Mortgage - Banks

Santa Clara County

Bank of America –
Steve Marchana

(408) 369-5801
(408) 891-0419 Cell

1999 South Bascom Ave
Suite 810
Campbell, Ca 95008

http://mortgage.bankof
america.com/stevemarchana
steve.marchana@
bankofamerica.com
Steve Marchana, Senior Loan Consultant

SERVICES
Home Loans
Refinancing
Second Mortgages
Equity Lines of Credit

HOURS
Mon – Fri: 8am – 5pm
Other Hours By Appointment



Workers Comp Insurance
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 67 random customer surveys made since December 2005 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that Bank of America – Steve Marchana has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 795.

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Survey Comments

Mortgage Loan Officer Steve Marchana has over 20 years of experience working in the real estate industry and has been a Retail Loan Consultant for over eight years. He is a Notary Public, and a certified CalHFA 1st time homebuyer specialist. His continuing education includes a certificate in communication, as well as Real Estate Appraisal, and classes in Economics. Mr. Marchana’s extensive background in both the title industry and with complex subprime loans, along with Bank of America’s excellent products and customer service, make him well equipped to provide an outstanding experience to his clients.

Whether you need a loan to buy a house, refinance your current home with/without cash out. or if you need a second loan or line of credit, just give Steve a call and he will help you through the process.

COMPANY PHILOSOPHY
“My philosophy is pretty straightforward. I know what kind of service I want and that’s what I provide — an honest opinion, an honest time-frame and no surprises. Basically, I tell each client what they need to know and what I can offer, then I deliver it in a timely fashion.

EXCERPTED SURVEY RESPONSES
“Steve was easy to work with, everything was very clear and professional.” —David B.

“Everything was clear cut. The process worked well, Steve was easy to work with and the clerical end was handled well.” —Michael B.

“He was very personable, helpful and explained things well.” —James C.

“He is very honest and goes into detail concerning the different options available to customers.” —Jan C.

“He was very responsive and got me the best deal. Everything was just about perfect.” —Craig C.

See Survey Comments