Flooring Showrooms

Santa Clara County

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What is the best thing about Abbey Carpet Flooring Center?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/22/2005 and 11/14/2007. Customer last names have been initialized for privacy. 

"They were on time, and they have a good service."
- Emma B.

"She gives me great deals." - Lynne M.

"The prices." - Barton S.

"They did a good job." - Dennis O.

"They are conveniently located and the customer service was great." - Julie K.

"I like the personal assistance I received." - Jon B.

"They gave us everything we wanted." - Arleen D.

"They delivered what they promised." - Greg M.

"The customer service" - Amanda S.

"They were professional and prompt." - Paul S.

"They were prompt, and they got back to me quickly." - Marlen C.

"They seemed upfront and trustworthy." - Monica F.

"Very good service" - Mary G.

"The owners' wife is perfect and very helpful." - Gayle W.

"They have a terrific selection and I think Nancy is great." - Stacy D.

"I ordered my material, and they were prompt and the price was right on the money." - J. L. M. D. I.

"I like that the work is high quality. Nancy went out of her way to help us." - La B.

"The service was nice." - Tad M.

"The service they provide is great." - Joe W.

"They were efficient, the installation was good, and
the price was fairly reasonable." - Kevin D.

"They came through as promised and the quality was good." - Susan F.

"Everything happens very quickly and well." - Julie F.

"They have very good service and we were completely satisfied." - Walter V.

"Both times that they were here, it was done when they said it would be done. All the arrangements that needed to be completed were done efficiently." - Barbara C.

"The expertise and the knowledge" - Richard G.

"The neighborhood convenience" - H.J.K. E.

"They have a good variety." - Lee K.

"They were professional and timely." - Loretta M.

"The floor was absolutely fabulous and the service was even better." - Louise T.

"Everything went very well." - Everett W.

"They were true to their word, and they did a good job." - Sally C.

"The installer was really good. My saleswoman was the best in the world, she was very polite, knowledgeable, and helpful." - Mollie R.

"They are a small enough enough to be able to talk to and easy to deal with. The carpet intallation was also very good. I have used them twice in the last three years, and I had the same installer both times." - Cindy F.

"The service!" - Tana L.

"They are professional and nice to work with." - Pat V.

"I think the Lewis Stanton is great." - Jim K.

"The salepeople are very helpful and informative. They stick to their promised dates and estimates." - Carol M.

"I like Lewis and the personalized service. He was terrific." - Robert S.

"We love them because they had it done in a decent time." - Pam B.

"They were efficient, and they got good men to lay out the carpet. They did a good job, and I was satisfied." - Julia C.

"I love the remnants, I had a blast going through them." - Carol E.

"They came in, worked straight through, and didn't stop until everything was done. They moved the furniture and even brought me samples since I mentioned I couldn't get out of the house. They did a wonderful job." - Peggy G.

"The work and the purchase is done in a short amount of time." - Michelle R.

"Their customer service was great, and they did good work." - Darlene A.

"Christine was great." - Nancy G.

"They followed directions really well, and Christina was very pleasant." - Danny L.

"Their follow through and the installation were fine." - Judy C.

"Nancy and her staff know what they are doing and have good knowledge of the product." - Robert W.

"I like the personal attention we received and the non-pushy atmosphere." - Sandy D.

"Christina was great. I would do business with her anytime." - Mitchell F.

"Overall we were very satisfied with the whole experience." - Kenneth C.

"They were able to do it the next day." - Scott S.

"They gave us what they wanted in a timely manner." - Sullivan P.

"The quality of the material." - Gomez C.

"The lady at the reception desk was very helpful." - Solo B.

"The selection." - Meyoung W.

"The sales lady had a nice personality." - Helen O.

"I had a good salesperson to help me. They let me take the samples home and they offered full service with edging and padding. I got good personal service." - Michelle C.

"The floors were high quality." - Maria D.

"They had a nice showroom, and they seemed organized and competent." - Sarah M.

"Their professionalism" - Sara S.

"I like the owner. She's very professional, and they did everything I asked." - Diane N.

"They were very helpful, and they were fast." - Steve G.

"They have a good selection of rugs." - Runa M.

"I like the carpet itself and the installers." - Mary H.

"They were timely and very responsive to my needs." - Ellen A.

"They were very patient." - Corinne M.

"I like the owner and Christina." - Shirley C.

"The service was fine." - John M.

"They were very responsive in cutting some carpet for me." - Douglas F.

"They were easy to do business with." - John T.

"They have a nice selection, good service, and the price is right." - Elsa A.

"They were prompt, and they came when they said they would. They finished when they said they were going to." - Ken W.

"The price was right, and they came out right away." - Egisto F.

"The quick and efficient service" - Alana F.

"Louis is very responsive and helpful when it comes to dealing with problems." - Jane G.

"The salesperson was very personable." - Jerry M.

"The selection" - Donovan J.

"The price was good." - Marland C.

"The guy came out, took measurements for the carpet, and responded when there was a problem." - Liann Q.

"The showroom and the selection are very good." - Lisbeth K.

"The price and the service are very good." - Joe S.

"One-stop shopping" - Phillip K.

"I liked the workmanship, the way they installed the carpet, and they were careful with the furniture." - Paul S.

"They were easy to get to." - Tracy H.

"I like the selection, and they were able to fit us into the schedule. The owner was very nice and easy to work with." - Cheryl M.

"They were straightforward." - Kristen H.

"They have a nice selection." - Anne M.

"The installers were great, clean, fast, and they did a good job." - David D.

"They have a variety of carpets." - Genevieve A.

"The person in the showroom was very helpful." - Melissa B.

"The presentation at the store" - Merlanne D.

"The salesperson was great. She was very helpful and I would only use them again because of her." - Linda R.

"Bud was great to work with." - Betty T.

"They seemed nice." - William R.

"They were friendly." - Libby O.

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