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Air Quality Heating & Air Incorporated
(408) 293-7138
(650) 330-0573
(408) 286-0998 (fax)
714 Northrup St.
San Jose, CA 95126
Serving
Santa Clara, San Mateo and Alameda Counties
www.airandheat.net
info@airandheat.net Matthew Farber, Owner
Carrier Dealer
SERVICES
High-Efficiency HVAC Systems
Repair & Tune-Ups
Duct Cleaning
Allergen Filters
Maintenance Agreements
HOURS
Mon Fri: 8am 5pm
Workers Comp Insurance
Liability Insurance
State License No. 769446
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 282 random customer surveys made since Oct. 2003 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."

RATING
STATUS
We
declare that Air Quality Heating & Air Incorporated has passed all of
the rating steps and has earned the Diamond Certified award, Certificate
No. 315.
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Survey
Comments
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Air Quality
Heating
& Air
Incorporated has
been providing
superior products,
knowledgeable
salespeople, and
expert installation
and service in
Santa Clara, San Mateo and Alameda Counties
since 1999.
Owner Matthew Farber's experience encompasses
all aspects of the business including sales, service,
installation and customer support. He personally
oversees the training of all employees to ensure
that they meet his high standards.
Services provided by Air Quality Heating & Air
include installation of high-efficiency HVAC
systems, duct cleaning, repair and maintenance.
COMPANY PHILOSOPHY
"We deliver high-quality products at competitive
prices, with knowledgeable, courteous employees
that ensure our customers' complete satisfaction.
We're proud to say that our reputation for honorable,
reliable service with no hard-sell tactics has
earned us a loyal customer base and a Diamond
Certified® rating — 4 years running."
EXCERPTED SURVEY RESPONSES
"He followed up and inspected everything and
was really concerned that we were happy. He's the
best!" —Chris B.
"They're straightforward, they didn't keep me
waiting, price was OK; they gave us options, good
follow-up." —Bruno G.
"He explained everything fully, came out quickly
and did the job quickly. He was very efficient and
informative." —Tina T.
“The owner of the company came to follow up and explain the maintenance procedures.”
—B. V.
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Survey Comments
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