Auto
Repair Specialist - Hybrid
San Mateo County
Honda Hospital
(650) 342-8480
330 South Claremont Street
San Mateo, CA 94401
Serving the Peninsula
www.hondahospital.com
www.hybridhospital.com
kris@hondahospital.com
Kristine and Dan Cesena, Owners
Robert Pierinelli and Dave Toole, Owners
SERVICES
Acura, Honda & Hybrid Vehicles
Computer Diagnostics
Maintenance & Repair
Scheduled Service
HOURS
Mon – Fri: 7:30am – 5:30pm
Saturday: Hours by Appointment
CREDIT
CARDS
Amex, Discover, MasterCard, Visa
EMPLOYEES
26
Workers
Comp Insurance
Liability Insurance
State License No. AC215422
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 125 random customer surveys made since March 2007 asking each customer:
"Would you use this company again?"
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that Honda Hospital has passed all
of the rating steps and has earned the Diamond Certified award, Certificate
No. 1059.
Award-winning Honda Hospital has been doing business from the same San Mateo location since opening its doors in 1987. Owners Kristine, Dan, Robert and Dave have 100 years combined experience in the automotive industry. While skilled in working with many auto makes and models, their
primary focus is service and repair for Honda, Acura and hybrid vehicles.
You’ll be impressed by the clean, state of the art facilities where ASE and Master Certified technicians will work on your vehicle. Same-day turnaround is available for most services and repairs. Only quality original parts are used and Honda Hospital has access to service and repair information directly from Honda and Acura. The pricing is very competitive and special financing is available. All technicians undergo continual training to keep up with advances in technology as well as the specific demands of working on hybrid vehicles.
Honda Hospital has received the ASE Blue Shield of Excellence Award, is an AAA Approved Auto Repair Facility and enjoys affiliations with many automotive industry associations.
COMPANY PHILOSOPHY
“We understand cars. Many of our customers don’t. We take the time to explain exactly what we need to do and address any questions and concerns.
Putting the customer at ease is important to us – just as important as providing excellent service for their vehicle. We want them to know that we care about them and about their car.”
EXCERPTED
SURVEY RESPONSES
“I like that they seem to be really good at what they do, and they have good customer service.” —Jennifer L.
“They were knowledgeable, friendly, honest, and timely. —Stephan K.
“They’re personable, they explain everything to you, and they give you a sense of trust.” —Terri C.
“I think they’re reliable.” —Andree C.
“I felt very comfortable with them.” —Theresa M.
©2002-2008 | American Ratings Corporation
