Flooring Showrooms

Santa Clara County

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What did you like best about Lawrence Contract Furnishers?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/15/2002 and 4/22/2008. Customer last names have been initialized for privacy.

“They did an excellent job. I liked Larry a lot. He's very kind and knowledgeable.” —Stacy C.

“Their prices and their service are great. They follow up and they're very thorough. They actually help you.” —Claudette C.

“Their customer service in general, if you have a problem, they take care of it.” —Craig C.

“They were fast.” —Paulina C.

“They have reasonable prices.” —Jerry D.

“Good customer service in every aspect of their business” —Gail E.

“Low pressure and they did what they said they were going to do.” —Jerry H.

“The easiness of working with them” —Lori K.

“I was very happy with their help. They helped me with my blinds.” —Amy M.

“They don't pressure you to buy anything.” —Thomas N.

“I like their customer service and attention.” —Shannon S.

“They had the carpet that I was looking for.” —Tim T.

“They were very helpful with the window coverings. They did a good job.” —John C.

“They were very helpful. They helped me find everything I needed.” —Pat E.

“Their selection of carpets” —Linda H.

“The woman I worked with really took her time and helped me out a lot. She was very patient and very good. They are one of the few companies in California who carry the brand I like to purchase.” —Joan M.

“They have great prices.” —Carmen V.

“The salesman was pretty knowledgeable. He helped me pick something out really quickly.” —Debbie B.

“Very informative and low pressure on purchasing products, it was about finding the right solutions.” —Mike P.

“They had what I wanted.” —William S.

“Pricing and flexibility of the installation” —Becky W.

“The convenience” —Tom S.

“I liked the salesman.” —Jayne C.

“They were easy to work with.” —Kim K.

"They know furniture and have excellent prices and quality merchandise." —Wendy L.

"They were quick and attentive." —Cheryl M.

"They had a good selection of carpeting and the customer service (especially Kim) was great.” —David R.

"I like the installers and the sales rep." —Karen R.

"We like the customer service and the quality of their work." —Colleen S.

"They are very efficient and price was pretty reasonable." —Marla S.

"They were very knowledgeable." —Linda T.

"I liked their prices." —Denise T.

"They were quick. I went in and what I wanted was on back order, but I received it in one day. It was great." —Natasha T.

"Kim and the installer are great and proficient." —Nancy

"The service and if they made any mistakes they were extremely responsive in correcting them." —Karen A.

"They were real up front and had good prices. The whole process went well." —Paula B.

"We have known them for a long time and have confidence in them." —John/Lisa C.

"They were really nice, they came in and did the job and left and the few problems we had they were willing to fix." —Robert C.

"Great customer service from Mark and they had very good installers." —Karen E.

"They were courteous, patient, and they didn't push anything on us." —Guhan L.

"I liked the people, their professionalism, and the help they gave me, their efficiency and the installers that came in. I liked everything about them." —Michael L.

"The installers were very helpful. I was impressed by how hard they worked." —Joan A.

"The prices were better than the competition, there was a good selection, and their sales department was very helpful." —Denise B.

"The salesman and installer were great to work with." —Roy F.

"The friendly people and the quality of the installation." —David R.

"They were easy to get along with" —Karrie F.

"They made some mistakes but they corrected them." —Evelyn O.

"They have a great selection and some of the sales people were very knowledgeable, but the person who placed the order not the warehouse personnel were very responsive." —Toni B.

"The installer was nice and responsive." —Steve B.

"The door looks lovely but I still need a screen." —Dolly H.

"They do good work." —Judy G.

"The salesgirl was very helpful, and made it work for me." —Mary G.

"They did a good job." —Vanessa M.

"Easy to deal with, Mark was very good." —Linda M.

"Their professionalism" —Cindy S.

"The people; they were friendly, helpful, and honest; their prices were fair. Workmanship was good." —Dorothy T.

"The prices were reasonable and they on top of things. Showed up when they said they would." —Mike H.

"Workmanship and price" —Debra Z.

"They are very polite and return my calls." —Mary C.

"They do a good job and I liked the sales person." —Traci G.

"The people and the service" —Lori H.

"Good job" —Creed M.

"The price" —Carol O.

"They have a good selection and fair prices." —Dan R.

"It is convenient and close." —Maryles C.

"I liked the rep that I worked with." —Pamela C.

"I liked the fact that they have a variety of things. We had to match something in the bathroom and we figured it out with them, they're very flexible." —Betty G.

"They did what they said they would, when they said they would. They are also very professional, didn't try to sell me something I didn't want or need and they even tried to save me money." —Karen J.

"I liked the quality of the work and that they were right on time." —Robert N.

"The person who worked with me was very nice and helpful in picking out style and color." —Joan P.

"They are very professional, did an excellent job on the installation, all the workers were very polite, I like the fact that it isn't a very expensive showroom and you feel like you're getting a good price." —Marie R.

"They were here when they said they would be and it didn't take them long to put carpet throughout the whole house." —Dixie S.

"Up until the last week, I was very happy, especially the great selection and Mark was very good." —Beverly T.

"The selection, the cost and the workmanship." —Donna W.

"The speed and the quality." —Miles C.

"The salesperson and the prices." —Wendy S.

"They did carpets and tile, the carpet workers were excellent." —Dalta V.

"They were responsive. I liked all the salespeople" —Tom Y.

"Very easy and straightforward." —Christine Z.

"Quick with response" —Carolyn A.

"They were very responsive and reliable." —Diane F.

"Their showroom and the sales man were very professional." —Sue H.

"The price." —Timothy B.

"They were very helpful in their showroom." —Katie H.

"I liked working with Mark and the guys did a great job on the installing." —Linda H.

"Everyone there was nice, the padding was really nice and Mark the salesperson was very nice." —Pat M.

"The service in the store was very professional." —Beth F.

"It was all very well organized." —Jan M.

"I liked the wood." —Helene B.

"They did an excellent installation and the products they have are superb." —Susan A.

"The service" —Jim B.

"The way they handled things." —Beverly B.

"The selection" —Donald J.

"The sales part was good." —Susan C.

"Price, employees. I've have never had any problems with them and they can get you anything you want." —Sharon C.

"The service" —Flo C.

"The person that helped us seemed very knowledgeable." —Richard C.

"It was awhile ago, oh, actually he was a friend." —Tim C.

"They did a good job but that was so long ago." —Virginia D.

"Friendly, not too pushy, if something didn't work out right, like the rug we ordered, they just took it back and fixed it. We had waited six months for it and then had to have it corrected." —William D.

"How the organization dealt with me as a customer." —Cheryl D.

"They were here when they said they would be." —Rose G.

"Punctual service" —Helen G.

"Quality of their merchandise and I like their service." —Bernice G.

"Prices" —Judith H.

"They are a couple of nice guys. They did a good job too." —Richard H.

"The friendly way they handle customers." —Carol H.

"The knowledge and intuition." —Jamie K.

"Very good customer service." —Mahmood K.

"The sales person was very helpful." —Thomas L.

"I was satisfied with the result." —Carol M.

"Friendly" —James N.

"They have a nice showroom except it's in an odd location." —Bill N.

"I don't know. They did a good job." —Thomas P.

"They have a clean showroom and polite people there." —Veronica P.

"It all turned out just fine." —Riva R.

"The service was excellent." —Jill S.

"The quality of the products they have." —Karen S.

"The two gentlemen that came by were very friendly." —Natalie S.

"They kept their word and did a good job." —Patricia B.

"The courtesy and job they did." —Lisa B.

"The salesperson at the time was very helpful, she later left the company." —Jack B.

"Small shop, the lady who helped me took a lot of time with me, the people who installed were very nice." —Tonya B.

"They do good job." —Lynn D.

"They were professional and did a clean job." —J.E.

"The job was done efficiently." —Janelle F.

"I like dealing with them a lot. I've recommended them for 15 years. They're a good outfit." —Terry G.

"I was quite pleased." —Joe H.

"I was satisfied with the whole experience but that was some time ago." —Doloras H.

"They were fine, I like the person we eventually dealt with." —Cindy H.

"Everything they did was good." —Ellen K.

"The product." —Pam K.

"I have a good relationship with them so I'm biased. They do excellent work." —Michael M.

"They have some great carpet." —Jack M.

"Customer service was good." —Gayle M.

"There was a wide variety of things to choose from." —Bonnie N.

"The work they did and the way they did it." —Roger S.

"The price" —Joann S.

"They did a good job." —N.A.T.

"They said they would get it done on a date and it was done on that date. They stick by their word." —Rose V.

"Their products" —Joyce A.

"The price was fair." —Ellen B.

"Knowledgeable helpful staff, large variety of samples." —James B.

"They did the job in the specified time and it looks okay." —Gene B.

"We had that done several years ago so for me to remember is asking a lot but I'm sure they did fine." —John C.

"I don't know, that was such a long time ago." —Jane C.

"They know their business and you can feel confident that they will do a good job."
—Alice C.

"They were polite and corrected the problems that we had." —Marta D.

"You get good product at a good price."
—Glaudia D.

"The showroom and the products." —Patricia F.

"I just had carpet put in." —Kevin F.

"The variety in selection of products." —Mr. G.

"It was done in a quick manner and at first I thought it would turn out bad but it didn't." —Lynn H.

"It's been so long, they were very good. I would recommend them for carpet but nothing else." —Louise K.

"They get to the point and get it done."
—Loretta L.

"They did a good job, I wasn't home and everything was just fine." —Gail T.

"I don't have time to do the rest of this survey but they did a good job." —Betty M.

"They were the ones who had what I wanted. They did a good job." —Carol R.

"They were on time." —Grey S.

"They have good products at a good price." —Mary S.

"The options, variety of choices." —Pam B.

"They seem knowledgeable." —Kersten B.

"They were friendly and did the installation in one day." —Gary G.

"They are honest and outright." —Jacqueline V.

"The products they carry are quality brands." —Chris C.

"They had the carpet I wanted." —Joy H.

"The integrity" —James H.

"Their prices" —Bill K.

"The time before when I used them they were very good, which is why I went back to them. But this time the quality of the carpet was poor, and I had problems with installation. Eventually they did satisfy me, but it took a long time, and I was very frustrated." —Irene B.

"The quality of the products." —Nancy B.

"First of all, I think they should call more current customers to get a better grasp on how things are going in the present. From my past experience they did an adequate job." —Neal F.

"Their service and prices." —Laura H.

"From the office side of things, it was the worst I'd ever seen. What I liked best, I was glad that it was all over. I don't know what my wife thinks, but that's my answer." —Camille M.

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