What did you like best about R.V. Cloud Company?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/21/06 and 3/4/08. Customer last names have been initialized for privacy. 

“They are knowledgeable.” —A.F.

“They are close and convenient.” —A.B.

“We've been customers since 1979. We have never had a problem with them.” —B.P.S.

“I've used them for twenty years. They give good discounts and have parts in stock.” —Dennis C.

“Their personal service was very good. They treated me very well.” —E.L.

“I've used them for twenty years. I like the guys. They are really nice, and they take care of me. If I have problems, they are not afraid to jump in and help.” —F.M.P.C.

“They are knowledgeable. They have the right people for the right job. They are able to deliver. The people are really friendly too.” —G.P.

“Availability” —G.P.

“I liked their professionalism and their knowledge.” —G.C.

“They are quick at getting back to their customers.” —K.S.

“They were courteous, fast, and on time. Our customers were finicky and changed their minds mid-order. They did the return without a problem.” —M.F.C.

“The selection” —A.E.

“They sent what we wanted on time.” —T.B.I.

“They give me good service. I've been a customer of theirs for a long time.” —Dallas C.

“They have what I am looking for. I've used them several times over the years.” —C.O.

“The prices are good, and they have short lead times.” —F.D.

“They are friendly, extremely helpful, and they always come through.” —F.S.P.

“It is convenient.” —C.S.S.

“They are located about a mile from my job.” —F.B.C.

“They had a lot of stuff available.” —M.C.

“Inventory” —Scott B.

“They have a fairly extensive inventory, and they are convenient.” —B.S.L.

“They seem to have a good inventory.” —R.S.

“They have a large variety to choose from.” —C.P.

“They have a wide selection of plumbing parts. They have more of a selection than Home Depot.” —Jeff G.

“Their prices are competitive, and they're very helpful in finding the item that suits us best.” —A. I.

“Their good inventory and material” —B. & D. P. I.

“The customer service and their plumbing and irrigation supplies” —C. L.

“The service is great. I'm glad they finally got a good sign in front of the store. I like the
variety, and they give us a discount.” —G. E.

“They always have what we need in stock, and they always give me good service when I call.” —G. C.

“They've improved their counter service so there's less waiting now. They actually show me the product when I have a question. It's nice that they now have a showroom.” —H. B. C.

“They usually have everything I need.” —I. S. & S.

“They got the parts and delivered them.” —Merle L.

“They're knowledgeable. Greg is great to work with.” —L. I.

“They answered my questions.” —M. A. S.

“The availability of the products” —M. T. S.

“They have a broad selection of plumbing supplies that fit my needs. If I needed
something that isn't generally available, like a coupling for an unusual application, they would either try hard to find it or get it for me. They're very helpful.” —O. D.

“It's close by, and they're always helpful.” —P. C. F.

“They get the products to us quickly.” —P. & P.

“They have everything.” —Q. F. P.

“They're very helpful and informative.” —Q. T. & T.

“They deliver the next day.” —R. G. C.

“They respond when I call them.” —Jess R.

“The customer service” —Q. P.

“I like the supplies and the service.” —S. C. & D.

“I like that they specialize in irrigation supplies.” —S. L. D.

“They get my items and deliver them quickly.” —S. C.

“They are always on time, and they respond well.” —S. V. P.

“They can get the parts quickly.” —V. P. & H.

“They usually have 90% of the parts that I need in stock.” —V. P.

“I like that I don't have a problems with them.” —W. C. & S.

“When I send an inquiry, I get a timely response. Also, if I have questions, they get back to me right away. They seem to know a lot about the different lines of products that they carry. Some representatives from other manufacturers I've dealt with hesitate to call me back, but R.V. has good company representatives.” —W. A. S.

“I had good customer service.” —W. P. S. & P.

“We find everything we want there, and they are very helpful.” —C. P.

“I like their selection and helpfulness” —G. C. C.

“They have a large inventory of parts.” —H. A.

“They have the material we need.” —M. & B. P.

“They're pretty prompt. They also have good inventory and service.” —M. C. & E.

“They have everything I need.” —P. C.

“They are helpful.” —P. B.

“I like the availability of the material, and they can track down and get me what I need.î –
John P.

“I like their knowledgeable sales staff, and they carry a wide variety of products. They also have a quick turnaround time on orders and good wholesale products.” —R. & P. C. & W.

“We like the quick response, and our salesperson, Ken, is easy to work with.” —R. C. C.

“I like the convenient location, and they have most of what I need.” —S. C. D.

“They have everything I need.” —S. P.

“Their personnel “ —S. P. I.

“The supplies they carry” —S. A.

“The service and personnel” —T. L.

“When I usually order an item, they deliver it quickly. They also respond quickly, and they're friendly.” —W. C. & L.

“My maintenance people have no complaints.” —W. P. A.

“They're efficient, organized, and that just about sums it up.” —Z. B.

“I like their attitude.” —A. D. & C.

“Their promptness and accuracy with estimates” —A. S.

“They always have what I need on hand.” —DJ B.

“They show up in a reasonable number of days.” —C. K. B. C.

“Low price” —A. D. C.

“I like the service. Every time I order something, they deliver it to me in a timely fashion.” —F. D. P.

“The location is convenient.” —E. L.

“They have the materials that we need.” —E. B. X.

“They have almost everything I need.” —H. P. I.

“They get the stuff out quickly.” —J. S. R.

“The delivery service is good. I can get what I need when I need it.” —K. P.

“They improved the quality and speed of their service in the plumbing department.” —L. & T. I.

“Overall, they go out of their way to take care of me.” —L. G. M.

“They're friendly, and the quality is good. I can find what I'm looking for.” —L. M.

“The price is good.” —Marvin

“They're friendly, helpful, and they try the hardest they can.” —Joe M.

“Their location” —N. B. L.

“They convenient and I know everyone there.” —N. A. P.

“I like the outside salesperson.” —P. C.

“The employees are great. They make my job easy.” —J. P. P.

“The inventory that they have” —R. C. & L.

“The product availability and location” —R. E.

“The availability of the products” —B. R. C.

“They're near my shop. I've been using them for twenty-five years.” —S. P.

“The diversity they offer in their irrigation and plumbing products” —W. S. C.

“The location” —S. W. C.

“They do all right.” —S. C. R.

“Customer service” —S. R.

“They have good people working there.” —S. D. P.

“They have a good selection.” —W. Q. S. P.

“They have a lot of products, and they're an old company that has survived.” —James W.

“The location is good.” —A. C.

“The variety of materials available and great delivery” —J. A. L.

“We've been using them for twenty years. They have the steel tubs that we need, and the
people at the counter know what they're talking about. They're very helpful in getting us what we need. They have good customer service.” —A. T.

“They seem to be modernizing the crew.” —C. P. S.

“I like the customer service, billing, and they have everything.” —I. C.

“They helped us with all of our needs.” —J. W. H.

“The range of products” —W. N. C.

“The availability of the parts” —R. E.

“The new showroom” —R. C. S.

“The variety” —R. P. D.

“The unusual items” —R. P.

“The location” —S. C.

“Their location” —J. S. C.

“They have good prices.” —Scott B.

“On the irrigation side, they know a lot, and they help me out in many different ways.” —Jimmy

“They're local and convenient. They generally get back to us pretty quickly.” —K. B. M.

“The guys at the counter are very nice, and they always remember my name.” —R. E.

“They got back to me promptly.” —R. T. L.

“They give discounts to people with accounts.” —T. E.

“Daily deliveries” —S. C. K. & B.

“I like the convenience of them being local.” —D. H. I. D.

“They have a good stock.” —R. S.

“They always have the stuff we need.” —A. C.

“They have a number of good people. If I ask for a part or supplies, they help me out.
They're knowledgeable, and they usually have what I need in stock.” —A. C.

“They had a large selection, and the help was great.” —Barbara

“The selection was good.” —Becky H.

“The best thing is that they have everything there.” —Bill

“Great customer service” —C. & C. P.

“They have great customer service, and there is always someone to help you.” —Caesar

“They're knowledgeable and helpful. When they didn't have something in stock, they
ordered it promptly and efficiently.” —Daniel

“The variety of products to choose from” —Dawn C.

“They've always treated me well.” —Dewitt

“The convenient location” —Harmony S.

“They were very organized.” —Hector F.

“They were very pleasant and accommodating. They also went out of their way to help me.” —Joann

“Good selection of products” —Joanne H.

“I like their nice and friendly personnel, and I always find what I need.” —Jose

“They have a competent sales staff, good products, and I buy all my hardware there.” —Ken F.

“The availability of products that I'm looking for” —Kishin A.

“They have good service, and they answer my questions.” —L. P. C.

“Their inventory is very good.” —Mark P.

“They were courteous, helpful, attentive, and they answered my questions when I phoned them. They also called me to keep me informed about my order.” —Mejia

“The people that helped us were really excellent.” —Molly F.

“I like that they go the extra mile to find what you need. There's always someone available.” —O. C.

“Availability” —Pozzi

“I like the fact that they have everything on display.” —Sally

“I like their knowledge of the product, and they have a great service.” —Steve M.

“The selection and service” —T. C. C.

“They have a lot of counter help.” —Jeff

“The location is convenient.” —A. P.

“Most of the time, the sales staff is friendly. They're always willing to spend an extra minute with you to help you find something, “ —B. P. M.

“They have a tremendous amount of items in stock.” —Brain D.

“The service person was cooperative, and the lady was helpful.” —Mr. B.

“Good selection of products” —Chris

“Their knowledge” —Chris T.

“The majority of what we needed was in stock.” —G. P.

“The good selection of supplies and tools” —G. C.

“The product selection” —Grady J.

“Their knowledgeable people, availability and professionalism” —Mr. H.

“It was easy to do business with them. The service was pretty quick.” —Jennifer M.

“The salesman was helpful.” —Julie L.

“The people are very good.” —Khanh T.

“The service is nice and friendly. They're also efficient.” —L. B. T.

“They were helpful, and the service was good.” —M. C.

“It's a good place to go because they have people who know what they're talking about when it comes to plumbing.” —Noel

“The customer service” —P. G. R.

“They had what I needed.” —Scott

“The material and product they sell” —Trina

“They carry a good selection of parts. They had things I couldn't find anywhere else.î –
Vito M.

“The delivery is good. Also, their prices are much better than other companies nearby.î –
A. R. R.

“They were convenient. They're very close to where I live.” —Agnus G.

“They seem to have a knowledgeable staff.” —A. T.

“I liked the service, and they delivered exactly when they promised.” —Bill D.

“They know what they're talking about, and you can get what you need.” —Buchanan

“I was able to go in and out quickly. They also have plenty of knowledgeable people
working there.” —Chris D.

“The service was quick at the counter, and they had a decent selection.” —Dave

“Their knowledge and prices” —Debra Y.

“We liked the people we worked with in the salesroom. They worked for us as well as with us.” —Harry S.

“They were very helpful in the showroom.” —Hung

“The selection” —J. N. C.

“The customer service is good.” —Jennifer D.

“If they didn't have what I wanted in stock, they were able to order it and get it in a timely manner. They met all my expectations.” —John T.

“They had everything I needed. I liked the service.” —Jorge

“They found what I needed and the service was good.” —Kristin

“They get everything I want.” —L. L. P.

“The national brands they carry” —Lester B.

“They had a good working knowledge of the plumbing business. Also the service was pretty fast.” —Lorenzo

“Everything” —Manuel

“The knowledgeable staff” —Martin L.

“The prices were very competitive, and the quality of the product was good.” —Max

“They have a good selection.” —Michael

“How everything was displayed” —Mr. F.

“The availability of the products I need” —Robert N.

“The service was nice.” —Rosemary K.

“They carry a diverse selection of products, they have good service at the front desk, and
the prices are better than most other hardware stores. They hit every base.” —Sy C.

“They know what they're talking about and help you out.” —Taylor

“I found the tool that I was looking for.” —Tim C.

“They're helpful.” —Adam

“Michael and Nick were very helpful. Michael was great. He really knew how to deal with customers. It's a good store, and they have a great inventory.” —Bob L.

“The product selection is good.” —Brian M.

“They're close to my home, and I've been dealing with them for a long time.” —B. C.

“The salespeople” —Craig N.

“They have everything.” —Craig R.

“They have good people.” —I. C.

“Their location” —J. T. M.

“They're really knowledgeable.” —Jim A.

“They had a good variety of stuff to choose from.” —Linda A.

“They have good service, and they're good with special orders.” —Tim F.

“They were efficient when we placed our order.” —Lyn R.

“They have things you can't find at other stores. I like the diverse selection.” —Richard F.

“The range of products they have” —Ken H.

“They carry specialty items. They have things other companies don't have.” —Angie

“I like the product.” —Terry K.

“I went there because it was close by.” —Jerome B.

“They were nice salesmen.” —Marylyn

“They have a large selection of pipes.” —Scott C.

“They have hard-to-find items.” —Yolanda

“The product was fine, and the people there were helpful and professional.” —John S.

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