Auto Repair

Santa Clara County

AAA Car Care Plus

(408) 247-5405

2615 Keystone Avenue
Santa Clara, CA 95051

Serving Santa Clara County

www.aaa.com
mark_woods@csaa.com
Mark P. Woods, General Manager
Ricardo Mendieta, Supervisor Automotive Services

SERVICES
All General Repairs
Brake Service
Maintenance Services
Suspension Repair
Smog Check & Repair Air Conditioning Repair

HOURS
Office:
Mon – Fri: 7:30am – 6pm
Sat: 7:30am – 5pm

CREDIT CARDS
Amex, Discover, MasterCard, Visa

GUARANTEES
2 year/24,000 miles on Parts and Labor for Members
1 year/12,000 miles on Parts and Labor for Non-Members

EMPLOYEES
18



Workers Comp Insurance
Liability Insurance
State License No. 44924
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 101 random customer surveys made since August 2008 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that AAA Car Care Plus has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1388.

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Survey Comments

AAA Car Care Plus in Santa Clara has been doing business since the early 1970s. Originally a smog check and diagnostic shop, it added maintenance and repair services in 1999. The shop was founded to assist AAA with keeping its members’ vehicles in top operating condition, thus reducing the incident of breakdowns and calls for AAA roadside assistance. And who wouldn’t rather arrive safely at their destination than spend time waiting by the side of the road?

Whatever make or model vehicle you own, AAA Car Care Plus will help keep it – and you - on the go. They perform all regular maintenance from oil changes and tune-ups to scheduled service. Certified, experienced technicians are qualified to handle most minor and major mechanical repairs. And everything is backed by a comprehensive 2 year/24,000 miles on parts and labor for members and 1 year/12,000 miles for non-members.
 
The good news: AAA Members receive a 10% discount on labor. The even better news: you don’t have to be a AAA member to take advantage of AAA Car Care Plus’ expert car repair and maintenance services. Everyone is welcome. They offer Saturday hours in addition to being open during the week, so stop in for a vehicle check-up. The shop is conveniently located a half block off Stevens Creek Auto Row and Saratoga Avenue at Keystone.

COMPANY PHILOSOPHY
“We truly care about and cater to the customers’ needs. It’s our pleasure to explain exactly what their car needs and address all their concerns. Our goal is to give them superior service, true value, and a safe, reliable vehicle.”

EXCERPTED SURVEY RESPONSES
“I always use them because I trust them. They are reliable.” —Gulliver V.

“I’ve used their services for thirty years. They’ve always been there for us. I appreciate the continu­ity.” —Helen M.

See Survey Comments