Auto Body
Santa Clara County
What did you like best about A-Superior Collision Shop?
The following are verbatim customer responses from research that American
Ratings Corporation conducted between 4/30/2005 and 5/11/2005. Customer last names have been initialized for privacy.
"They did very good body work, and I was happy with the final outcome." - Marc P.
"The delivery time and the quality of work" - Allen S.
"They were helpful, knowledgeable, and friendly." - Lois S.
"They had prompt service." - Jay P.
"They were reasonable, understanding, efficient, and professional. The car was ready on time." - Melissa M.
"They were courteous, nice, and they did a nice job." - Fara Z.
"They did everything they were supposed to do, and Tim was very helpful." - Richard C.
"I think they did a very good and thorough job of restoring the car. Both of the boys were very friendly and easy to work with." - Carolyn E.
"I dealt with them on more than one occasion, and they've always been punctual. Also the prices are always what they quote. They do good work." - Peter H.
"I like the customer service. They're very responsive, attentive, prompt, and if I point out something they overlooked, they take care of it." - Sheri L.
"The car looked new after the repair was done. They told us exactly what was going on and worked a deal with the insurance." - Jon N.
"I like the service." - Steven R.
"I liked that I didn't have to deal with the insurance company." - Ian K.
"I thought the two men who helped us were honest, clean, and orderly. My husband and I were both very impressed." - Bob
"The service in the office was very friendly and the staff was efficient and respectful." - Rita B.
"I like that they were courteous and prompt." - Gerry B.
"They were friendly, and they did good work." - Joan C.
"They fixed the car in a timely manner and took care of me." - Willy
"Tim and another gentleman did a great job. The people that work there are very nice and my car looks good." - Christine C.
"They were very prompt in giving us an estimate." - Carol C.
"They are very personable in getting the repair work done." - Michael D.
"The professionalism" - Vince E.
"The service was good." - Linda F.
"They explained everything well, they did a good job, and they were honest." - Lisa F.
"They do excellent work; everything is superior." - Darrel H.
"They fixed and polished up my car on time." - Ajitjkumar J.
"The gentleman there was polite and fair." - Chris K.
"They were friendly and customer oriented." - Abdul K.
"They were prompt in getting the car back to me and very courteous." - Joan M.
"The quality of the work" - Kathryn N.
"They kept to the schedule they told me they were going to keep to. The prices were accurate, and they were very flexible in accommodating my schedule." - Maria S.
"They were very courteous, and they handled all of my questions. They also explained what was going on and kept me informed on the status of my car.They even offered to get me a rental car." - Hedda T.
"Their customer service is really good." - Carolyn U.
"They made what can be a stressful process easy. They were upfront, and they explained my options and did the job they said they would do." - Bradford B.
"The type of work they do is marvelous." - Robert C.
"They were organized, and they got me in and out quickly. Also they worked well with the insurance company." - Christina F.
"They were prompt, and they did good work." - Joey A.
"I liked the quick and professional manner in witch they dealt with my car." - William E.
"They did a good job fixing my car." - John H.
"Their professionalism" - Christopher J.
"The customer service was excellent." - Judith M.
"They are good at what they do and timely." - Brian H.
"They were fast, courteous, and professional." - Carmen M.
"They got the car fixed with no hassles. It was very easy and professional." - Jan S.
"They are down to earth, and they tell me what I need." - Kim S.
"I like that it's a small business, and they were friendly. It wasn't like a large business where the customer gets lost." - Ben F.
"They are straightforward, and they are the kind of people I like to do business with." - Julia C.
"I liked the service, the scheduling, and the fact that they kept in contact with me. They aslo handled the insurance matters very well." - Michael G.
"The overall experience, the quality of the work, and the professionalism" - Gerald J.
"They were fast, and everything was done very nicely." - Robert W.
"They are friendly and knowledgeable. I have gone to them a number of times." - Charles S.
"They got things done when they said they would, and they were courteous. They went above and beyond what was required." - Joyce L.
"They were friendly, prompt, and they did good follow up." - Dana L.
"It was very simple without any hassle. They took care of everything even the insurance agent." - Youjin Z.
"They were courteous, friendly, and they accommodated me with a rental car. My car looks wonderful." - Barbara W.
"They were very quick and easy to work with." - Monica L.
"It was an insurance job and they handled everything with no fuss, and the quality of the work was great." - Lionel O.
"They do good work. We have taken three cars to them in the last two months, and we would not use anyone else." - Cecile R.
"They were upfront and honest. They did the work on time and it went according to plan." - Mike P.
"I dealt with the owner, and he was very personable." - Cord F.
"They have honest answers." - Jim H.
"They did what they were suppose to do, very well." - Yolanda A.
"The bumper work was good." - Sarah A.
"I like that they were able to complete the job on time." - Ronald B.
"They finished the job on time." - Brian B.
"They did a good job on the car." - Tim J.
"They fixed the car and there were no hassles." - David L.
"The customer service" - Tally L.
"They were reliable and there was nohing to woory about." - Tram M.
"The guys were very courteous, and they did a good job. You can hardly notice where the job was done on the car." - Steve R.
"They took care of everything." - Jeff R.
"They are professional." - Maria R.
"There were no surprises. They were quick, prompt, and professional." - Roger S.
"I like that they finished on schedule." - Stephen W.
"They stuck to the schedule. Everything looked good when they finished." - Paul B.
"The end result was very good." - Carrie C.
"The work was high quality and the communication and customer service were just as good." - Felicia H.
"The customer service is good, and the work is high quality. I've use them a few times, and I've also sent my girlfriend to them." - Gary G.
"They were direct, and they did what they said they would do." - David W.
"They were easy to do business with." - Michael D.
"They were honest, and they did a good job." - Brian P.
"I liked the people, they were very nice." - Sarah P.
"The service" - Archie D.
"The onvenience" - Margaret P.
"My car was clean when I got it back, they washed it and everything." - Anne T.
"They were upfront, honest, and they gave me an update whenever I asked them for it." - Tim H.
"I liked the guys' attitude." - Walter H.
"Peter and Tim are good guys, and they do good work.." - James N.
"They were fast and able to fix the problem." - Darrel Q.
"I like the friendly service." - Ashbor S.
"They are professional and friendly." - Victoria U.
"They did a good job." - Bernice C.
"Their service is really good." - Trudi B.
"The quality of the work" - Claudia C.
"They were personable, and they worked with us." - John M.
"They finished on time, and the work seemed good." - Chris D.
"They were nice people." - Alexander K.
"I thought they were decent people." - Lorraine F.
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