Roofing

San Francisco

Tom Lee Roofing, Inc.

(415) 333-3272

Serving San Francisco and the Surrounding Area

www.tomleeroofing.com
Tom Lee & Howard Lee, Owners

SERVICES
Clay
Flat Roofs
Pitched Roofs
Shake
Shingle
Slate and Tile

HOURS
Mon – Fri: 9am – 5pm

EMPLOYEES
40

CERTIFICATION/TRAINING
Certainteed Master Applicators
Polyglass Gold Contractor
Western Regional Master Builder’s Assn.
NRCA/OSHA-Sponsored
‘Train the Trainer’ Safety Program

Workers Comp Ins.
Liability Insurance
State Lic. No. 731731
Current Complaint File
Business Practices
Legal & Finance

CUSTOMER LOYALTY
Based on 292 random customer surveys made since April 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Tom Lee Roofing has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 041.

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Survey Comments

Tom Lee Roofing is a fully licensed, bonded, and insured roofing contractor. Headquartered in San Francisco, they serve both commercial and residential customers in the city and surrounding communities. A top-rated company since 1990, Tom Lee Roofing has over 6,000 satisfied customers. They install Modified Bitumen Membrane roofing systems for flat roofs and most types of roofing systems for pitched roofs (shingles, clay tiles, shake, slate).

Tom Lee Roofing is a Certified Master Shingle Applicator of CertainTeed and a certified Gold Contractor of Polyglass, both of which are leading manufacturers of roofing systems and products. Many of their foremen and journeymen have been with them since their inception in 1990. Tom Lee Roofing considers these skilled, hardworking employees to be their most valuable asset. To learn more about Tom Lee Roofing, visit www.tomleeroofing.com.

COMPANY PHILOSOPHY
"We provide what we would expect in return as a consumer. As consumers ourselves, we know what customers want in terms of service, and we both appreciate and expect high quality in workmanship and customer relations. Our professionalism and attention to detail and customers begins with the moment you call our office. Throughout your project and into the future, our entire staff will be there to support and assist you. We will continue to do our best to meet your needs long after your job is completed. Even if you have never seen our roofing work before, we will leave you feeling confident that our company is one that you can trust and rely on."

EXCERPTED SURVEY RESPONSES
"They were very patient, knew exactly what they were doing and cleaned up well." —Coleman

"They've replaced at least seven roofs for us over the last seven years. I'm amazed at the quality and speed of their workers." —P.Y.

"The job foreman was especially helpful, but the entire crew did a wonderful job." —A.B.

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