Plumbing

San Francisco

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What did you like best about Rescue Rooter?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/2/04 and 7/28/2007. Customer last names have been initialized for privacy. 

“They came and did the job.” —Roger M.

“Their knowledge of their profession, and they went above and beyond what was necessary.” —Matthew W.

“They fixed the kitchen sink, and we haven't had any problems.” —Mike V.

“They didn't try to sell me something that I didn't need.” —Stefanie M.

“The guy was nice, and they came out promptly on a holiday. They explained everything step by step.” —Monte Y.

“The guy had a very professional attitude, and he was knowledgeable.” —Claudia R.

“Everything was done right, and they were on time.” —Colleen M.

“Promptness, I liked the guy they sent out.” —Helen H.

“They showed up on time and were available.” —Susan V.

“Very efficient, and they explained everything well” —Bradford Y.

“They got here promptly.” —Howard G.

“They were very thorough in identifying the problem. I felt the person went above and beyond for us and arrived promptly.” —Andre K.

“They were prompt.” —Erinie L.

“They seemed honest and straightforward. They gave me options. They didn't push anything on me.” —Joan S.

“They did a great job.” —Patrick L.

“They were pretty straightforward.” —Sue K.

“The guy showed up on time and did the job well. He was also professional.” —Justin M.

“They did a great job. The guy they sent out was from the neighborhood and knew where all of the pipes were.” —Fermino M.

“The person was fast, nice, and explained everything.” —Stephanie T.

“The actual workers were great when they got to the job.” —Robert S.

“I liked the way the technician explained things to me.” —Maria B.

“They came and did a fast job.” —Mary H.

“They were very good and cooperated well.” —Lilian B.

“Very professional, polite and nice, they did a fantastic job. They cleaned up afterward too.” —Joe L.

“They were very helpful, and they gave me advice on how to fix my toilet.” —Victoria B.

“They were able to come out very quickly. The worker was very courteous and explained everything to me.” —Laura J.

“They were very responsive, and they got the job done.” —Bill N.

“They came out on time and did what they said they would do. I've had no problems.” —Earheardt G.

“I thought they were very friendly.” —James W.

“I liked that they were quick and efficient.” —Paul D.

“The workman was nice to deal with and pretty professional all around.” —Scott A.

“They arrived when they said they would and did the work.” —Jean N.

“They came on time, and they did a good job.” —Richard M.

“They didnít give up on the problem.” —Spencer F.

“They came when they said they would and did a good job.” —Kelly S.

“They came when I needed them and did a great job.” —Joanne F.

“They came out right away and fixed the problem.” —Kelser C.

“I liked the way he explained what he was doing. They did a good follow-up job.” —Emile H.

“The service was excellent.” —Mark P.

“I liked the way they cleaned up after themselves.” —Leeola C.

“They did a good job, and they were very polite.” —Aslanian E.

“They did the job on time, so I was satisfied.” —Bernadine F.

“He solved my difficult problem and stuck with it until it was finished.” —Gary I.

“They were prompt.” —Franscesca L.

“They were prompt and did the job they said they would do.” —Bob S.

“They were punctual and professional.” —Dennis C.

“They fixed the drains and worked hard.” —Steve G.

“They were prompt, efficient, and clear when explaining what they were doing.” —Alice C.

“He came quickly and got the job done.” —Dale F.

“They solved the problem.” —Urbano E.

“Prompt, courteous, and efficient” —Samuel C.

“They're prompt.” —Richard F.

“He explained the situation. He was very polite and gave good advice.” —Martha V.

“They came out, fixed the drain, and did a great job.” —Alan D.

“They listened to my needs.” —Mike W.

“I thought they were very friendly and courteous.” —Bob B.

“I like that you can call during “off-timesî, and they don't charge you extra.” —Scott B.

“They were on time.” —Russel T.

“I like that they are readily available.” —Tes N.

“The service was great.” —Karen S.

“I thought they did a good job.” —Samuel E.

“They got the job done.” —Rhonda H.

“I liked the fact that they came very quickly.” —Joelle B.

“I liked their expertise and knowledge.” —James R.

“They knew their business and didn't fool around.” —Alberta W.

“I liked the employees and their attention to detail. They were friendly and willing to solve the problem.” —Patrick T.

“They came on time, did a good job, and didn't leave a mess. They were also very clean.” —Gene V.

“They were prompt on the day before a holiday, which was appreciated. They were very honest. Also, they showed us how to save money and gave us good advice on a water heater.” —Jeremy M.

“They were prompt and did a good job.” —David H.

“They did a pretty good job.” —James L.

“They are available whenever you need them.” —Ray S.

“They arrived quickly, and they got rid of the clogs.” —Ramona I.

“They were prompt.” —Mark R.

“They were really fast. They were dispatched and got out here within two minutes to give us a quote.” —Beth M.

“Quickness” —Kevin N.

“They knew what the problem was, and they fixed it right away.” —Susan B.

“They're the company that we always use.” —George A.

“They seemed to be pretty thorough.” —Elliott Q.

“They were very prompt and did a good job cleaning up after they were done.” —Mitch S.

“They responded quickly to my call.” —Rick R.

“The prompt service” —Gloria D.

“I liked their prompt and timely service.” —Frank P.

“I liked that he kept trying and didn't give up on the problem with the pipes.” —Richard B.

“I liked the fact they came very quickly within a couple hours.” —Todd K.

“I was very satisfied with the work that was done.” —Don O.

“The price” —Grant W.

“They came out quickly and got the job done.” —Susan P.

“They fixed the problem fast.” —Pommy Q.

“They came right away.” —Holly C.

“They got the job done.” —Jessie W.

“They were helpful and tried their best to accommodate me.” —Nancy K.

“I like that my tub doesn't leak anymore.” —Eric P.

“It was fast.” —Chris S.

“They were nice to me.” —Nashad A.

“The person who came out was nice.” —Rose P.

“They were on time, and they did a good job.” —Edna J.

“They came the same day.” —Lisa D.

“They were prompt.” —Jennifer P.

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