job done the way we wanted it." —Jo A.

"It was just fine." —Helen R.

"Courteous" —Kathryn S.

"They did okay for me, but they're expensive and that's what I would tell people if I recommended them." —Harriet S.

"The service was very good and the price was good." —Bill S.

"Their attention to our needs, they were very much concerned that we were satisfied."
—Dorothy Y.

"They did a good job. The whole thing was done quickly." —Debby B.

"They were efficient and on schedule."
—Victoria C.

"They did what they said they would do."
—Virginia H.

"They took time to help and explain." —Kara J.

"Trustworthy and fair" —Kim M.

"The installers were very friendly and clean."
—Jill S.

"They knew their stuff." —David S.

"I don't recall us having any problems with them." —Laurel S.

"I like their knowledge of the product."
—Murali M.

"The aluminum installer was very good."
—Ida P.

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