What did you like best about Warren Knox Roofing?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 12/20/07 and 12/29/07. Customer last names have been initialized for privacy. 

"They were willing to work with me, and they had excellent customer service." —Eddie A.

"They were very precise in their work. They did what they said they would do. Everything was done on time and correctly.î ñ Aris A.

"They came and got it done, so I was pretty satisfied." —Nona A.

"Quality, professionalism, and they were very easy to work with. Number one was their quality, because another company messed up our roof, but they came in and fixed it. They were great." —Monty B.

"It was a positive experience. I am satisfied with what was done and the way they did it." —Frances B.

"I liked the verbal communication. They were thorough in the evaluation of the roof. They followed through and did it in a timely manner. They did what they said they were going to do, as far as fixing any repairs and materials." —Barbara B.

"He was very thorough when explaining everything. We discussed what needed to be done. He wasnít just after my money. He broke it down for us and let us know what needed attention first. Other company's don't do that." —Armondo C.

"The price" —Richard C.

"They were efficient, professional, and did a good job. They didn't leave a mess and cleaned everything up. I couldn't even find a nail after the job." —Rand C.

"They said what they were going to do, and they did it." —Kyle C.

"They were on time, and the workmanship was good." —Fred C.

"They were fast." —John C.

"They were fast and efficient. They seemed to know what they were doing. He was considerate and explained everything that was going on. In my opinion, they did the best job." —Anita D.

"They were professional, timely, courteous, attentive, and they cleaned up well. They were conscientious. The guy we worked with, Jason, was a really nice guy." —Robert D.

"He was prepared when he came. He knew the cost, and the job was very well done and neat." —Robert D.

"They were thorough, neat, and they picked up after themselves. Those attributes were good. The price was right. They were as good as previous roofers, if not a little better." —Warren D.

"Timely, professional, and fair" —Charles D.

"Cameron, the roof inspector, was very knowledgeable and personable." —Rose E.

"He was prompt." —Alan E.

"They were easy to communicate with, and the job they did was well done." —Irene F.

"Warren was very good about explaining the whole process and answered all of our questions. We were totally satisfied." —Diana F.

"They showed up on time, and they did their job. Overall, I was very satisfied." —Gwynette G.

"Speedy, pleasant, and prompt" —Igor G.

"Warren's personal involvement, we had a few personal issues, but he came out and discussed them with us. We were satisfied and have hired him to do our second house." —Jon G.

"They were on time, professional, and completed their job within the time frame they promised." —Claudette G.

"I've used them several times. They get the job done." —Bob G.

"Their honesty and attitude is what I liked best." —Gary G.

"His clean-up crew was outstanding. When they finished the job, everything was clean. They were fast, and they did a great job." —Wally G.

"They were courteous and nice. They knew what they were doing, and they did a great job." —Kim G.

"They did a professional job. They accomplished what they said they would do in a good amount of time. I was very satisfied." —Herman H.

"They were friendly, nice, and got here on time." —Lydia J.

"The quickness of the quote and the follow-up, they did a good job. I was very satisfied, so far no leaks." —Jon J.

"They seemed to be very honest people." —Betty J.

"The way they communicated with the customer" —Ken J.

"They did a good job. What I really liked was that Warren was available via his cell phone if I needed him. It was an added personal touch." —Richard K.

"I thought he gave us a fair price and was very responsive." —Mike K.

"I liked that fact that the roof didn't leak afterwards." —Charlotte M.

"The quality, expediency, and how well they did the job" —William M.

"They did what they said they would do on time and efficiently." —Jaquith M.

"Their efficiency and they were very quick." —Jerry M.

"They were on time, pleasant, personable, and quick." —Anne N.

"They were very clear with communication, they were professional, and they took great care of things." —Peter N.

"Very polite and kind, and they got here on time. They did a good job." —Bette O.

"Warren was prompt, and his quote was good." —Steve S.

"The quality of the work seems to be good." —William S.

"They were quick and assessed the problem quickly. They were reliable and followed through to the end." —Ruth S.

"They were quick and neat. They were prompt and pleasant to work with, very professional." —Sharon S.

"They were professional, knowledgeable, and their customer service was excellent. They were very precise." —Alida S.

"Good quality, and the workers had good personalities." —Leo T.

"I like that they were very professional, and they knew what they were doing. They were pleasant to be around." —Janet T.

"It was a clean operation." —Robert T.

"The workers were very friendly and did their job." —Judy T.

"I thought the craftsmanship and the quality of the crew was excellent." —Laurel B.

"Everything, their promptness, reliability, and good communication" —Bob B.

"The quality of his work" —Michael B.

"The interaction with the project manager" —Karl B.

"Immediate service" —Susan D.

"They were there when they were supposed to be. They had good communication. They kept in touch with me and told me what was going on with regard to scheduling. Overall, I was pretty satisfied." —Ed F.

"He did a very good job. They did it fast, and they showed up when they said they would. It all went very smoothly." —Bob F.

"The man who came out was very courteous." —Ron F.

"They were friendly and local. They did a fine job." —Todd H.

"They did a good job, and they cleaned up afterward. They did roofing for four of my houses, and I haven't had to call them back yet." —Jerry K.

"I liked working with Warren. He has done work for me before, and he stands behind his work. I am very pleased with his work." —Linda K.

"They did their work the right way, and they cleaned up." —Dean M.

"Warren's personality, and he does a good job." —Brian M.

"The workmanship and quality, and their price was reasonable." —Clark P.

"Customer service and good communication" —Harry R.

"They did their best, and the quality was good." —Bonnie S.

"I thought the overall job looked really good." —Valerie S.

"They were very professional and did a good job. They cared about being the best." —Yolande S.

"I liked the fact that Mr. Knox came out and took a look at the place. We had a little garden area, and they damaged it, but they took responsibility and repaired it." —Jacquelline A.

"I liked that people were available when I needed to discuss matters." —Jeff A.

"They scheduled it well. They started and finished when they said they would." —Brian B.

"They listened to instructions and took care of things that were not right the first time. Their personnel were pleasant and cleaned up after themselves." —Karen G.

"They were fast." —Sener I.

"He did a good job. He was really friendly and courteous. He has a lot of experience too." —Rama K.

"I liked Warren Knox, the owner. He was very efficient." —Alan L.

"Flexibility with their customers" —Elizabeth L.

"They did their job." —Russ M.

"They were very quick." —Pat M.

"Warren was very easy to work with." —John N.

"Their ability and knowledge" —Bob R.

"The quality of work, and they came in and got the job done. They did a good job." —Chuck C.

"Their flexibility and their quick time frame to get things done" —Scott G.

"They came out when they said they would, and they were good workers." —Blanche G.

"The employees were great." —Jerry I.

"They were courteous, and the explanation of the work was very good. They communicated very well." —Pat M.

"They get their job done." —Tim P.

"The representative who came out" —Daryl T.

"They kept to their schedule. The person who oversaw the job was very responsible. He was wonderful." —Joyce D.

"The roof, and the quality of the work was good." —Jerry B.

"They stood behind what they did." —Karen G.

"The quality of the work was fine. The guys did a really good job." —Nancy G.

"Promptness" —Donna G.

"They were nice." —Elaine S.

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