Furniture – Teak

San Mateo County

Tom’s Outdoor Furniture

(650) 366-0411

1445 Veterans Blvd
Redwood City, CA 94063

www.tomsoutdoor
furniture.com tomsfurniturestore@
yahoo.com
Tom Haid, Owner

SERVICES
Outdoor Furniture Sales
Teak

HOURS
Open Daily, Year Round

CREDIT CARDS
Amex, Discover, MasterCard, Visa

EMPLOYEES
10


Workers Comp Insurance
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 175 random customer surveys made since April 2005 asking each customer: "Would
you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Tom's Outdoor Furniture has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1086.

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Survey Comments

Tom’s Outdoor Furniture has been enhancing the lives of Bay Area residents since 2001. Located near Highway 101 in Redwood City, the company specializes in building high-quality teak tables, chairs, benches and accessories for outdoor use.

All furniture is constructed on the store premises from Grade A teak imported from Indonesia. Teak combines a rich and pleasing appearance with a durability that is unequalled by other timber. The wood is grown on government-sanctioned plantations, ensuring that natural rain forests and habitats are never disturbed. Customers have the peace of mind of knowing they are purchasing the best wood available from an environmentally friendly source.

Let Tom and his staff help make your back yard a personal retreat—a comfortable and attractive place for family and friends to gather and enjoy outdoor activities. Stop by their store or visit their website to see examples of the beautiful furniture they offer.

COMPANY PHILOSOPHY
“‘Step Outside and Enjoy Yourself’ is our motto. We help our customers expand their living space to the great outdoors right in their very own back yard. After all there is no place like home. We match the furniture to the individuals needs from start to finish. We have a full woodworking shop where we can take care of any after-sale needs. Any problems, just bring it in and we can fix it or replace it. You’ll never get the runaround at Tom’s!”

EXCERPTED SURVEY RESPONSES
“I like the personal service, knowledgeable people, and genuine involvement with the customer.” —Linda A.

“They had the furniture in an open area and allowed you to look on your own. They had enough people on hand if you needed them or had any questions. They were very friendly and great with the kids.” —Julli W.

“They were friendly, they explained everything thoroughly, and the prices were good.” —Tracy K.

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