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Smart Plumbers & Rooters
(866) 249-2400
Serving Santa Clara & San Mateo Counties
www.smartplumber.org
leejin@sbcglobal.net
Jin Lee, Owner
SERVICES
Drain Cleaning
Faucets & Toilets
Gas & Water Lines
Garbage Disposals
Water Heaters
Excavation
Hydro Jetting
Trenchless Pipe Work
Video Line Inspection
HOURS
24-Hour Service
CREDIT CARDS
Visa, Mastercard
Amex, Discover

Liability Insurance
State License No. 825685
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based on 139 random customer surveys made since Dec. 2005 asking each
customer: "Would you use this company again?"

CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."

RATING
STATUS
We declare
that Smart Plumbers & Rooters has passed all of the rating steps and has earned
the Diamond Certified award, Certificate No. 789.
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to list
Survey
Comments |
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When he decided to enter the plumbing
industry, owner Jin Lee conducted
exhaustive research into the full
range of plumbing problems and their solutions,
the current code requirements in the industry,
and the variety of fixtures available. Their website, www.smartplumber.org, offers a useful summary
of the information he’s gathered.
Smart Plumbers & Rooters is a full-service plumber offering drain cleaning, and repair and
installation of drains, faucets, toilets, gas and
water lines, garbage disposals, and water heaters.
They also take on excavation projects, and offer
hydro-jetting and trenchless pipe work as well
as video line inspection.
They’re available 24 hours a day, every day of
the week and accept all major credit cards. They
guarantee drain cleaning for 90 days and their
installations carry a one-year guarantee on parts
and labor.
EXCERPTED
SURVEY RESPONSES
“It was a sensational experience. Everything was great.” —Tom F.
“Straightforward service, no nonsense, and reasonable prices” —Michael M.
“They were responsive, courteous,and honest I really trust them.” —Thomas H.
“I liked the way he explained the problem and his approach to it. I felt that he was honest and
knowledgeable.” —Halina G.
“I liked how quickly they responded,and the service was great. They had all the bases covered,
and they saved us money because we didn’t have
to buy things we didn’t need.” —Rod P.
“Everything was done the way I wanted. He was very polite and hard working.” —Cole E.
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Survey Comments
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