Carpet & Upholstery Cleaning
San Mateo County
What did you like best about Heaven's Best Carpet & Upholstery Cleaning? The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/11/07 and 6/25/08. Customer last names have been initialized for privacy. “I know the two people. I trust them in my building. They care about what they are doing.” —C.C.C.H. “They were really nice.” —B.D. “Their promptness and how professional they are” —B.P.B. “They're efficient and thorough.” —F.P.C. “They get all the spots. I feel like I can trust them. They are all very nice.” —F.F.E. “He was efficient and worked within our time frame. He did what I needed. He also answered my questions promptly.” —C.R.G. “Patrick is very responsive, reliable, caring, and courteous. He always does a good job when we use them.” —L.L.I. “They were pleasant on the phone, they came when they were supposed to, they were responsible when they cleaned, they put things back just how they found them, and they provided the service at the same price they quoted.” —E.J.I. “I liked the salesman and the good people they have working for them. They have great customer service. They are upfront and honest. I have tried three other carpet cleaning companies, but there really is no comparison.” —P.C.R. “It dries really fast, and the pricing is reasonable. We also like the little samples they leave.” —B.I. “Patrick and his wife are very courteous. They always try to accommodate us, and they always do a really nice job. I just like the way they operate.” —F.A. “They are personable, they arrive on time, and they get done in a timely manner.” —T.G. “I like everything about them. They get the spots out of my carpets, which saves me money. I love them and would recommend them to others. Patrick is fabulous.” —T.P. “I have used them several times. The always come on time and do a great job.” —Barbara A. “I found them to be easy to converse with. They are amongst the best companies I have ever done business with.” —Bob D. “They arrived on time and did the job.” —Charles L. “I liked the fact that my carpet came out nice and dry. They were just marvelous. They went above and beyond the call of duty.” —Elaine J. “They did a great job, and it was done on time.” —Gail B. “I liked the couple that came out. They did everything I asked. They did an excellent job.” —Jeanette S. “I have recommended them to everyone. They were just awesome. The job they did was done unbelievably quickly. The owner has a high degree of integrity. I liked the great service and the personal care that I received from them. I feel that I can just trust them, which is really out of character for me. I have even left them alone in my house. I plan to keep using them.” —Loretta R. “They were nice, very efficient, and I was comfortable having them in my house. I would highly recommend them to others.” —Lynn J. “Patrick is a wonderful, conscience individual. Both him and Joyce are just wonderful people. They always call back to check if there is anything else I need.” —Pam S. “They were on time, they did a great job, and they finished when they said they would. They did it for the price that they quoted me.” —Terry C. “Their customer service, everything went just fine.” —Vicky M. “They were friendly and nice.” —Katherine W. “They really do a good job even though we have several dogs and cats. They get the spots and stains out.” —Julia B. “I like the way they clean.” —Julia C. “Everything was great.” —Jeri D. “They are very responsive, and they do excellent work.” —Nick D. “They are pleasant people that work very hard.” —Mrs. D. “They seemed very thorough, and they got the spots out. I was very impressed.” —F. F. E. “The work they do is very good. The carpets look brand new. I have referred them to several people.” —F. A. “They are honest and straightforward. They also do a good job on my carpets.” —Michael G. “They were really nice and accommodating. We were very happy.” —G. S. C. C. “They are convenient, courteous, and professional.” —Pierre I. “They work hard and do a thorough job.” —Caroline S. “They are friendly, professional, and responsive.” —Mario “They are very friendly, they explain everything they are doing, and they do a good job.” —Joyce “They were very pleasant, neat, and very clean.” —Jack N. “They were able to get some stains out that other companies couldn't.” —Deborah P. “Great service and work” —Howe-Murphy R. “I really like Patrick and his wife. They make me feel comfortable.” —Elizabeth S. “They were professional, and they cleaned up after themselves.” —James S. “They are very courteous, thorough, and they do a fantastic job cleaning the carpets.” —Pam S. “I liked the way they cleaned the carpet. They also left us some cleaning products that work wonders. Some blood from my dog got on the carpet, but the cleaning product they gave us got the stains out.” —Lingua T. “They got rid of a lot of spots I had on my carpet.” —U. S. M. “They know what they are doing.” —Ed V. “They were conscientious, meticulous, and they did a great job.” —Judy W. “They came on time and did a good job.” —Karen W. “They were on time, polite, and they got the carpets clean.” —Chandler “They got the stain out.” —Sarah H. “They came in when they said they would and did a very good job.” —Jamie F. “The process is really great. They cleaned my coffee stains.” —Brent “They were quick, thorough, prompt, and nice.” —H. S. H. “I liked the thoroughness and promptness of their work.” —J. H. T. S. “They are easy to do business with.” —Peter L. “They are friendly, and they seem to care about what they are doing.” —Pam “Their follow through and customer service” —Jean H. “They did a great job.” —Emma S. “They are very friendly.” —Tom H.
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