What did you like best about Shelton Roofing, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/29/07 and 4/16/08. Customer last names have been initialized for privacy. 

“They got right to it.” —Angie D.

“I liked that they were able to work around my schedule. They were willing to change the specific rooftop that I wanted at the last minute. When there was a change in the schedule, they discussed it with me.” —Barbara F.

“If I have a problem, they come back right away to fix it.” —Bill S.

“They did a good clean up job.” —Don B.

“They were here on time. They got the job done in one day.” —Mr. B.

“The communication and the service, I thought the owner was awesome. I liked his attitude toward me. He was very good at explaining things. He was very honest. The work that they did was excellent.” —Jennifer R.

“I think they are marvelous. They come out promptly and they do what they say. I think they are the greatest. I give them an A+” —Marion S.

“I think they did an excellent quality job. They stayed on schedule.” —Michael C.

“I liked working with Brett.” —M.M.C.

“They did a great clean-up job.” —Alan B.

“They were quick to fix. They had a decent price compared to some of the other companies.” —Gene B.

“Their prices were fair. The guys that actually did the work listened to what I was asking for. They followed through.” —John B.

“They are doing a good job. The quality of the roofing materials and the finished product are good. They do a pretty good job cleaning up.” —Larry P.

“I liked working with the owner.” —Dave S.

“They were prompt. They have competitive prices. They just do the work right.” —Greg H.

“I liked the fact that they were a well known company. When I had to call them back out, they came out right away.” —Claudia P.

“I liked their crew. They were nice guys.” —Roger E.

“They cleaned up and responded to the problems they created. The man that gave the estimate was nice. Everyday before they left, they cleaned up well. Every time I called them out, they came out quickly.” —Debra L.

“They were on time. I had a leak during a storm and they sent someone out right away. The office lady was thoughtful and receptive.” —Geary J.

“The work was of good quality. They performed well from start to finish.” —Rebecca R.

“They were neat, honest, thorough and they started and finished when they said they would.” —Mary E.

“They did a good job all the way around. It was a large roof with gutters and we had no problems at all.” —Barry T.

“We've used them twice. They did everything they said they would. Everyone from the office people to the crew was great. They were a pleasure to do business with.” —Ed R.

“They were very business like, on schedule, did quality work and did a good job cleaning up. We had a lot of contractors working on this project. They were among the best.” —Mary P.

“They were very informative and courteous.” —Dale H.

“They were prompt, efficient and had great prices.” —Connnie P.

“They did a very good job.” —Frank H.

“They were prompt and did a good job cleaning up.” —Dimitre D.

“They did what they said they would do and charged a reasonable price.” —Mary M.

“They did a professional job. I was satisfied.” —Lydia L.

“They were efficient and professional.” —Berry K.

“Their response time and quality” —Cindy B.

“They were honest, punctual and gave me a fair price.” —Randy K.

“They got the job done and it was professional.” —Austin K.

“They did the job properly. We've been very happy with it.” —John C.

“They're a good company. I like them.” —Jeff D.

“They followed through and my clients loved them. Brett's awesome. They were there on time, stuck with the quote and they stood by their workmanship.” —Judi R.

“They were able to come out here when we needed them. Their quality was really good. The people in the office were nice and helpful when I needed to locate the paperwork which I needed to review. It was all around a good thing.” —Brian G.

“When I call, they answer the phone. Their service is pretty quick and they do good work.” —Pat W.

“Their responsiveness, professionalism, they're just great people.” —Tony A.

“They were quick. I'm very satisfied.” —Christina C.

“They did what they said they were going to do efficiently. They cleaned up after themselves.” —Susan W.

“Very prompt, courteous, professional” —Matthew W.

“They did what they said they were going to do.” —Linda G.

“The promptness of their estimate, they arrived on time to work on my roof.” —Dave O.

“They did a good job. If I had any problems, they would come back and take care of it immediately.” —Leona A.

“The overall great service they provided us” —Alan L.

“They did a clean job and the materials were high quality.” —Carl H.

“I liked the idea that they were able to do the roofing and gutter installation at the same time.” —Mark F.

“They were very clean, friendly, picked up after themselves and did a great job.” —Tiffany S.

“No hassles, they did a great job.” —Chris S.

“They are excellent in everything they do. I wouldn't use anyone else.” —Linda B.

“The quality of their work, the work is very neat and very professional.” —Roberta J.

“I thought they were dependable and able to do the job quickly.” —Bob W.

“Their professionalism and forthrightness” —Eric R.

“They kept the work site clean and reported their progress to us on a regular basis.” —Molly O.

“I have used him for years.” —Donald P.

“They were prompt and they did some of my original roofing. When I needed a repair, they came out very quickly.” —Frank H.

“Very professional” —Dan G.

“They did the job correctly.” —Irmgard J.

“They did an excellent job and they were clean.” —Tom K.

“They were just so nice and they treated me as if I knew stuff.” —Colette C.

“They did a quick job, cleaned up well and the price was good.” —Jim B.

“They were efficient and came out when they said they would. There were no hassles whatsoever.” —Scott L.

“They kept us informed about when they could start and were very clean and orderly.” —Charles M.

“They did their job when they said they were going to do it.” —Jeff B.

“I liked that Brett was prompt when we called to get an estimate. They were dependable.” —Deanna M.

“The quality of the work and the beautiful roof” —Karon H.

“They were professional and friendly.” —Larry J.

“They are very professional and courteous.” —Greg B.

“The quality of work was superb and they were very nice to deal with.” —Pam M.

“They gave me an accurate estimate and cleaned up well.” —Heidi F.

“How quickly they were able to get out here, get started and get the job done” —Kyle J.

“They're honest. They came out and did what they said they'd do.” —Richard H.

“They came out promptly, gave me a good bid, did the work well and they were done in a day.” —Richard R.

“The quick response” —Alyssa R.

“I enjoyed working with their expertise and they treated me very well.” —Darrell J.

“Their professionalism” —Gayle C.

“The person who worked with us was very professional. They were very good to work with.” —John L.

“The quality of their workmanship and the quality of the workmen themselves” —Nick V.

“They came in, did the job and worked pretty quickly. They were thorough.” —Gale S.

“They did a good job.” —Ambryn M.

“The personal service that Brett provided” —Jim M.

“They did a very satisfactory job for me.” —David G.

“They followed through with everything they said they would do.” —James K.

“They were very prompt. They did a very good job and the office crew was very nice. Everyone was courteous.” —Charles K.

“The reliable roofers they sent out did quality work.” —Roger M.

“They always seem to do a good job.” —Brenda P.

“They seemed to know what they were doing and were honest.” —Maurice B.

“I am pretty familiar with the people there as I have used them many times.” —Greg H.

“The professionalism and the ease of doing business with them” —Steve C.

“Mr. Shelton was great and the quality of the roof was good.” —Bill R.

“They were very efficient.” —Laird H.

“They were quick, clean and very efficient.” —Cindy M.

“They came out and did the job very quickly.” —Mark D.

“They were friendly and they came up with good ideas.” —Marilyn G.

“They were responsive to my needs.” —Paul I.

“They did a good job installing our new roof.” —Joe M.

“I have no idea.” —Virginia D.

“I liked the presentation, the service and Brett.” —Judy K.

“The fact that they installed a roof on my house, that they were subcontractors and I didn't have much contact with them” —Cindy R.

“The finished product” —Derek F.

“The quality of the roof” —Jim S.

“Good question, well, the roof hasn't leaked and the quality of the work was good.” —David K.

“They're very quick and they do a good job.” —Joseph M.

“They came out and did the job.” —Jennifer K.

“They're clean and move quickly.” —Thomas A.

“They were friendly and did a good job.” —Gustavo S.

“The customer service from Mr. Shelton was very good. He was friendly and answered our questions.” —Frank G.

“The roofing job was done well.” —Leslie L.

“The person who did the work was thorough.” —Mary M.

“They were quick to respond when I called them the first time.” —Barbara M.

“Dependability, they did what they said they were going to do.” —Roger S.

“We like our new roof very much.” —Cindy S.

“The quality of the roof and Brett Shelton” —Terry V.

“They were timely getting the job done.” —Harmon F.

“The nice people in the office and the okay quality of the roof and the gutters at the end of the job” —Kelly H.

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