Plumbing

San Mateo

Ace Plumbing
and Rooter

(650) 992-6333

Serving San Francisco, South
San Francisco,
Colma, Daly City
and Brisbane

www.aceplumbing
androoter.com
jnm@aceplumbing
androoter.com
Jonathan Millington, Owner

SERVICES
General Plumbing Service & Repair
Sewer/Drain Maintenance & Repair
Video Inspection, Copper Repipe
Leak Detection & Repair
Water Heater Repair & Replacement
Water Line Repair & Replacement
Gas Line Repair & Replacement
Back Flow Testing & Repair
Pre-Purchase Home Inspections

HOURS
Available 24/7

CREDIT CARDS
Amex
Discover
MasterCard
Visa

Workers Comp Ins
Liability Insurance
State Lic. No. 829071
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 62 random
customer surveys made
since Feb. 2007 asking
each customer: “Would you
use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction
with the quality received.”

RATING STATUS
We declare that Ace
Plumbing and Rooter has
passed all of the rating
steps and has earned the
Diamond Certified award,
Certificate No. 1051.

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Survey Comments

Ace Plumbing and Rooter is your plumbing, sewer and drain specialist in San Francisco. Jonathan Millington and his crew have decades of experience in all areas of plumbing service and repair. He and his crew pride themselves on providing quality service at fair prices and quick response (usually 30 minutes to an hour) in emergency situations.

They are a customer service oriented business and strive to exceed the expectations of their customers. As a result, more than 65% of their business is repeat customers, which cuts down on their advertising costs, which in turn keeps the overhead low and they pass the saving onto their customers. They stand by their commitment to quality work, using only top quality equipment and will not compromise those values merely to beat out their competitors’ prices.

For Ace Plumbing and Rooter any and all plumbing related problems are never too big or small. Their expertise also extends to performing pre-purchase home inspections of residential plumbing systems and preparing preventative maintenance plans for restaurants, plus they are certified in backflow testing and repair.

To download your coupon for 10% off your first service call visit www.aceplumbingandrooter.com.

COMPANY PHILOSOPHY
“Our quality workmanship and customer satisfaction has earned us a reputation for providing unparalleled service to our customers. We always perform beyond their expectations. The most gratifying part of our job is solving tough problems for our customers, and always giving a little extra effort to make them happy. Our goal is that they would not think of using another plumber in the future and will recommend us to their friends.”

EXCERPTED SURVEY RESPONSES
“They were here quickly, and they fixed the toilet within fifteen minutes. They didn’t try to find other things that they thought needed fixing.” — Brendan D.

“I really liked the people that I worked with. I’ve always found them to be really positive, easy to talk to, and professional.” — Julie A.

See Survey Comments