What did you like best about Honda Hospital?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/19/07 and 12/27/07. Customer last names have been initialized for privacy. 

“I felt very comfortable with them.” —Theresa M.

“They were able to explain things very well.” —Sonia H.

“I like that they seem to be really good at what they do, and they have good customer service.” —Jennifer L.

“Their knowledge and customer service” —Cameron O.

“They were fast and on time.” —Edward S.

“I think they're great.” —Kenneth K.

“I think they're reliable.” —Andree C.

“They're very friendly and very knowledgeable.” —Mary C.

“They were knowledgeable, friendly, honest, and timely.” —Stephan K.

“I like the service, honesty, and record keeping.” —Irwin M.

“They were very straightforward. They even gave me a ride to work.” —Hugo M.

“They did the work right away.” —Salvator V.

“They do what they say they're going to do.” —Don C.

“They're very knowledgeable and very thorough.” —Martha M.

“They're honest, they do good work, and I feel confident with them.” —Carol B.

“The quality of the work” —Timothy B.

“Honesty, thoroughness, and overall customer service” —Colleen L.

“Their honesty and integrity” —David M.

“They're very reliable, and they do what they say they're going to do.” —Diane M.

“They treat me like I'm smart and take care of my car.” —Laura E.

“I like the good work they do.” —Barbara V.

“I think they're very nice and friendly.” —Nancy F.

“They treated me very well.” —Garry L.

“I think they do good work.” —Anil M.

“I like their service.” —Chris D.

“They're very knowledgeable, and they donít rip you off.” —Meghan H.

“I have been going there for twenty years, and they take good care of my cars.” —Pamela P.

“I just trust them.” —Kari H.

“I like the fact that they're reliable and very honest.” —Scott J.

“They seem to get the job done.” —Gary P.

“I like their friendliness.” —Carol S.

“They're fair, straightforward, and experienced.” —Suzanne C.

“They're personable, they explain everything to you, and they give you a sense of trust.” —Terri C.

“I think they're very honest, and they do good work.” —Terry D.

“They're very honest. You feel like your being taking care of, and they use certified
Honda parts. I think they really go out of their way for the customer.” —Fred S.

“They're friendly, and they know what customer service is all about.” —Janice C.

“They do a good job of getting the work done.” —Kristen P.

“They have good customer service.” —Ana W.

“I like their personable service and good rates compared to dealerships.” —William H.

“They're very accommodating.” —Bill B.

“They're very thorough and courteous.” —Harold J.

“They were efficient, and they fixed the problem.” —Lisa B.

“They were on time, and they took care of business.” —Gillian N.

“They just do the best work.” —Natalie H.

“I feel like I can trust them.” —Tony G.

“They're fast, and they know what they're doing.” —Jerry S.

“They do the work right. They're also courteous and knowledgeable.” —Angie C.

“They're friendly, honest, and very thorough.” —Dominic C.

“They're friendly, courteous, and they do good work.” —Carol K.

“They send us reminders, and when we bring our car in, they know exactly what it needs.î
- Kadi N.

“They always do a very good job.” —Vera M.

“They're honest, open, friendly, and they help us out with their service.” —Betty M.

“I thought they were clean and neat.” —John M.

“I liked pretty much everything about them.” —Rebekah L.

“Good service and reliable” —Manuel P.

“I believe they're honest, and they fix things that need to be fixed.” —Harry L.

“I thought they were friendly.” —Deborah W.

“They were really responsive, and they did quality work.” —Vern B.

“I liked the ability to schedule the appointment online. They also seemed very
knowledgeable.” —Ryan T.

“They're convenient, and the repairs are done to a high standard.” —Tony R.

“They're prompt, on time, and they do good quality work.” —Wendy S.

“They seem to be really reliable.” —Deborah P.

“I liked their professionalism. They have a clean shop, and they work quickly.” —Carlos F.

“I think they're very friendly and knowledgeable.” —Tina I.

“They were fast. They got it the job done in thirty minutes.” —Robert D.

“I like the overall quality.” —Eric S.

“They have good customer service.” —April P.

“Great customer service and very honest” —Paul P.

“They have good customer service, and they know you by your first name.” —Linda F.

“I think they're honest and reliable.” —Julien W.

“The people were nice, and they explained what was going on.” —Tom M.

“Their service is great. I've been satisfied since I've been there.” —Margaret F.

“I like the fact that I feel like I can talk to them. They always answer all my questions.” —Bill P.

“I think they're very good, honest, and their work has always been very good. I've never
had a problem with them.” —Karen P.

“I like their prompt and courteous service.” —George R.

“I feel very confident with them.” —Donna S.

“I like the work they've done, and they're honest with me. I feel like they are fair, and they
care about my car.” —Denise M.

“They only do necessary repairs.” —John A.

“Their consistency” —Larry L.

“I feel confident in the work that they do.” —James R.

“They were upfront, personable, and prompt.” —Sallie P.

“They're honest, upfront, and the service is good.” —Mark D.

“I think they have a good location.” —Deborah L.

“They're very helpful, friendly, and nice.” —Jennie L.

“I can get an appointment almost immediately.” —Vinayak K.

“It was professional and straightforward. The guy at the desk was very good.” —Greg S.

“Service” —Laura K.

“They do good work at reasonable prices.” —Michael T.

“They offered me a loaner car while my car was being fixed.” —Roy B.

“They seem to be very detailed orientated, nice, and clean.” —Todd W.

“Personalized service” —Joann C.

“I think they do good quality work, and I love the their website.” —Adrian B.

“Good customer service” —Bill F.

“I feel like they know my car. I drive an Acura.” —Lola S.

“I think they're very honest people.” —Michael B.

“Friendly and on time” —Peter D.

“They seemed very knowledgeable.” —Denis R.

“They do a good job.” —Charles C.

“They were thorough, and they explained things to us clearly.” —Kathy O.

“They're convenient to where I live.” —Steven F.

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