What did you like best about Bay Area Tree Co. Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/9/07 and 10/4/08. Customer last names have been initialized for privacy. 

“They do good work.” —Emma E.

“Their thoroughness and cleanliness, I thought they did a great job.” —Gail G.

“They do very neat work, and they are very fast at it. They also clean up after themselves.” —Jim G.

“They were on time. They came in, did the job, and left. It was great customer service.” —Eric H.

“Punctuality, they were here when they said they would be.” —Eddy H.

“Their promptness, quick service, and thorough work, they did a really good job. The supervisor was very good. The crew was excellent.” —Ron J.

“The fact that the people who cut the trees knew what they were doing, they weren't just a bunch of guys off the street. They were trained in what they were supposed to do. It was a very difficult job. They were great. Their customer service was excellent.” —Vivian J.

“They were quick, and they did a good job. They also cleaned up afterwards.” —Sal L.

“They were prompt and efficient. They did what they said they would do. Everything was fine. I couldn't be happier.” —Trudy M.

“I've used them for 15 years. It has always been the same people, Louie and everyone. I feel like over time, we have built a strong working relationship.” —Nettie R.

“They're professional. That's the bottom line.” —Robert R.

“They did a good job, and the price was right. They always called a couple days after the service to make sure everything was right. Sometimes, if I was not home, they called and make sure it was done the way I wanted it.” —Bonnie R.

“Out of the ten different companies we've used, they were the best. They came when we asked them to, and they came very quickly. I think Louie has a lot of experience. They kind of had an academic approach. They were not just landscapers.” —Mike S.

“They were efficient, and the workmen were good.” —Arnold B.

“They seemed to know what they were doing.” —Nancy B.

“I liked that they were willing to do some additional things that I wanted done.” —Maria J.

“They came on time, and they did a good job. They cleaned up well. I had no complaints from my neighbors.” —Peter M.

“They were reliable, they came on time, and they did a pretty good job.” —Helen M.

“They were very courteous. They did a great job.” —Mario P.

“They did what they said they were going to do. They were on time and neat about cleaning up.” —Florence K.

“Promptness, friendliness, service, and the follow-up” —Dan M.

“They came in and promptly gave me a bid. They did all of the work in one day. I was very happy with that.” —John M.

“Friendly and courteous” —Chris R.

“The guys were professional and courteous.” —Carolyn S.

“They did the job. They were on time and they cleaned up.” —Helen A.

“We were very happy with them and we would use them again anytime.” —Mike H.

“They were prompt, honest, and friendly. They cleaned up really well. I thought they did a nice job.” —Eddie H.

“I enjoyed their service. They did exactly what I had asked and I already have recommended them to everyone.” —Charlene H.

“They did a good job trimming the tree. They cleaned up well and the estimate was very reasonable.” —Jean J.

“They're very professional and I liked the way they handled things.” —Susan L.

“Their customer service.” —Christine L.

“They did what they said they would.” —Dale L.

“They did a beautiful job. They handled everything very well.” —Bernadine M.

“They were very efficient, clean and it turned out just fine.” —Carolyn M.

“They knew what they were doing and they were pleasant to have around.” —Griff N.

“They were in and out.” —Emil R.

“They are outstanding with their service.” —Charles S.

“I liked the fact that they knew what they were doing. They were here when they said they would be.” —Barbara W.

“They were prompt and very polite. They cleaned up.” —Judy W.

“They came out on time. They were willing to work with their customers. They knew what they were talking about. They were very professional.” —Colin W.

“Prompt and reliable, they did a good job.” —Tom F.

“They are very punctual. They have a good crew.” —Kathleen M.

“They were on time and they cleaned up.” —Tim R.

“They seemed very professional. They knew what they were doing.” —Jim S.

“They pretty much did everything that I asked.” —Norma G.

“I liked the owner, Louie. I always use them.” —Linda M.

“The office staff was wonderful.” —Barbara S.

“We are happy. I know my husband is very satisfied.” —Larry K.

“They were quick, convenient, and they did a good job cleaning up after themselves.” —Jose M.

“They came out, went over everything, and gave me good advice on what to do.” —Ron M.

“Their attention to detail and knowledge with issues related to trees and cleanliness” —Christine M.

“They seemed like they knew what they were doing, and they got the job done.” —John M.

“They were very efficient and cleaned up on time.” —Bill M.

“They returned my calls and showed up when they said they would.” —Jim M.

“They were on time, had a good price, and were very professional.” —Al M.

“They knew what they were doing, and they cleaned up after themselves.” —Kathy M.

“Their efficiency, and they were very courteous.” —Val L.

“Their promptness, reliability, and good prices” —Anne L.

“They came and did their job. They were very neat and polite.” —Niko L.

“They came, got the job done, and cleaned up after themselves.” —Jan L.

“They came out, did the job, and cleaned it up.” —Pat L.

“They were very neat, clean, and accommodating. They had fair prices too.” —Matt K.

“Their professionalism, and they completed it in a timely manner.” —Sue L.

“They were prompt, clean, and neat. Their prices were fair.” —Jim K.

“They gave me professional advice and had fair prices.” —Tracy K.

“Their service, timing, and promptness was excellent. They did excellent work, and they did extra things without charging me for them.” —Mardo K.

“They got it done, and it was easy for me.” —Josh K.

“Very friendly and thorough” —Sandy J.

“They were good, efficient, and fast.” —Betty J.

“Their kindness to take the time and help me pull out a shrub” —Mary H.

“Their efficiency and good workmanship” —Jerry H.

“They came and did everything they said they would do.” —Leif I.

“They were really good, cleaned up very well, and they were on time.” —Jennifer H.

“The price was good, they did everything they said they were going to do, and they were fast.” —Sue H.

“They didnít over-charge me, and they did everything that I had asked them to do.” —Joe H.

“They did a professional job, and they were very clean.” —Carmen H.

“They were neat, clean, and did a wonderful job.” —Margaret H.

“They were prompt, the quality of work was great, and the price was reasonable.” —Karen H.

“They were prompt, and they said what they were going to do.” —Tony G.

“They worked hard and cleaned everything up quickly.” —Al G.

“I liked their promptness and neatness.” —Elaine G.

“The owner who gave us the estimate was great and very efficient. The job was done on time.” —Beebe G.

“They did a good job and didn't over-charge me.” —Mark G.

“They were on time, clean, and had all of the equipment they needed.” —Nancy G.

“They gave me a good price on everything.” —Frank G.

“They were very organized and efficient. They came in right away and didn't leave a mess behind.” —Steve G.

“I liked their promptness, and they cleaned up very well.” —Karen G.

“They were prompt, professional, and efficient.” —Mike G.

“They took care of everything without any hassel whatsoever.” —Ivan G.

“They came out and did everything on time.” —Tiffany F.

“They were on time and took care of everything promptly.” —Ray F.

“Their attitude about climbing all of the trees and taking care of everything” —Bob F.

“He is nice and does a good job.” —Roger E.

“The quality of the job and their promptness” —Niloofar E.

“Their service and how nice they were. They were accommodating, and they did a
magnificent job. Louie is very talented.” —Susan D.

“They were prompt and efficient.” —Carol D.

“They responded quickly, and they did a great job.” —Shawn D.

“They were nice guys. They cleaned up after themselves, and they showed up when they said they would. The price was fair, and they followed through on what they said they were going to do.” —Jeff D.

“The friendliness and the performance” —Alice D.

“The owner was easy to work with, they satisfied my needs, and they did what they said they were going to do.” —Ben D.

“Mike is a good friend of mine. He is great.” —Matt D.

“They did what they said they were going to do, and they cleaned up. The price was great too.” —Janice C.

“The gentleman who did the assessment” —Janice D.

“I liked their price and what they did to the tree.” —Les C.

“They listened, did what I had asked them to do, and they cleaned up.” —Ellen C.

“They cleaned up after themselves, and they seemed flexible.” —Jim C.

“They cleaned up everything very well.” —Phyllis C.

“They were helpful, friendly, prompt, and they cleaned up beautifully. They were very courteous and responded quickly.” —Mrs. C.

“They were efficient, had enough employees manning the project, and their prices were very competitive. They were very good and courteous.” —Jennifer C.

“They were quick, and they cleaned up well.” —Margit C.

“Their quick scheduling and helpful employees” —Renee M.

“They were on time and left everything clean.” —Luis M.

“They were neat and did a nice job.” —Debbie M.

“I thought they were very responsive and easy to get ahold of. They came out quickly.î – Nancy L.

“They were thorough and fixed everything.” —Bruce I.

“Fair prices, and they did a good job.” —Pamela H.

“They came in and handled their business right away.” —Robert H.

“They were courteous, prompt, and cleaned up everything.” —Alannah H.

“The owner was very professional, and the workers knew what they were doing.” —Mike H.

“They came on time, and they were efficient. They did what they said they were going to do.” —Vicky H.

“They were efficient and protected my bushes very well.” —Gus H.

“I liked the man who came out. He explained the work that was going to be done.” —Diane H.

“They had reasonable prices and were very polite.” —Cherie H.

“They were prompt and knowledgeable about what they were doing.” —Mark G.

“They were prompt and efficient.” —Sue G.

“They did a very thorough job, and they cleaned up very well.” —Nancy D.

“They did what they said they were going to do, and they cleaned up. They also made me feel very comfortable.” —Isabella D.

“I liked their personalities, capabilities, and they were fun to work with.” —Mike D.

“Their price, and the guys were really nice. They made sure to clean up.” —Andrea C.

“They came when I called, and they were on time. Their prices were good too.” —Scott M.

“They were quick and efficient.” —John M.

“They were very professional.” —Shah M.

“They cleaned up after themselves very well.” —Sal L.

“They were reliable and the price was right.” —Bill K.

“They were efficient, fast, and reasonably priced.” —Sandra K.

“They were competent and showed up on time.” —Virginia J.

“They were very professional.” —Jennifer H.

“Their knowledge of trees” —Patricia H.

“They were fast and thorough.” —Sophia H.

“They were good at following up with everything.” —Steve G.

“They were responsive to my needs. I thought their customer service was very good, their attention to detail was great, and they delivered what they said they were going to deliver.” —Damian D.

“They were efficient, got the job done, and they came when they were supposed to.” —Susan C.

“They were efficient.” —Calvin C.

“They came out right away and took care of my problems.” —Jenna L.

“They were pretty thorough and efficient.” —Lily G.

“Responsiveness and price” —Adam E.

“They cleaned up after themselves very well.” —Carol K.

“They were pleasant and answered my phone calls.” —Deborah M.

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