Roofing
San Mateo County
Eastman
Roofing &
Waterproofing, Inc.
(800) 287-2006
Serving the Bay Area
info@eastmanroofing.com
Jim Eastman, Owner
SERVICES
Emergency Roof Service
“Green” Roofs
New Roofs – All Types
Warranted Repairs
Waterproofing
Skylights & Gutters
“Energy Star” Roofs
Dryrot Repair
HOURS
Mon – Fri: 8am – 5pm
24-Hour Emergency Service
CREDIT CARDS
Visa MasterCard
Financing – 6 Months Same as Cash
EMPLOYEES
20
Workers
Comp Insurance
Liability Insurance
State License No. 621019
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 100 random customer surveys made since March 2007 asking each customer:
"Would you use this company again?"
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that Eastman Roofing & Waterproofing, Inc. has passed all
of the rating steps and has earned the Diamond Certified award, Certificate
No. 1069.
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Eastman Roofing & Waterproofing is a family-owned and operated company serving the Silicon Valley since 1979. With their unique background in both roofing and general construction they have the expertise that most roofing contractors just don’t have. Their company holds both a General Contractor’s license and Roofing license. Because Eastman Roofing & Waterproofing, Inc. understands the relationship of the roof to the entire building (some roof issues are actually building problems), they can offer customers far more quality, consistency, and peace of mind.
Eastman Roofing & Waterproofing, Inc. offers 24-hour temporary storm repairs, waterproofing, skylights, gutters, roof repairs and maintenance and replacement on all types of roof systems. Their technicians undergo periodic training and all are factory certified for the products they install. This enables Eastman Roofing & Waterproofing, Inc. to offer extensive long-term manufacturers’ warranties. Each job is reviewed after completion to ensure the work was done to Eastman Roofing & Waterproofing, Inc.’s quality standards and to the customer’s satisfaction.
COMPANY PHILOSOPHY
“Eastman Roofing & Waterproofing, Inc.’s motto is ‘Done Once, Done Right, at the Right Price.’ Our goal is to achieve 100% customer satisfaction by educating the client about problems, products, people, and pricing (visit our website or call us for a FREE “How to Make a Successful Construction Investment” Consumer Booklet). Our roster of long-term clients, referrals and satisfied customers proves that we are serious in our commitment.”
EXCERPTED
SURVEY RESPONSES
“They are dependable and they did a good job on my roof.” —Betty K.
“They showed up when they said they would; they were timely and professional.” —Tony B.
©2002-2007 | American Ratings Corporation
