Plumbing

San Mateo County

Smart Plumbers & Rooters

(866) 249-2400

Serving Santa Clara & San Mateo Counties

www.smartplumber.org
leejin@sbcglobal.net
Jin Lee, Owner

SERVICES
Drain Cleaning
Faucets & Toilets
Gas & Water Lines
Garbage Disposals
Water Heaters
Excavation
Hydro Jetting
Trenchless Pipe Work
Video Line Inspection

HOURS
24-Hour Service

CREDIT CARDS
Visa, Mastercard
Amex, Discover

 Liability Insurance
 State License No.         825685
 Current Complaint File
 Legal & Finance
 Business Practices

CUSTOMER LOYALTY
Based on 139 random customer surveys made since Dec. 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Smart Plumbers & Rooters has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 789.

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Survey Comments

When he decided to enter the plumbing industry, owner Jin Lee conducted exhaustive research into the full range of plumbing problems and their solutions, the current code requirements in the industry, and the variety of fixtures available. Their website, www.smartplumber.org, offers a useful summary of the information he’s gathered.

Smart Plumbers & Rooters is a full-service plumber offering drain cleaning, and repair and installation of drains, faucets, toilets, gas and water lines, garbage disposals, and water heaters. They also take on excavation projects, and offer hydro-jetting and trenchless pipe work as well as video line inspection.

They’re available 24 hours a day, every day of the week and accept all major credit cards. They guarantee drain cleaning for 90 days and their installations carry a one-year guarantee on parts and labor.

EXCERPTED SURVEY RESPONSES
“It was a sensational experience. Everything was great.” —Tom F.

“Straightforward service, no nonsense, and reasonable prices” —Michael M.

“They were responsive, courteous,and honest I really trust them.” —Thomas H.

“I liked the way he explained the problem and his approach to it. I felt that he was honest and knowledgeable.” —Halina G.

“I liked how quickly they responded,and the service was great. They had all the bases covered, and they saved us money because we didn’t have to buy things we didn’t need.” —Rod P.

“Everything was done the way I wanted. He was very polite and hard working.” —Cole E.

See Survey Comments