Auto Repair – Porsche Specialist


Santa Clara County

European Auto Works

(650) 966-8866

239 West Evelyn Avenue
Mountain View, CA 94041

Serving the South Bay Area

www.ea-w.com
Cliff, John, and Ralph

SERVICES
All German-made Vehicles
Bumper-to-bumper Repair
Preventive Maintenance

HOURS
Mon – Fri: 8am–6:30pm

CREDIT CARDS
Discover, MasterCard, Visa

GUARANTEES
12 month/12,000 mile on all repairs



Workers Comp Insurance
Liability Insurance
State License No. AK196843
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 125 random customer surveys made since October 2007 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that European Auto Works has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1150.

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Survey Comments

European Auto Works has operated from the same Mountain View location since 1987. Ralph Foglein started the company as a solo venture and built the business on the philosophy that if he provided good work and treated customers well, he would succeed. Twenty years later, it’s clear he was correct.

European Auto Works’ specialty is Germanmade vehicles including Audi, BMW, Mercedes, Porsche, Volkswagen and Volvo. The shop, spotless and outfitted with the latest technology and equipment, is where meticulously trained technicians take on everything from routine maintenance to complete engine overhauls. They’re qualified to work on transmissions, brakes, fuel and electrical systems as well as power windows and sunroofs including many items that people assume only dealers can do. Customers are always impressed with European Auto Works’ technical skill and their honest, professional approach to their work. They stand firmly behind everything they do and back all work with a 12-month/12,000 mile warranty.

COMPANY PHILOSOPHY
“At European Auto Works you’ll get the dealership- quality services with a much more personal approach. We don’t use ‘production line’ methods – everything we do is geared toward what your particular vehicle needs. Our goal is to earn the customers’ future business and inspire them to refer us to friends and family.”

EXCERPTED SURVEY RESPONSES
“The people understand and care about the business. They are friendly and very knowledgeable.” —Duane B.

“The guy who helped me out, Cliff, was very helpful and knowledgeable. He did a good job in getting my car back to me on time.”—Siva D.

See Survey Comments